The Ohio State University — Program Director, Scholarship & Supplement Academic Support

Diversity and Inclusion | Vice Provost Administration

The Scholarship & Supplement Academic Support (S-SAS) unit develops and offers academic success support and financial aid and scholarship consultation services to over 3000 undergraduate students affiliated with the Office of Diversity and Inclusion and students referred by the Office of Student Academic Excellence. Services include, but not limited to, tutoring services for over fifty Ohio State courses; supplemental instruction for 10-12 courses; study skills advising and workshops; maintenance of test bank; financial aid and scholarship consultation for eligible students, and management of award processes of donor funds for eligible students.

Job Description
The Program Director will lead, scale-up and implement innovative student academic success practices and services and assessment for the full operation of the S-SAS unit, ensuring alignment with the mission of the Office of Diversity and Inclusion and the Shared Values Initiative of The Ohio State University.

The Program Director provides strategic vision, leadership and direction of the S-SAS unit, a complex operation that provides multiple academic success services, financial aid and scholarship guidance and coaching, and stewardship of donor scholarship funds for ODI-affiliated students. The Program Director works in continuous consultation with ODI senior leadership and ODI unit directors to monitor trends, ensure excellent service delivery, research and pilot innovative academic success services, and provide reports and relevant data. The Program Director will assess and monitor student needs and evaluate service delivery models with the intent of continuous quality improvement and will scale and customize services delivery and systems as needed in a proactive manner. Serves as ODI point of contact for university leaders, administrators, academic departments, offices, and programs seeking partnerships and/or collaborations with the unit. Ensures compliance with university policies and procedures and provides expert navigation of university systems, including Student Information Systems, Carmen and OnCourse. Recruits, hires, trains and supervises the Financial Aid & Scholarship Services Manager, Tutoring and Study Skills Specialists, 25-30 student tutors, and supplemental instructors. Responsible for unit budget and stewardship of donor funds in consultation with the ODI Director of Development. Leads and develops campus partnerships that promote opportunities for shaping student learning, and promotes unit services and programs via web content, print materials, and unit overview presentations within and outside of ODI. Convenes and leads the Tutoring Services Work Group at Ohio State. Services on the ODI Executive Council.

Reports to Chief of Staff

Minimum Education Required
Master’s Level Degree or equivalent combination of education and experience

Required Qualifications
Required: 4 to 6 years of experience with management of volume tutoring and academic success services program. Supervision of professional and student staff. Applied and theoretical knowledge of best practices for student success strategies and service delivery. Broad based institutional experience in working with diverse student populations in a large university. Budget management. Superior communications skills (written and verbal). Demonstrated experience working in a diversity, equity and inclusive office or comparable unit. Ability to work evenings and weekends as needed.

50% Strategic vision, leadership and direction of the S-SAS unit, operations and budget
25% Recruit, hire, train and supervise professional staff student tutors, and supplemental instructors; create and maintain operating manuals and guidelines. Provide opportunities for staff and team professional development
20% Lead and develop campus partnerships that promote opportunities for shaping student learning
5% Other duties as assigned

Additional Information:
Proposed salary range of $62,700-$83,600

Office of Diversity and Inclusion Mission Statement:
For nearly 50 years, the Office of Diversity and Inclusion (ODI) has provided university-wide expertise, guidance, oversight, and leadership on matters related to improving equity, inclusion, and diversity at The Ohio State University. It undertakes a variety of initiatives aimed at the development, recruitment, retention, and success of underrepresented and underserved students and employees (i.e., administrators, faculty, and staff) by working with academic units, community partners, university alumni, and national organizations and institutions.

Interested applicants can apply by visiting:

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status.