Brown University — Associate Dean of Student Support Services

Job Description:

The Associate Dean plays a critical role in cultivating an inclusive and welcoming campus community by providing developmental advising and case management support services to Brown University undergraduate and graduate students.

This position supports the effort of Student Support Services (SSS) in the University’s management of high-impact, complex student situations, in which students may be experiencing significant disruption to a normal course of academic study due to the presence of psychiatric, behavioral, and/or mental-health related issues, and/or present with behavior that may be worrisome to others and disruptive to University business or community stability. A crucial function of SSS, and this role, is to ensure students of concern are connected to resources, appropriate levels of care, and receive non-clinical case management support. In addition, this position provides case management services to students whose disruption to academic progress is caused by a broad range of difficulties that may, at any point, rise to higher levels of concern if not moderated quickly and sufficiently, for example: unique financial concerns, severe/disruptive interpersonal difficulties, markedly difficult adjustments and transitions, or difficulty navigating complex healthcare systems.

The Associate Dean manages individual student cases that include medical leaves and return clearances, reduced course loads, students in crisis, missing students, and other student emergencies. The Associate Dean may also serve as a point person on specific projects and/or in managing specific office processes and protocols. The Associate Dean serves in the Administrator on Call (AOC) and Dean of the Day rotations, offering support to students in crisis as well as coordinating with other offices to ensure appropriate resources are deployed. The Associate Dean actively promotes diversity and inclusion through critical conversations, compassionate care, and strategic outreach efforts to various student populations (e.g., first-generation, undocumented and DACA students, students of color, Native and indigenous students, international students, LGBTQ students, students with disabilities, students from faith communities).

Job Qualifications

  • Master’s degree in Student Affairs, Education, Social Work, or related field required.
  • Minimum 6-10 years of relevant experience at an educational institution required. Residential college or university preferred.
  • Ability to work collaboratively with students, colleagues, and families to advise and support undergraduate, graduate, and medical students through difficult and complicated situations.
  • Experience in managing crises effectively and collaboratively.
  • Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice issues in both student and workplace settings required. Skills, knowledge and experience specifically focused on the needs of students of color, students from indigenous communities, LGBTQ students, international students, students from diverse faith communities, students with disabilities, undocumented students, and/or first-generation college students is preferred.
  • Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.
  • Sound judgment and the ability to make difficult and timely decisions with integrity.
  • Excellent written and oral communications skills.
  • Strong teamwork and conflict resolution skills.
  • Ability to utilize technology and institutional databases in the documentation of records and support of students.
  • Flexibility to evolve with a dynamic student affairs environment.
  • Multilingual skills preferred.
  • Applicants from under-represented groups are strongly encouraged to apply.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Additional Information: Please submit a resume and cover letter when applying for this position. To learn about Brown University’s benefits, please visit here for further information.

Recruiting Start Date:

Job Posting Title:
Associate Dean of Student Support Services

Student Support Services

Grade 12

Worker Type:

Worker Sub-Type:

Time Type:
Full time

Scheduled Weekly Hours:

Position Classification:
Hybrid Eligible

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Vaccination Requirements:
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site.

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EEO Statement:
Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

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