Pennsylvania State University — Out of State Recruiter and Admissions Counselor

Out of State Recruiter and Admissions Counselor

Penn State's Enrollment Management Office is seeking an Out of State Recruiter and Admissions Counselor! This position will manage the recruitment efforts within primary and secondary markets by reviewing the strategic recruitment goals of the admissions office, using historical data and information to determine a recruitment plan, and planning and executing recruitment events to maximize outreach and resources to successfully achieve recruitment goals.

The responsibilities of this position include but are not limited to:

  • Representing Penn State via a variety of events within the territory, which includes information sessions and accepted student programming for students and families; counselor programs; high school visits; college fairs; admissions panels; and other off-campus events. Due to the volume of events, there will be extensive travel within the territory, which includes extended hours and evening and weekend work during peak times.
  • Developing relationships with high school counselors, independent counselors, and community-based organizations within the territory, helping them to understand admissions policies and learn about opportunities for their students.
  • Connecting with local alumni to expand Penn State's Alumni Admissions Volunteer Program by recruiting volunteers to assist with recruitment efforts, training alumni on admissions information to effectively volunteer at local events, and nurturing these relationships to increase interest in and effectiveness of the program.
  • Serving as the primary admissions contact for students and counselors within the territory, which includes handling a large volume of email and phone inquiries. This position will be trained on admissions policies, as well as available opportunities at Penn State's twenty undergraduate campuses in order to counsel students and families on their options.
  • Demonstrating a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and valuing diversity in the working and learning environment.
  • Participating in counseling activities on a regular basis, which includes large group presentations, phone counseling shifts, virtual appointments, and email interactions, as well as staffing large-scale events and other initiatives in support of the Undergraduate Admissions Office.
  • Traveling for approximately 15-18 weeks during the year within the assigned territory, which requires the ability to work autonomously, independently manage a personal recruitment schedule, and develop and oversee the schedules of additional Penn State staff recruiting in the territory, as necessary.

Education and experience:

Typically requires a Bachelor's degree and one year of related experience, or an equivalent combination of education and experience.

Candidates for this position should have the following qualifications:

  • Excellent interpersonal skills, which includes possessing excellent verbal, written, and presentation skills and a strong ability and desire to connect with prospective students and families.
  • Exhibit exceptional customer service skills to effectively communicate with prospective students and their families about the admissions process and their options, even during high-volume times of the year.
  • Be able to manage concurrent projects, accurately execute work with a high level of detail, and possess strong organizational skills.
  • Excel in an environment where they work independently by being accountable and taking the initiative to solve problems, introduce projects, or evolve recruitment efforts based on territory trends.
  • Have strong technical skills and understand the value of utilizing technology to effectively perform job functions. Experience with PeopleSoft, Slate, and Microsoft Office 365 suite is a bonus, but not a requirement.

Background Checks:

This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

This position requires that you operate a motor vehicle as a part of your job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

The Enrollment Management Office is working to establish a culture that embraces individual identities, fosters a culture of inclusion, and promotes equity through curricula, values, standards, ideals, policies, and practices. The ideal candidate for this position will share our commitment to advancing these goals.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.