California State University, Dominguez Hills — Program Coordinator, Black Resource Center (Student Services Professional III)

Program Coordinator, Black Resource Center (Student Services Professional III)

Job No: 516481
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 4 – APC – Academic Professionals of California, Probationary, Full Time, Student Services

Position Information

This is a full-time, permanent (probationary) position.

24-hour on call responsibilities during any overnight programs (i.e., retreats); occasional weekends and evenings as needed

Conditions of Employment

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Deadline & Salary Information

Review of applications will begin 10/27/2022, and the position will remain Open until Filled.

The salary range for this classification is: $4,691 – $6,683 monthly.

Major Duties

Under the general direction of the Black Resource Center Program Director, the incumbent will aid in developing and implementing an array of various culturally-relevant programs, events, and activities specifically designed for students who identify as Black/African American, with the purpose of improving Black/African American student academic success, graduation, retention, leadership and professional development, and the overall Black student experience. The position assists in the creation and implementation of comprehensive activities, events, programs, workshops and service, provides referrals to on-campus services. Provides lead work direction and mentorship to student staff and develops student assistant trainings and workshops. Assesses the needs of Black students and aids in the tracking and gathering of data to develop reports and inform programming and services.


Required Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Experience: Equivalent of three (3) years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Knowledge, Skills and Abilities:

– Knowledge of general CSU policies and procedures
– Knowledge of principles, practices, and trends of the student affairs/students services field.
– Knowledge and competence in the area of diversity, equity, inclusion, and justice educational program development and implementation.
– Knowledge and understanding of unique challenges/issues that impact Black/African American students.

– Ability to plan, develop, coordinate, and implement complex events, programs, and activities.
– Ability to collect, compile, and analyze data and prepare reports.
– Ability to advise students individually and in groups on complex student-related matters.
– Ability to effectively train and provide lead work to students.
– Ability to communicate with an ethnically and culturally diverse campus community.
– Ability to work with a diverse group of individuals or groups and in a multicultural university environment.
– Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or education backgrounds.
– Demonstrated strong organizational and time management skills and the ability to initiate and problem solve.
– Effective oral and written communication skills to communicate diplomatically and effectively with co-workers, staff, and departmental staff in person, virtual, via email, and other modes of communication.
– Experience making presentations and facilitating workshops/trainings to prospective students, current students, and other audiences.
– Ability to provide trainings to the campus community on various topics including best practices to support Black/African American student access, retention, and graduation.
– Ability to apply independent, reasoned judgment, discretion, and initiative to address problems and develop practical, thorough, and technically accurate solutions.
– Ability to establish and maintain proactive, cooperative working relationships with students, faculty, staff, and external constituents and work as part of a team through close collaboration with colleagues and coordinate with others.
– Ability to work under pressure and remain calm and focused, and to calm and give focus to others in an extremely hectic fast-paced work environment.
– Experience with managing social media (i.e., Facebook, Instagram, Twitter, TikTok, etc).
– Experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers, agendas, minutes, advertisements and text for printed materials and web pages.

Preferred Qualifications:

– Master's Degree in student development in higher education, ethnic/cultural studies, counseling, or related field.

– Equivalent of three years progressively responsible professional student service work experience, with one year in the program area to which assigned.

– Knowledge of current and historical local, state, and national trends, challenges and opportunities affecting the Black/American American community.
– Knowledge of educational, social, and political issues affecting the Black/African American community.
– Knowledge of intersecting issues related to the Black/African American communities, including race, ethnicity, age, sex, gender, disability status, citizenship status, socioeconomic status, etc.
– Working knowledge of assessment and evaluation practices and procedures.
– Working knowledge of Campus Labs/Baseline, EAB/Navigate, PeopleSoft
– Experience with working with the Black/African American community, preferably within a higher education setting.
– Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload, and constant interruptions.
– Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives.
– Interpersonal skills to establish and maintain cooperative working relationships and communicate clearly and effectively with vendors, staff, peers, administrators, Campus personnel, clients, state officials, and the public.


50% – Program Coordination & Implementation – Assists in the creation and implementation of comprehensive activities, events, programs, and services guided by an Afrocentric approach, specifically designed to increase the overall success and sense of belonging of Black/African American students; Collaborates with other affinity centers to address the intersections of Black/African American student identities. – Aids in the development of workshop curriculum regarding relevant and timely topics including but not limited to financial literacy, graduate/professional school, college success skills, and personal and professional development. – Helps promotes the academic success, cultural affirmation, and social integration of Black/African American students, with the goal of closing the educational equity gap and improving CSUDH's performance in the access, retention, and graduation of Black/African American students. – Co-chairs and/or serves as a key member of major large-scale student and campus-wide events including but not limited to Black Opportunities & Strategies for Success (BOSS), Super Saturday, Super Sunday, Juneteenth, and the Douglass-Bethune Africana Celebration Graduation. – Provides referrals to on-campus resources including but not limited to Basic Needs Office (i.e., food pantry, emergency housing, and CalFresh), Office of Equity and Inclusion, Office of Student Life, Health and Psychological Services, Financial Aid, Career Center, and other affinity/cultural centers. – Collaborates with key stakeholders including, but not limited to, the academic colleges (in particular the Africana Studies Department), Outreach and School Relations, Alumni Relations, advising departments, Career Center, Basic Needs, Toro Guardian Scholars, and the Office of Student Life to assist in developing programming that addresses Black/African American student success.

20% – Student Leadership Development – Provides lead work direction to 3-6 student staff including undergraduate and graduate student assistants and/or non-paid interns/volunteers. – Develops comprehensive student assistant trainings, workshops, and on boarding processes in collaboration with the Program Director and other affinity center staff. – Mentors and coaches student staff members on both personal and professional goals and pursuits.

15% – Data & Assessment – Analyzes results from reports that track and collect relevant data about Black/African American students on campus as related to needs assessment, access, persistence, and 4- and 6-year graduation rates. – Assesses the needs of Black/African American students, sets priorities among those needs, and works with the Program Director to respond to those needs to the extent that the number of students, facilities, and resources permitted. – Aids in the tracking and gathering of data and the creation of annual reports. – Consults with the Program Director to ensure program and service area outcomes are in alignment with the Division and University strategic goals/plans.

10% – Consultation & Training/Education – Trains and provides educational resources for various campus departments and student groups on the topics of anti-racism, anti-Blackness, racial bias, and other topics related to Black/African American students. – Facilitates informational workshops and presentations about the Black Resource Center's mission, vision, services, resources, and programs

5% – Other duties as assigned

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Applications Close: Open until filled

To apply, visit: