Minnesota State University Moorhead — Veterans Resource Outreach Director

Veterans Resource Outreach Director

Position Information

Classification Title:
Hire Types: Staff
Division: MSU Moorhead
Department: Academic Affairs
Unit: University Studies
Location: Moorhead, MN
FLSA: Exempt
Full/Part Time: Full Time
Employment Condition: Probationary
Work Shift:

Work Schedule/Hours/Days:
Some regional and state travel required. Due the nature of the work associated with this role, work hours may include weekend and/or evenings. The Veterans Resource Director’s work schedule must be coordinated to cover requirements and/or events outside normal business hours Monday through Friday (0800-1700 hours) and, when necessary, weekends (Saturday and Sunday).

Posting Details:
This position is covered by the MSUAASF Agreement:https://www.msuaasf.org/wp-content/uploads/2022/03/2021-2023-Final-MSUAASF-Contract.pdf

Salary ranges can be found on page 23.

Salary Minimum: Range D

Salary Maximum: DOE

Salary Type: Annual

Bargaining Unit/Plan: 211, MSUAASF

Job Description
• Provide operational oversight and leadership for planning and executing programs and events for MSUM Veteran students and the Fargo-Moorhead Veteran community. Events may include Veterans Day appreciation events, Constitution Day Events, early registration, presentations, and workshops geared towards keeping the Veteran student population up to date on their educational benefits and other relevant local, state, and federal resources. Work with campus stakeholders to develop policy and procedure for planning campus events that are core to the university’s mission and strategic priorities. Research, develop, implement, and assess best practices to better deliver services.

• Ensuring grant management to include-compliance with DOE and MSUM policies, budget, goal implementation, developing strategy, coordinating outreach to the veteran community, and working collaboratively with the funding agency (DOE) to ensure we meet all grant deadlines and requirements.

• Coordinate the Yellow Ribbon Program and implement the Yellow Ribbon Strategic Plan grant program for compliance and monitor the strategies and interventions of the grant for increased enrollment, retention, graduation, and employment placements.

• Serve as the lead on all veteran outreach initiatives and plans. Responsible for planning, coordinating, and executing veteran, service member, military dependent, and Army ROTC recruiting strategies and outreach activities to increase enrollment of veteran and military-connected students including coordination for all social media, branding, and marketing with the MSUM Marketing Teams.

• Provide and/or develop professional development for faculty, staff, and students that is research-proven to drive sustainable changes in behaviors that promote student veterans’ academic success and retention.

• Serve as a member of the Veteran Student Services Committee and serve as co-Chair. Act as a liaison between community resources and MSUM’s Veteran student population. Work collaboratively with Minnesota State Veteran Resource Coordinator to support our veteran students. Work collaboratively with the members of the Academic Affairs Council to develop best practices to deliver high quality academic curriculum for veteran student populations.

• Establish a university-wide network ready to recognize and support military and Veteran students’ access to MSUM services, such as Accessibility Resources, Financial Aid, Counseling, Admissions, Marketing, and Advising. Make every effort to ensure military and Veteran students are put in contact with the services they need to be successful.

Required Qualifications
• Bachelor’s degree in Student Personnel or related field.

• Four years advanced professional experience providing services to veterans and knowledge of needs and experiences on military students, veterans, and military-connected students; knowledge of veterans’ resources and legislation.

• Administrative knowledge, supervision, event planning, experience managing budgets, understand budget spreadsheets, and other budget management tools.

• Candidate must understand the importance for diversity, inclusion, and equity and work collaboratively with the Associate Provost of DEI to create an inclusive environment for the veteran and military-connected students; ability to exhibit intercultural competency and work with diverse populations.

• Ability to work effectively in a veteran-oriented, team environment, have the ability to work under pressure, organize projects and tasks to meet deadlines, work collaboratively with other campus organizations, and work with minimal guidance.

• Excellent organizational skills and experience in planning, coordinating, and hosting/facilitating outreach events/activities.

• Excellent interpersonal and verbal communication skills required. Strong writing skills including attention to detail, impeccable grammar, and ability to proofread.

• Ability to understand federal, state, and university procedures and policies for grant management and compliance. Must have a history of grant writing and management or a strong interest in grant writing.

Preferred Qualifications
• Master’s degree from an accredited institution.

