Northeast Ohio Medical University — Senior Benefits Specialist

The Senior Benefits Specialist serves as institutional expert on employee health, welfare and retirement benefit plans and programs including all leaves of absence and miscellaneous benefits performing all required support to employees in benefit related matters. Acts as liaison between employees and benefit providers/vendors to resolve any issues and ensure effective utilization of plans and maintenance of positive employee relations. Coordinates with IT and Accounting as needed to provide departmental support in all areas of data management/HRIS system including benefits, compensation and departmental budget ensuring both the integrity and accuracy of all records, reporting and system entries meet the requirements and timelines for payroll processing.

Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.

Pay Grade: 10
Starting Salary Range: $58,598 – $61,000
Location: Rootstown, OH

Benefits Offerings Include:
– Hybrid Workplace
– Competitive Health, Vision, Dental
– Flexible Spending Account
– State Retirement with 14% matching
– Excellent Vacation and Sick Time
– 11 Paid Holiday Days
– Wellness Offerings
– Short and Long Term Disability Coverage
– Life Insurance
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Principal Functional Responsibilities

  1. Administer all benefit plans and programs including design and promotion of wellness initiatives; process all enrollments and terminations and required documents with providers and payroll to ensure accurate records and deductions; complete analysis of comparison and survey data and employee utilization of current benefit plans to assist in development of specific recommendations for management review. Ensure plans are administered in accordance with plan provisions and federal and state regulations.
  2. Conduct annual open enrollment and new hire benefits orientations educating on provisions to ensure informed individual decisions on election of benefits; resolve employee issues with services and/or claims, escalating appropriately to Director for assistance with resolution.
  3. Oversee the processing of all provider billings ensuring a review for accuracy has been completed; resolve discrepancies as needed prior to advancing for payment by due dates; generate reports as scheduled and/or requested.
  4. Serve as primary relationship manager for all benefit plan and providers/vendors; recommend improvements to existing programs/strategies and investigate new benefit programs provide analytical and technical support to ensure effective delivery of benefit programs.
  5. Coordinate with IT and Accounting as needed to provide departmental support in all areas of data management including benefits and departmental budget to ensure the integrity and accuracy of all records and reporting; ensure all system entries meet the requirement and timelines associated with payroll processing.
  6. Assist in the development of department goals, objectives and systems including evaluation of outcomes; recommend new approaches, policies and procedures in support of efficiencies and service excellence; lead special projects related to departmental plans.
  7. Perform other duties as assigned

Education/Degrees: B.S./ Human Resources or related field OR equivalent / Master degree a plus.

Certification: SPHR and/or PHR preferred;

Experience: Minimum of 4 years of general HR or related experience with emphasis on benefits and data management activities preferred; knowledge of employee data management to ensure federal and state regulatory compliance specific to benefits (i.e. COBRA, HIPAA, FMLA); proven experience with utilization of proprietary data management/HRIS systems; knowledge and/or familiarity with Banner system functionality highly preferred; proficient in Microsoft Office

Key Skills, Personal Characteristics, and Key Competencies

  • Keen attention to detail and accuracy.
  • Ability to relate to all levels of employees with strong interpersonal skills.
  • Excellent written and verbal communication skills with proven presentation skills.
  • Ability to maintain confidentiality.
  • Ability to problem solve, analyze and interpret information to create reports and make decisions.
  • Ability to model excellent customer service orientation.
  • Ability to resolve complex and confidential matters in a professional manner

Core Competencies
Leadership: NEOMED creates positive change by educating and training Ohio’s next generation of health professionals, educators and researchers through experiential learning, high-impact research, strategic partnerships and innovation. By designing an environment where ideas and connections can flourish, NEOMED is transforming health care.

Exceptional Experience: By creating a welcoming, supportive and well-resourced environment, NEOMED sets the stage for meaningful interactions among its students, faculty, staff, alumni, partners and community members. The University empowers every individual to participate fully in the campus experience and the community that NEOMED serves.

Diversity, Equity and Inclusion: NEOMED recognizes, appreciates and celebrates all of the ways-from backgrounds to viewpoints-that people are different. The University’s culture is grounded in respect and thrives on the uniqueness of each individual. NEOMED encourages everyone’s participation by fostering policies and practices that ensure fair and just access, treatment and opportunities for all.

People: Talent is NEOMED’s most valuable asset. The University invests in developing its faculty and staff to realize their fullest potential. As it works to attract and retain a diverse workforce and student body, NEOMED embraces opportunity and growth across all levels of the institution.

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