Cerritos College — Assistant Director, International Student Services

Assistant Director, International Student Services

Salary: $127,044.00 – $159,804.00 Annually
Job Type: Full Time
Job Number: International Assis. Direct-22
Closing: 1/31/2023 11:59 PM Pacific
Location: Norwalk, CA
Department: International Assis. Direct-22
Division: Student Equity and Success


Equity and Diversity
The District is strongly committed to achieving staff diversity and the principles of equal opportunity employment. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures or practices. In fact, the college encourages applications from all segments of qualified people.

College Profile
Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. Cerritos College serves as a comprehensive community college for southeastern Los Angeles County. Communities within the college’s district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages 20,000 students. Visit Cerritos College online at http://www.cerritos.edu.

Department Profile

The Office of International Student Services (OISS) provides services and support that foster the academic success and development of international students with F-1 status. OISS offers programs that meet the needs of a very diverse student population, while encouraging excellence and innovation in education. OISS provides assistance with admission, academic counseling, advising, cross-cultural adjustment, and compliance requirements. Under the supervision of the Dean of Student Equity and Success, the Assistant Director is responsible for leadership in the administration, organization and development of the college International Student Program.


The Assistant Director for International Student Services and Cultural Engagement:

Plans, supervises, assesses, evaluates, and participates in the daily operation of the International Students Services department. Provides leadership in enhancing the international student experience and dimensions of the culture of Cerritos College. Creates opportunities for international activities, programs and initiatives for students. Plans and implements recruiting strategies and marketing/communications materials to reach potential students. Organizes office services for timely and responsive customer service to students.

Distinguishing Career Features
The Assistant Director, International Students Services and Cultural Engagement (ISS&CE) is responsible for organizing and implementing communications and recruitment campaigns directed at attracting international students; serving as a student advocate for admissions advising, off-campus housing, student health insurance, and support services that contribute to student success; and ensuring compliance with federal regulations and the District’s policies and procedures. This position reports to the Dean of Student Equity and Success.

Job Duties

  • Provides leadership in the administration, organization, and development of the college International Student Services; develops program objectives, policies and procedures; assures consistency of objectives, policies and procedures with those of the college and the District.
  • Serves as a Designated School Official (DSO) for the District, ensuring the enrollment of nonimmigrant students with F-1 visas is in compliance with the Student and Exchange Visitor Program (SEVP); provides guidance to students to make informed decisions regarding maintaining their nonimmigrant student status; signs and issues Certificates of Eligibility, Form I-20 to confirm enrollment.
  • Maintains records for F-1 nonimmigrant students in the Student and Exchange Visitor Information System (SEVIS) in compliance with federal immigration laws and regulations, including meeting mandated timelines for reporting enrollment and changes in status; releases SEVIS records to designated colleges and universities for students transferring to another U.S. institution; ensures consistency between data in SEVIS and the District’s student data management system. Monitors international students’ visa status, enrollment, course loads, academic progress, and work authorizations to ensure compliance with federal regulations; notifies students of pending expiration dates; ensures changes in status are entered into SEVIS.
  • Recruits international students by representing the college in local communities, organizations and schools, agencies, embassies, and through international contacts.
  • Promotes awareness of the college’s International Students Services; develops advertising plans and marketing collateral.
  • Oversees the admission of international students; maintains accurate records and compliance with mandated immigration regulations; explains, interprets, and applies immigration regulations relating to international students; monitors admissions to ensure conformance with District admission policy; prepares and maintains comprehensive reports, records, and files regarding program students, personnel, facilities, and activities.
  • Oversees the matriculation process for international students, including orientation, assessment testing, counseling, and registration; monitors student academic eligibility; conducts workshops and meetings designed to assist international students in achieving academic and career goals.
  • Compiles international student enrollment reports detailing demographic breakdowns, retention, and transfer rates based on information in the student data management system, SEVIS, and the health insurance roster to monitor program effectiveness.
  • Develops and recommends program budget; monitors budget to ensure that expenditures and operations remain within established budget limitations; maintains appropriate records and controls to assure program fiscal accountability; prepares fiscal reports as directed.
  • Assist with coordinating and organization study abroad programs.
  • Trains, supervises, evaluates, and directs the work of personnel as assigned; participates in selection and hiring processes.
  • Plans, organizes, and arranges appropriate training and staff development activities; provides orientation for new employees.
  • Plans, organizes, and arranges cultural and equity-based activities on campus.
  • Takes a leadership role with the Student Achievement and Equity plan, Student Achievement and Equity reporting, and coordination between student services and instructional equity-based interventions.
  • Travels to multiple locations on behalf of the District/College.
  • Performs related duties as assigned.

