Brown University — Facilities & Operations Administrative Coordinator

Job Description:

The Facilities and Operations Administrative Coordinator in Residential Life will contribute to the physical, environmental, security and general maintenance conditions for the Residential Facilities operation which includes 46 residence hall buildings and 1.9 million square feet of living space on campus. This position assists in the management of facility conditions in residence halls, conducting regular visual inspections of facilities, initiating and/or following up on service orders for facility repairs of buildings and laundry machines, and communicates with students about ongoing repairs and issues. The Specialist monitors Residential Life Facilities email accounts, responds to inquiries, follows up on requests, and assists with recruiting, training and supervising student personnel to provide support in the operations areas.

The Facilities & Operations Administrative Coordinator assists with managing the central key control system, tracks lock changes and lockouts for billing, adjudicates student damage charges, and communicates pertinent information concerning department policies and procedures related to residential facilities. This position requires weekend and night hours. The anticipated regular schedule for this position will be Monday through Friday, 10:00 am – 6:30 pm.

Job Qualifications

Education & Experience

  • Associate’s degree or equivalent combination of education and experience.
  • Three years of related experience, preferably in facilities or operations management, office management or similar operations capacity.

Job Competencies

  • Demonstrated excellent skills in customer service, particularly with ability to defuse tense situations.
  • Ability to establish and maintain collaborative working relationships with students, parents, student organizations, and staff.
  • Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.
  • Sensitivity to and understanding of diverse perspectives that students and families bring to Brown, and that colleagues bring to their work – including those of academic, socioeconomic, culture, race and ethnicity, nationality, ability, gender, sexual identity, and intersectional identities.
  • Demonstrated excellent attention to detail and accuracy.
  • Must be able to walk and stand for extended periods.
  • Must be able to climb stairs throughout the duration of shift.
  • Must be able to work under adverse temperatures and/or weather conditions.
  • Must be able to lift and carry 50 pounds.
  • Must possess a valid driver’s license.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Additional Information: Please submit a cover letter when applying for this position. To learn about Brown University’s benefits, please visit here for further information.

Recruiting Start Date:

Job Posting Title:
Facilities & Operations Administrative Coordinator

Residential Life

Grade 8

Worker Type:

Worker Sub-Type:

Time Type:
Full time

Scheduled Weekly Hours:

Position Classification:

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Vaccination Requirements:
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site.

Still Have Questions?
If you have any questions you may contact

EEO Statement:
Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

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