National Institute on Aging

University of North Carolina at Pembroke — Residence Life Coordinator – 2343

Residence Life Coordinator – 2343

Division: Student Affairs
Department: Housing and Residence Life
Working Title: Residence Life Coordinator – 2343
Vacancy Type: Instructional, Research and Information Technology

Min T/E Requirements:
Master’s degree required.
Two to three years in housing and residence life or related experience preferred.
Experience with successful hiring, training, and supervision of student staff.
Knowledge of student development theory, application, and current trends.
Demonstrated supervisory, budgeting and fiscal management, communication, writing, planning, problem-solving, technology, leadership, team building, partnership building, and organizational skills.
Ability to seek innovative solutions to problems.
Must be student-oriented and have a commitment to working in a team-based, collaborative environment along with the ability to work with a culturally diverse student population.

FTE: 1
Salary Range: Commensurate upon Education and Experience
Hiring Range: Commensurate upon Education and Experience
Position #: 2343
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:

Primary Purpose of Organization Unit:
The Office of Housing and Residence Life offers residential students the opportunity to be part of a community that is clean, safe and respectful; a community that is interactive and conducive to academic, educational, and social development.

Primary Purpose of Position:
The primary purpose of the position is to help achieve departmental and divisional goals by providing student support services and educational programming while maintaining facilities that are safe, attractive, sustainable, and well maintained. This is a live-in position.

Job Description:
Established in 1887 as a school for the education of American Indians, The University of North Carolina at Pembroke serves a distinctly diverse student body and encourages inclusion and appreciation of the values of all people. Located in the heart of Pembroke, N.C., UNCP boasts an enrollment of 8,200 in 41 undergraduate and 18 graduate programs and offers a personalized learning environment where faculty and staff are dedicated to engaged scholarship, high academic standards, creative activity and public service. Spread over 281 acres, the campus offers a sense of community and belonging­-a place where faculty and staff feel supported, take pride in the university's mission, and are devoted to excellence in teaching, learning and research, and to developing leaders who make a difference in their communities.

Establish and maintain communication with students living in the facility through individual contacts, meetings, and discussions.

  • Serve as a mediator/facilitator when necessary to provide resolutions for interpersonal conflicts between students.
  • Develop and maintain awareness of community issues for students in the facility through communication with area Residence Life staff and initiate efforts to respond to such issues.

Meet with students and serve as Conduct Hearing Officer for students referred for disciplinary concerns; enact appropriate conduct sanctions and/or developmental counseling to effectively resolve disciplinary problems in consultation with the Associate Director and/or Director of Housing and Residence Life or Director of Student Conduct.

Assume “on-call” responsibility for all area residence halls and apartments on a scheduled basis. Participate in the overall planning and management of Housing and Residence Life and provide input in the development of policies and procedures

  • Work efficiently and cooperatively with applicable personnel/staff to respond to all emergency and crisis situations.
  • Serve as a resource for staff and students in dealing with specific residence hall and apartment problems including roommate conflicts, personal and emotional problems, diversity issues, and other developmental concerns; Develop a familiarity with campus and community resources to ensure timely, efficient referrals when appropriate.

Supervise Graduate Assistant (where applicable) & undergraduate students working as Resident Advisors student staff (resident advisors, desk assistants) in assigned area(s) in Housing and Residence Life.

  • Evaluate work performance in accordance with Department and University goals, objectives, policies and procedures. Ensure compliance with procedures.

Participate in recruitment, selection and training for all Resident Advisors. Create and implement staff development programs in conjunction with the Associate Director; attend, participate in and help plan, professional development sessions and training.
Assist in the administration of the departmental assessment plan including; administering the Quality of Life Survey and student focus groups.

  • Adheres to and upholds the ethical standards of the profession as outlined by the Association of Colleges and University Housing Officers – International (ACUHO-I)
  • Participates in summer projects including but not limited to summer conferences, ad hoc committee work, building preparations, & summer orientation
  • Participate on task forces, and group goal planning and objective setting.
  • Foster and maintain effective working relationships with various campus departments; including, but not limited to: Facilities, Campus Police, Counseling and Psychological Services (CAPS), Student Health Services, other departments within Student Affairs and throughout the campus community.

Serve as facility manager including conducting room checks, reporting and following up on housekeeping, maintenance and facilities requests.

  • Coordinate facility turnover and damage billing process over summer and winter break periods. Serve as facility manager for community center to include conducting building checks, following up on maintenance issues, and facilitate equipment and room usage
  • Assist the Central Housing Staff in planning for summer renovations, making recommendations for the purchase of furnishings and equipment, recommending improvements to housekeeping services, and preventative maintenance and safety measures.

Other duties as assigned by supervisors

This position is Mandatory Personnel: Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Management Preference:
Additional years of experience demonstrating progressive leadership responsibilities preferred.

Lic or Certifications Required by Statute or Regulation:

Job Opening Date: 05/23/2023
Job Closing Date:
Open Until Filled: Yes
Posting Category: Managerial/Non-Faculty Professional
Posting Number: EPA00803

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

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