Brown University — Lead Food Service Worker

Job Description:

If you’re seeking a position with great benefits, set hours during the academic schedule, and a competitive wage, the search ends here!
Brown Dining Services is looking to expand our team of dedicated Lead Food Service Worker. The Lead Food Service Worker position is a union position that starts at $20+/hour with a raise after a 6 month probation period. You’ll receive overtime for any hours worked over 8 hours in one day! Work for a company that provides up to 14 paid holidays per year! Want to work on the holiday? You’ll get overtime for that too!
Previously worked in the food service industry and nervous to get back after the pandemic? Brown Dining Services is proud to say that it did not lay off any employees during the COVID-19 pandemic so work for a company that not only provides job security but also professional development!
In this position, you’ll not only have access to delicious food, but you will be surrounded by wonderful students and staff and will be part of a welcoming community.

Position Qualifications:

  • High school diploma or GED required.
  • Minimum of 1year of successful wait service experience in a fine dining environment, private club preferred.
  • Demonstrated positive and outgoing guest relations skills.
  • Demonstrates speed and accuracy in performing cash transactions and in operating the CTC, POS computerized system.
  • Ability to train. Highly organized.
  • Read, write and communicate in English to accomplish the duties and responsibilities required of this position.
  • Ability to operate assigned equipment correctly and safely.
  • Possess a willingness to promote a diverse and inclusive campus community.
  • Ability to handle complex duties, anticipate needs, and juggle multiple tasks.
  • Demonstrates leadership skills in prioritizing, assigning, and monitoring of workflow.
  • Demonstrated proficiency in all tasks of Food Service Worker
  • ServSafe Alcohol certification required.

Physical Requirements:

  • High manual dexterity (quickness, accuracy, and safety).
  • While performing the duties of this job, the employee is routinely required to stand for extended periods; walk; sit, bend; stoop, kneel, crouch, or crawl use hands to finger, handle, slice, dice, chop, or feel objects, knives, tools or controls on kitchen equipment; reach with hands and arms; climb stairs; smell, talk or hear.
  • Must occasionally lift or move products and supplies, up to 50 pounds.
  • Push and/or pull carts weighing up to 75 pounds.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
  • Must consistently utilize all Personal Protective Equipment per Brown Dining Services guidelines
  • Must wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument.
  • Ability to work in tight spaces, for extended periods of time, and sometimes work in hot, humid and/ or cold conditions.

Task Description:

Provide food and related services for our membership and the university community.  Deliver exceptional service. Achieve and ensure maximum guest satisfaction for all events and a la carte service.

  • Greet, seat, and service guests in a friendly and courteous manner. Accurately answer all questions related to menu items and foods served. Stay proactively knowledgeable about recipe ingredients and daily availability items.
  • Assign tasks to assigned personnel.
  • Train, monitor, support, and work with assigned personnel to assure timely completion of tasks.
  • Consistently model leadership skills. sell when appropriate.
  • Record all transactions accurately into CTC computerized POS system. Collect payment for all transactions, accurately accounting for cash and another tender. Closeout POS system after meal shift upon request of Manager on Duty.
  • Assure all food is served at the proper temperature.
  • Monitor service flow and timing and make necessary adjustments.
  • Perform any finish production or garnish to the product being served.
  • Maintain neat and orderly work areas and complete all side work efficiently and with precision.
  • Monitor shopping list items and prepare to reorder the list.
  • Assist with monitoring par stock levels of linen.
  • Polish silver, clean glassware, level tables, fold napkins, fill condiments, stock service bar, cut fruit, make cold beverages, clean coffee area, and perform other side work without direction.
  • Set up rooms for events or a la carte, vacuum, and remove any related furniture as needed, requested or stated on the BEO.
  • Clean and present rooms with all items as listed on the BEO or as instructed.
  • Practice and observe departmental standards for safety and sanitation.
  • Receive, store, and sign for deliveries. Adheres to FIFO policies.
  • Assist with guest confirmation calls, phone coverage, and the organization of audio-visual materials.
  • Maintain a neat and well-groomed appearance always wearing proper uniform.
  • Practice teamwork and treat all co-workers with respect in all activities and tasks.
  • Perform other tasks as requested to ensure exceptional services.

This position works 40 hours per week, 52 weeks per year.

In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown site.

Recruiting Start Date:

Job Posting Title:
Lead Food Service Worker

Dining Services

Dining Services Union Rates

Worker Type:

Worker Sub-Type:

Time Type:
Full time

Scheduled Weekly Hours:

Position Classification:

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Vaccination Requirements:
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site.

Still Have Questions?
If you have any questions you may contact

EEO Statement:
Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities.

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