• Experience working with confidential information and an understanding of Data Privacy, FERPA, and HIPPA regulations.

• Thorough knowledge and understanding of student record processing, and academic policies and procedures.

• Competence to conduct both long-range and short-range planning.

• Crisis and advising skills to recognize varied personal situations and provide appropriate information and referral.

• Superior analytical and problem-solving skills with demonstrated competence in critical thinking skills.

• Research and evaluation abilities sufficient to determine effectiveness of project strategies and processes.

Other Requirements
To be considered by the search committee, applications must include: curriculum vitae or resume, cover letter, and unofficial transcripts from all degree granting institutions. Letters of recommendation may be requested for candidates chosen to interview. Incomplete applications will not be reviewed by the search committee.

NOTICE: In accordance with the Minnesota State Colleges and Universities Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

The successful candidate must provide official transcripts of all academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to accept work in the U.S. by the day employment begins. Minnesota State University Moorhead is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. Unfortunately, Minnesota State does not participate in the E-Verify program.


In the simplest and most idealistic terms, our purpose at Minnesota State University Moorhead is to transform the world by transforming lives. In more specific terms, we are a university united around certain beliefs.

Our Core Values (How do we behave?)

• Grit We are “scrappy” and resourceful. We have big goals and the tenacity to achieve them. We have the courage to do what’s right.

• Humility We’re all on the same team and everyone’s role is important. We seek the best ideas and know they can come from anywhere and anyone in our campus community. We don’t take ourselves too seriously.

• Heart We go the extra mile for our students and each other. We are passionate about our purpose. We are fiercely loyal to MSUM.

Aspirational Value (We commit to making this as pervasive as our core values)

Diversity and inclusion of people and ideas

“Permission to Play” Values (These are the expectations of membership in our academic community)

Integrity and mutual respect in our behavior and interactions

Strategic Anchors (How will we succeed?) We will succeed by:

• Focusing relentlessly on student achievement and students’ return on their investment;
• Embedding and supporting diversity in every facet of the university; and
• Ensuring that MSUM is indispensable to the social, cultural, and economic advancement of Moorhead and the surrounding region.


Our professional programs are grounded in the liberal arts, designed to provide a broad base of knowledge and cultural themes.

• 133 majors, emphases & options
• 78 undergraduate majors
• 12 pre-professional programs
• 14 graduate degrees
• 38 graduate and undergraduate certificates
• 16 areas of teacher licensure preparation

MSUM enrolls 5,664 students from 36 states and 61 countries. MSUM is a member of the Tri-College University, an educational consortium that includes Concordia College of Moorhead, North Dakota State University, Minnesota State Community and Technical College, and the North Dakota State College of Science.


