Cerritos College — Arts and Culture Promotions Specialist
Filed in Administrative on March 11, 2023
Arts and Culture Promotions Specialist
Salary: $60,342.00 – $72,557.28 Annually
Job Type: Full Time
Job Number: Arts Culture Promotions 2023
Closing: 4/4/2023 11:59 PM Pacific
Location: Norwalk, CA
Department: Arts Culture Promotions 2023
Division: Fine Arts & Communications
Description
Equity and Diversity
The District is strongly committed to achieving staff diversity and the principles of equal opportunity employment. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures or practices. In fact, the college encourages applications from all segments of qualified people.
Closing Date
This position will close on April 4, 2023 at 11:59 PM (or when 150 applications are received, whichever occurs sooner).
College Profile
Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. Cerritos College serves as a comprehensive community college for southeastern Los Angeles County. Communities within the college’s district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs, and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages 20,000 students. Visit Cerritos College online at http://www.cerritos.edu.
Department Profile
The Fine Arts and Mass Communication Division and Public Affairs Office for Cerritos College includes yearly programming in the visual and performing arts for the college theatrical and concert performing spaces alongside a gallery space for exhibitions and lecture halls that include a variety of guest speakers. The position reports to the dean overseeing the arts and the director of public and governmental affairs. The position also collaborates with department chairs and program leads to create timely materials that includes the publication of an arts calendar for the campus and communities within our service area.
Summary
Coordinates and assists with promotional activities associated with productions and events. Sets up and performs a variety of cashiering and clerical duties in support of reserving and selling tickets for arts and cultural events.
Distinguishing Career Features
The Arts and Culture Promotions Specialist provides communications, business, logistical, and clerical support to productions.
Job Duties
Essential Duties and Responsibilities
- Coordinates promotional activities connected with theatrical productions at the College. Arranges for public announcements, basic graphics, and printing
- Coordinates with faculty, students, and graphic arts staff for artwork that introduces the productions. Arranges for printing and distribution of posters, brochures, fliers and other materials that announce and promote the productions.
- Designs basic production materials such as programs, brochures, and banners using current desktop publishing software. Researches content for programs. Takes photographs.
- Prepares print-ready copy for printing by outside and in-house printers.
- Compiles information, composes feature stories, and other items for media release that create interest in the productions/events and demand for tickets.
- Updates web pages within the music, theater, and art gallery department on matters relating to the productions.
- Sets up ticket sales. Assembles mailing lists, mails announcements to customers, trains student workers to receive ticket requests, allocate seats, and receive and account for funds. Arranges for printing tickets, verifying accuracy and non-duplication of seats, dates, and venue.
- Conducts research of potential target markets for individual and group sales. Sets up mailings and other forms of communications to reach targeted patrons.
- Contacts local businesses to secure advertising and/or sponsorship of arts and culture events. Assists with design of advertisement materials and conversion to acceptable college formats.
- Attends and coordinates theater box office staffing. Greets customers and sells tickets at a box office window, over digital ticketing and subscriptions for various performing arts functions at the College theater. Mails, hands out, and sets up will-call tickets.
- Reconciles and balances cash and electronic receipts. Prepares sales summaries. Prepares and forwards bank deposits to accounting for further processing.
- Receives ticket requests for special groups and performances. Computes aggregate ticket charges and receives payment or forwards for billing and accounts receivable action.
- Processes payments, accepting cash, check, credit card, or electronic funds transfer. Ensures control of monies received at all times.
- Assists customers in selecting desirable seat locations within the theater. Accommodates persons with special needs, e.g., wheel chairs, hearing, or sight impairments.
- Receives and responds to questions and inquiries from the general public, students, and staff about performances.
- Works with patrons to solve problems such as lost or forgotten tickets and unique seating requirements.
- Receives and resolves customer complaints. Issues refunds as appropriate.
- Reconciles cash drawer and digital receipts to match sales. Balances daily receipts to cash register including cash, check, charge cards and refunds; prepares daily summary of sales.
- Provides general clerical oversight assistance as needed in the daily operations of the box office. Opens and distributes mail, issues gift certificates, and prepares routine correspondence. Answers telephone and email questions, referring difficult inquiries to others.
- Maintains a variety of files and records. Maintains specific records for season-ticket patrons. Develops and updates address lists of current and prospective patrons. Participates in bulk mailings.
- Assists with preparation of production budgets.
- Organizes, coordinates, and offers receptions and events.
- Oversees hourly employees.
- Maintains currency of knowledge and skills related to duties and responsibilities.
- Performs other related duties as assigned.
Minimum Qualifications
Education and Experience
The position requires an Associates Degree, majoring arts, marketing communications, or equivalent and two years of experience in arts promotion, public relations, or equivalent position. Additional higher education may substitute for some experience.
