North Bronx Career Counseling & Outreach Center — Associate Director

About The State University of New York:
The State University of New York is the largest comprehensive system of higher education in the United States, and more than 95 percent of all New Yorkers live within 30 miles of any one of SUNY’s 64 colleges and universities. Across the system, SUNY has four academic health centers, five hospitals, four medical schools, two dental schools, a law school, the state’s only college of optometry, and manages one US Department of Energy National Laboratory. In total, SUNY serves about 1.3 million students in credit-bearing courses and programs, continuing education, and community outreach programs. SUNY oversees nearly a quarter of academic research in New York. Research expenditures system-wide are nearly $1.1 billion in fiscal year 2021, including significant contributions from students and faculty. There are more than three million SUNY alumni worldwide, and one in three New Yorkers with a college degree is a SUNY alum.

Job Description:
The Associate Director is responsible for overseeing the North Bronx’s Career Counseling and Outreach Center’s (NBCCOC) outreach and instructional activities. Outreach involves creating and participating in partnerships with local agencies as well as supervising college and career counseling services. Instructional responsibilities include program development and review, supervising instructors, overseeing admissions, and facilitating TABE testing. The Associate Director will also be responsible for supporting organizational effectiveness and assisting the Center Director with the administration of the NBCCOC.

Duties and responsibilities include:

  • Assist the Center Director with managing daily program operations, developing program policy/procedures, conducting program/services assessment and evaluation, and participating in strategic planning
  • Oversee instructional programming including program development and review, enrollment and retention initiatives, instructional offerings (including an academic calendar), manage TABE testing (and student placements), and support in-person and remote instruction
  • Supervise instructional staff
  • Monitor and supervise contract staff (cleaning and security)
  • Provide oversight of the development and identification of new community partnerships
  • Collaborate with NBCCOC staff to maintain current partnerships
  • Implement, upgrade, and expand NBCCOC’s hybrid learning platform at the center
  • Assist the Center Director with the yearly operational plans/reports relating to long range plans and visions for center growth
  • Represent the Center Director in their absence regarding all operational responsibilities at the center
  • Coordinate the scheduling of resources and services in the ATTAIN Lab
  • Provide data input regarding student information, case notes, registration, grades, student files, records maintenance, and textbook inventory through Banner, as necessary
  • Oversee case management services including intake, assessment, support services and follow up
  • Oversee and support College Connections Activities
  • Provide guidance and support for employment placement activities
  • Participate in various/ outside professional development conferences and workshops along with UCAWD sponsored seminars
  • Perform other duties and tasks as assigned by the Center Director

Minimum Qualifications:

  • Master’s Degree in adult education, curriculum and instruction, educational leadership or administration, counseling, or other appropriate field of study
  • 3-5 years of progressive supervisory experience
  • Minimum of 3 years’ experience overseeing academic programs (such as serving as department chair, lead teacher, etc.)
  • Working knowledge of Microsoft Word and Excel, and student records management systems (such as Banner), data reporting systems (such as ARGOS) and Learning Management Systems (LMS)
  • Strong written and verbal communication skills

Preferred Qualifications: 

  • 5-7 years of progressive supervisory experience
  • Minimum of 3 years’ experience working with adult population
  • Knowledge of organizational and instructional assessment
  • Strong presentation skills
  • Strong interpersonal skills
  • Experience working in teams

Additional Information:
Salary Range:
$75K – $80K
Excellent Benefit Package which includes; NYS health insurance, free dental and vision, competitive retirement options, tuition assistance and generous vacation, sick and holiday accruals.

State Title: Staff Associate (SL-4).

Applicants must be currently authorized to work in the United States on a full-time basis.

Application Instructions:
Interested candidates are invited to apply online to  Please submit a cover letter, resume and four professional references when applying. The review of applications will begin immediately and continue until the position is filled.

State University of New York System Administration is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at