National Institute on Aging

Northeast Ohio Medical University — Advancement Services Coordinator

As part of the NEOMED Advancement Division team, manage and provide information from the Raiser’s Edge database, including the processing of all charitable gift donations and pledges as well as managing data integrity. Create, maintain, and distribute donor stewardship reports. Assist with the process to move from Raiser’s Edge Database View to Raiser’s Edge NXT. Create and provide basic reports as needed. Provide general office support and assist in other areas of division operations as needed.

Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.

Pay Grade: 7
Starting Salary Range: $19.79 – $25.23
Location: Rootstown, OH

Benefits Offerings Include:
– Hybrid Workplace
– Training Offerings, including LSS Green & Yellow Belt and other professional development
– Competitive Health, Vision, Dental
– Flexible Spending Account
– State Retirement with 14% matching
– Excellent Vacation and Sick Time
– 11 Paid Holiday Days
– Wellness Offerings
– Short and Long Term Disability Coverage
– Long Term Care Coverage Offerings
– Life Insurance
For additional details visit:

Principal Functional Responsibilities

  1. Gift Processing
    Process all University gifts, pledges, payments, acknowledgements/receipts and pledge reminders
    Perform adjustment transactions, corrections, and write-offs
    Process monthly/weekly payroll deductions
    Collaborate with the Accounting department to process daily gift batches and perform the monthly reconciliations.
    Provide support for PCI compliance.
  2. Data Entry and Management
    Maintain data in Raiser’s Edge database, including setting data standards and ensuring the Advancement Division’s adherence to those standards
    Keep up to date on new Blackbaud/Raiser’s Edge capabilities and updates
    Research and update database with new contact information for constituents
    Provide biographic, demographic, and statistical data from Raiser’s Edge database. Analyze and interpret staff requirements, retrieve, design, and deliver effective information tailored to target audiences
    Responsible for data integrity in Raiser’s Edge database, including creating audits and overseeing updates.
    Import and export data
  3. Stewardship
    Develop and distribute major donor stewardship reports
    Process and distribute student thank you notes
    Provide support for special projects and initiatives as needed
  4. Reporting
    Complete quarterly metrics reports for fundraising and gift officer analysis
    Complete, or assist with, annual fundraising and alumni engagement reports and surveys
    Regularly review past due pledge reports and pledge ending reports for discussion at team meetings
    Build and run reports related to gift processes, data entry, and data audits
    Provide other reports as necessary

Education/Degrees: Bachelor’s Degree in relevant field or equivalent experience.

Experience: Minimum of two years of progressively responsible experience with electronic tools and data in an office environment; work experience in Higher Education, not for profit and/or University Advancement experience preferred including an understanding of the personal nature of alumni affairs and fundraising structure and process.

Key Skills, Personal Characteristics, and Key Competencies

  • Exceptional attention to detail
  • Extreme capacity for ensuring confidentiality of data and understanding of the Foundations policies surrounding its use; commitment to the highest degree of ethical conduct
  • Ability to recognize pertinent information for use in the analysis of data and donor prospects
  • Ability to work as a key member of a cohesive team
  • Experience with Microsoft Office Suite products and database management required; knowledge and use of Raiser’s Edge preferred
  • Self-motivated person with excellent verbal, written and interpersonal communication skill
  • Strong customer service skills

Core Competencies:
Leadership: NEOMED creates positive change by educating and training Ohio’s next generation of health professionals, educators and researchers through experiential learning, high-impact research, strategic partnerships and innovation. By designing an environment where ideas and connections can flourish, NEOMED is transforming health care.

Exceptional Experience: By creating a welcoming, supportive and well-resourced environment, NEOMED sets the stage for meaningful interactions among its students, faculty, staff, alumni, partners and community members. The University empowers every individual to participate fully in the campus experience and the community that NEOMED serves.

Diversity, Equity and Inclusion: NEOMED recognizes, appreciates and celebrates all of the ways-from backgrounds to viewpoints-that people are different. The University’s culture is grounded in respect and thrives on the uniqueness of each individual. NEOMED encourages everyone’s participation by fostering policies and practices that ensure fair and just access, treatment and opportunities for all.

People: Talent is NEOMED’s most valuable asset. The University invests in developing its faculty and staff to realize their fullest potential. As it works to attract and retain a diverse workforce and student body, NEOMED embraces opportunity and growth across all levels of the institution.

Physical Requirements
Must be able to utilize a phone, computer and screen and other office equipment. While performing the duties of the job, the employee is frequently required to sit; talk; or hear and occasionally stand, walk, reach, stoop, or kneel. Must be able to occasionally lift up to 25 pounds. Moderate travel may be required; must be available for occasional evening and weekend events.

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