Knowledge of

  • Federal and State laws and regulations related to immigration and international student admissions, visas, and work authorization (e.g., California Education Code and Title 8 of the Code of Federal Regulations).
  • The Student and Exchange Visitor Information System (SEVIS) for entering, maintaining, and reporting student information.
  • International and intercultural education, international curriculum development, study abroad
  • Educational program development, marketing, recruiting and management, preferably within the California community college system.
  • College admissions and registration processes and procedures including courses of study, petitions, holds, etc.
  • Standard office productivity software (e.g., Word, Excel, Outlook, PowerPoint) for writing and receiving correspondence and developing marketing materials, reports, and presentation
  • Student data management systems (e.g., PeopleSoft) for retrieving and reporting data. Marketing and recruitment strategies to attract international students.
  • Local resources for international students, including student services programs, acculturation programs, housing, health insurance, employment, etc.
  • Training practices and techniques to convey technical information, policies, and procedures
  • Recordkeeping practices and procedures.

Ability to

  • Demonstrate sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
  • Work with international students and diverse populations.
  • Lead, develop, and/or implement diversity, inclusion, and equity efforts for students and/or employees.
  • Approach work and interactions with colleagues and/or students in an equity minded manner.
  • Demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
  • Demonstrate experience with F-1 visa immigration regulations and the Student and Exchange Visitor Information System (SEVIS) and procedures.
  • Recruit overseas students with documented success.
  • Work with state education code and Title 5 requirements relating to admission of students.
  • Prepare and maintain a program budget.
  • Correct English usage, grammar, spelling, punctuation, and vocabulary.
  • Demonstrate knowledge of appropriate software and databases.
  • Interpret, apply and explain rules, regulations, policies and procedures.
  • Analyze situations accurately and adopt an effective course of action.
  • Plan, organize, and prioritize work.
  • Meet schedules and time lines.
  • Work independently with little direction.
  • Understand and follow oral and written directions.
  • Communicate efficiently both orally and in writing.
  • Supervise, train, and provide work direction to others.
  • Establish and maintain effective working relationships.

Minimum Qualifications

Minimum Qualifications for Education and Experience

  • Master’s degree in international education, multicultural education, education or a related field.
  • One year of formal training, internship, or leadership experience reasonably related to the administrative assignment.
  • Experience evaluating foreign degrees and/or course work.
  • Demonstrated skills in collaboration and developing educational partnerships, and a commitment to international education in a college setting.
  • Demonstrated ability to plan and coordinate activities of complex programs.
  • Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.

Preferred Qualifications

  • At least 2 years of experience working with international students, including active engagement with international recruiting.
  • Experience recruiting oversees students with documented success
  • Knowledge of career development methods, techniques and instruments.
  • Experience in educational program development, marketing, recruiting and management, preferably within the California community college system

Desired Qualifications

  • Experience managing international education programs in a community college or university setting.
  • Experience working or living overseas in a diverse cultural environment.
  • Outstanding interpersonal and communication skills, including ability to communicate effectively across diverse cultures.
  • Fluency in a second language.

Physical Abilities
This position requires the physical ability to:

  • Function in an office environment performing work of primarily a sedentary nature with some requirement to move about campus and to off-campus locales.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • The ability to observe details at close range (within a few feet of the observer) in order to read, recognize printed materials, and computer screen.
  • Constantly operate standard office equipment including but not limited to a computer, printer, and copy machine.
  • Requires the ability to lift, push, and pull objects of medium weight (less than 30 lbs.) on an occasional basis with or without accommodation.
  • Work a flexible schedule which may include evenings, weekends, and split schedules.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

Supplemental Information
Documents needed to apply

  • Application
  • Letter of Interest
  • Resume/Curriculum Vitae
  • Transcripts (Must show all coursework completed and conferral date of the degree)
  • 3 Recommendation Letters

It is the applicant’s responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is www.naces.org.

Application materials must be submitted by the closing date. Applicants who need special services or facilities due to disability in order to apply or interview for this position must notify Human Resources at the time of application or at least 72 hours prior to the closing date or date of a scheduled interview.

This is a full-time 12-calendar month classified manager position.
Employment is to be effective as soon as possible following completion of the selection process.
An annual stipend of $3,681 shall be provided to management employees with an earned doctorate degree.

Conditions of Employment
Employment is to be effective as soon as possible following completion of the selection process.
Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, Federal Bureau of Investigation (no fee if obtained at Cerritos College Campus Police Station), produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.

Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.

Please note – the District does not provide for immigration sponsorships such as H1B Visas.

Board Policy 2905 requires mandatory COVID-19 vaccinations as a condition of employment. The District requires all employees to submit proof of full vaccination against COVID-19, as defined by the CDC. Full policy details can be found on the website; Cerritos College – Chapter 2 – Board of Trustees. Employees may submit requests for medical or religious exemptions to the vaccine mandate for consideration. Details are available on the District’s COVID-19 webpage

To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/3823988/assistant-director-international-student-services

The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.


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