• Moorhead, Minn. and Fargo, N.D. are central to a thriving regional center with a population of 187,491 and growing for the Metropolitan Statistical Area (2014 Estimates from the U.S. Census Bureau).
• Higher education is a major community enterprise, with more than 31,000 students contributing to an atmosphere rich in arts, culture, sports and social activities.
• The communities enjoy a major concert venue; university, independent and community theatres; symphony orchestra; jazz concerts; annual film festivals; civic opera; art galleries and museums; and numerous family attractions and events.
• Unemployment rate for Minnesota and North Dakota is at 3.8% and 2.4% respectively, both of which are below the national average of 6.3% (2014).
• Fargo-Moorhead average travel time to work is 14.7 minutes.
• Moorhead public schools serve 5,620 students in an area recognized for superior student academic achievement and far-reaching extracurricular activities. Moorhead schools are all new or totally remodeled. For the past 15 years, Fargo public schools have earned the What Parents Want Award from SchoolMatch.
• Both Minnesota and North Dakota put lots of value on education, as outlined in Lumina Foundation’s 2014 report.
• Minnesota ranked second place and North Dakota in fourth place in a list of states ranked on the proportion of young adults with at least a two-year college degree.
• Hector International Airport, the paramount airport for the FM area, is served by Allegiant Air, American Airlines, Delta and United and provides non-stop jet service to/from Atlanta, Chicago, Dallas, Los Angeles, Las Vegas, Minneapolis, Orlando-Sanford, Phoenix-Mesa and Tampa/St. Petersburg.
• The Fargo-Moorhead community is ranked among the best places in the country to live, work, attend school and conduct business. Recent community accolades:
• Moorhead named Best Small City in America (NerdWallet, June 2015)
• Fargo ranked #1 College Town to Find a Job (ZipRecruiter, March 2015)
• Fargo’s Downtown named seventh best in the nation (Liviability, March 2015)
• Fargo ranks First Among Best-Performing Small Cities (The Milken Institute, January 2015)
• North Dakota topped the list in physical health with Minnesota landing in the top 10 (Well-Being Index, 2014)
• Moorhead has a lower sales tax than 96% of other cities in the state. Groceries and clothing are exempt from Moorhead and Minnesota sales tax (Minnesota Chamber of Commerce, November 2014)
• The Fargo-Moorhead metro region is the fourth fastest growing in the U.S. (Bloomberg, October 2014)
• Fargo-Moorhead ranked in the top five for highest average credit score, lowest foreclosure rate and lowest credit usage (WalletHub, October 2014)
• Minnesota ranked third in the nation as the best state for teachers (WalletHub, October 2014)
• North Dakota names best state for women-owned business (OPEN State of Women-Owned Business Report, August 2014)
• Fargo-Moorhead among top 100 smartest cities in the U.S. (VentureBeat, July 2013)
• F-M metro area ranked number two among mid-sized cities (Area Development, June 2013) • City ranked first in prime workforce growth and fourth in economic strength indicators (Area Development, June 2013)
• Fargo-Moorhead in top 25 best cities to retire (Forbes, March 2013)
• Fargo-Moorhead placed at the number 5 spot on the List of Best Performing Cities (Milkin Institute, January 2013)
• ND ranked number 2 and MN ranked number 5 for the best states in encouraging entrepreneurial development (Bureau of Business Research, October 2012)


Along with all other Universities that are part of the Minnesota State Colleges and Universities System, standard faculty appointments are for 168 duty days distributed over any nine consecutive months. The nine months need not align with the traditional academic year and may be changed every two years. Initial faculty appointments at MSU Moorhead are expected to be similar to or the same as the academic year unless otherwise indicated on the vacancy notice.


Minnesota State University Moorhead is committed to a policy of equal opportunity nondiscrimination in employment and education. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, and marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by the law is prohibited. Inquiries regarding compliance should be referred to the Affirmative Action Office, OW 208, 218.477.2721 (Voice).


It is the policy of Minnesota State Colleges and Universities to provide reasonable accommodations to job applicants with disabilities when such accommodations are directly related to competing for a job on an equal basis. Applicants having special needs which require accommodation should contact the Human Resources Director, Owens 214, Minnesota State University Moorhead, Moorhead, Minnesota 56563, 218.477.2157 (Voice). For TTY communications, contact the Minnesota Relay Service at 1.800.627.3529.


Minnesota State University Moorhead Annual Security Report is directly available at: http://www.mnstate.edu/publicsafety/crimereports.aspx or through our website at: http://www.mnstate.edu/publicsafety. All prospective students, employees, and visitors are encouraged to familiarize themselves with the information and policies contained in the report. The report contains statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Minnesota State University Moorhead; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a free copy of this report by contacting the Department of Public Safety at 218.477.2449.

Posting Detail Information

Posting Number: MSUM141P
Number of Vacancies: 1
Re-posting: No
Desired Start Date:
Position End Date (if temporary):
Open Date: 11/02/2022
Close Date: 11/23/2022
Open Until Filled: No

Special Instructions Summary:
To be considered by the search committee, applications must include: curriculum vitae or resume, cover letter, and unofficial transcripts from all degree granting institutions. Letters of recommendation may be requested for candidates chosen to interview. Incomplete applications will not be reviewed by the search committee.

Accept Applications: Yes

Posting Contact: Dr. Arrick Jackson: arrick.jackson@mnstate.edu; 218-477-4377

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * The University regrets that we are unable to offer H1-B sponsorship at this time. I understand that I must be able to legally accept employment in the U.S. without sponsorship by the date of appointment.
• Yes

Documents Needed to Apply

Required Documents
1. Resume/CV
2. Cover Letter
3. Transcripts
Optional Documents
1. Letter of Recommendation 1
2. Letter of Recommendation 2
3. Letter of Recommendation 3
4. Other


APPLY NOW: https://apptrkr.com/3597067