UC San Diego — Digital Learning Manager

UC San Diego
Salary Range: $94,000 – $112,000/year

The mission of the Commons is to advance student success through teaching excellence and comprehensive academic student support; to be an incubator for student academic success innovations; to increase access to education on campus and beyond; and to advance equity and inclusion within the organization and through its programs and services. Through six unique but integrated hubs, the Commons’ work encompasses four areas: instructor support to advance teaching excellence; undergraduate and graduate student support to advance student success at UC San Diego and beyond; intellectual and professional development of graduate and undergraduate students, including Commons’ student employees; and equity and inclusion for all UC San Diego students, staff, and educators.

At the Teaching + Learning Commons we believe that diversity, equity and inclusion are essential to fulfilling our mission. As such, we are committed to recruiting, advancing, and supporting a diverse team who: Will contribute to our mission by working effectively with individuals of diverse backgrounds; Will actively promote equity and inclusion within the organization and through our programs and services; Are dedicated to continuous learning.

Digital Learning (DL) is one of six hubs in the Teaching + Learning Commons. Digital Learning’s mission is to broaden access to education by creating equitable online learning environments.

We collaborate with instructors and campus units to:

  • Develop and support online courses and programs
  • Assess, research, and advance online learning
  • Promote online learning opportunities
  • Advocate for the efficacy of online learning

Reporting to the Director of Digital Learning, the Digital Learning (DL) Manager serves as a senior instructional designer and manager of the team’s overall services, operational processes and reporting. The incumbent joins our team of highly qualified instructional designers and learning system specialists, to advance UC San Diego’s educational mission by creating high-quality, equitable online courses and programs.

While the DL instructional designers work autonomously with faculty to develop online courses, the success of the team’s collective work relies on shared operational workflows and processes. Online programs utilizing multiple instructional designers, (e.g. Master’s degrees, certificate programs, etc.) require oversight of program resources (e.g. Open Educational Resources (OER), external tools), policies, development timelines and coordinated communication with key stakeholders.

The DL Manager’s responsibilities are in the areas of instructional design and operations management. A successful candidate will have strong instructional design experience and management skills that contribute to an inclusive environment. The DL Manager designs and delivers online courses and program; develops, implements and reviews the team’s operational workflows and processes; oversees course development contracts; tracks milestones and delivery timelines; coordinates assessment and reporting on the team’s services and performs other relevant assigned tasks as determined by the Director of Digital Learning. The Digital Learning team highly values a culture of collaboration and inclusion, The DL Manager strives to create an environment that welcomes and values diverse perspectives.

Specifically, the Digital Learning Manager is expected to:

  • • Develop online courses as requested by the Director of Digital Learning
  • • Coordinate Instructional Assistant (IA) and faculty training across online programs developed by DL
  • • Oversee processes for assessing and utilizing OER in online courses
  • • Manage development of online programs by identifying program tasks, timelines, benchmarks and metrics
  • • Manage Digital Learning’s portfolio of online learning projects and services and provide status reports and updates
  • • Track usage and costs of licensing and purchasing digital tools, software applications and course development materials
  • • Manage operational needs for the Digital Leaning unit including resource allocation
  • • Develop processes and workflows for effective collaboration with essential campus partners (e.g. Educational Technology Services, University Library)
  • • Oversee accessibility and copyright compliance of online courses
  • • Contribute to an inclusive environment that values differences by building and maintaining collaborative relationships with team members and partners
  • • Please submit a cover letter for a complete application.


  • • Demonstrated experience in project management and the ability to plan and manage educational development projects.
  • • Advanced ability to conduct analysis and develop recommendations, demonstrating organizational and problem-solving skills. Demonstrated operational management skills including developing efficient workflows, establishing project tracking, generating metrics, dashboard and reports. Ability to manage multiple competing priorities and projects.
  • • Advanced knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.
  • • Advanced analytical, verbal, written and interpersonal communication skills, collaboration and negotiation skills. Demonstrated ability to contribute to an inclusive environment and maintain collaborative relationships with team members, faculty and staff.
  • • Advanced knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning. Demonstrated ability to use LMSs, media hosting platforms, and LTI tools.
  • • Demonstrated ability to work independently, in partnership, or as part of a team, using acumen and sensitivity to identify decisions and activities which require higher level consultation and/or group collaboration.
  • • A commitment to equity and to supporting the success of groups historically underrepresented in higher education.
  • • Master’s degree in related area and / or equivalent experience / training.


  • Job offer is contingent upon satisfactory clearance based on Background Check results.
  • Duties may require direct contact and/or supervision of children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

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To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community – https://ucsd.edu/about/principles.html.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html