Preferred Qualifications
- Bachelor’s degree in related field
- Two years of writing promotional materials for a creative agency or arts organization
- Experience in the following:
-Creating, curating, and managing published content (images, video and written) for various social media accounts in the arts and culture segments of the college’s portfolio to maximize engagement and acquire new followers while maintaining artist/director-led input.
-Designing, creating and managing promotions and social ad campaigns.
-Compiling reports for management showing results.
-Providing support in development of all planning functions related to photo/video shoots; attend all shoots to facilitate effective asset creation.
-Maintaining landing pages to ensure accuracy, incite interest to drive results around the arts.
Supplemental Information
Knowledge and Skills
The position requires working knowledge of the operations, services, and routines associated with an arts/cultural box office including printing, event promotions, and ticket sales. Requires working knowledge of the steps and timelines for promoting events. Requires a basic knowledge of graphic design and advertising techniques and layouts. Requires working knowledge of organizing ticket sales to keep track of multiple venues and cashiering procedures. Requires knowledge of and skill at using a personal computer with office productivity and desktop publishing software, and special applications for ticketing, ticket printers, and a variety of common office equipment. Requires sufficient math skills to compute totals and balance cash receipts. Requires sufficient knowledge of written English language grammar, syntax, vocabulary, spelling and punctuation to prepare promotional materials, press releases, event programs, and related materials. Requires sufficient human relations skills to exercise sensitivity when dealing with the public, make sales calls to local businesses, describe productions, give direction to ticket sales staff, and solve problems.
Abilities
Requires the ability to write and prepare promotional and publicity materials by preparing, importing, and arranging text, graphic, artwork, photographic, and other files. Requires the ability learn and use web page editing software. Requires the ability to contact and secure advertising or sponsorship from local businesses. Requires the ability to sell tickets, perform cashiering and customer service, and perform basic financial record keeping for balancing sales with cash receipts. Requires the ability to respond to customer requests. Requires the ability to maintain accurate files. Requires the ability to sequence activities in order to meet deadlines and targets. Requires the ability to maintain productive and cooperative working relationships with others. Requires the ability to work flexible hours, including evenings and weekends.
Physical Abilities
Incumbent must be able to function in an office environment engaged in work of primarily a sedentary nature. Requires the ability to sit at a work station for extended periods of time and to stand upright and forward flexing, for intermittent periods of time. Requires the ability to interact with customers at a customer service window. Requires near visual acuity to write, read written materials and computer screens, and observe customers at service windows in need of assistance. Requires sufficient hearing and speech ability for ordinary and telephone conversations. Requires sufficient hand-eye and finger dexterity to write, use a keyboard and pointing device. Requires the ability to reach to access files, supplies and office equipment.
Licenses and Certificates
May require a valid driver’s license
Working Conditions
Work is performed indoors where minimal safety considerations exist.
Salary/Fringe Benefits
Grade 33 on District Classified Salary Schedule ($5,028.50 -$6,046.44/month).
Health and welfare benefits include District contribution for medical/dental/vision benefits and employee life insurance ($50,000). (Cash in lieu option available on medical insurance.)
Participation in the Public Employee’s Retirement System that is also integrated with Social Security.
Conditions of Employment
This is a full-time, 12-calendar month classified position.
Hours of employment are:
Monday thru Friday 8:00 am to 4:30 pm
Initial placement of employees on Classified Salary schedule is at Step 1. After six months of successful probationary employment, employee is placed at Step 2.
Employment is to be effective as soon as possible following completion of the selection process.
Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, Federal Bureau of Investigation (no fee if obtained at Cerritos College Campus Police Station), produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.
Board Policy 2905 requires mandatory COVID-19 vaccinations as a condition of employment. The District requires all employees to submit proof of full vaccination against COVID-19, as defined by the CDC. Full policy details can be found on the website; Cerritos College – Chapter 2 – Board of Trustees. Employees may submit requests for medical or religious exemptions to the vaccine mandate for consideration. Details are available on the District’s COVID-19 webpage
Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.
**Please note – the District does not provide for immigration sponsorships such as H1B Visas
Application Procedures
Application materials must be submitted by the closing date. Applicants who need special services or facilities due to disability in order to apply or interview for this position must notify Human Resources at the time of application or at least 72 hours prior to the closing date or date of a scheduled interview.
It is the applicant’s responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is www.naces.org.
Required Documents
Resume/Curriculum Vitae
Cover letter / Letter of Interest
Transcripts
3 Letters of Recommendation (Written within one year)
Portfolio to include a broad sample of promotional materials created by the candidate
To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/3911704/arts-and-culture-promotions-specialist
The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. .
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