Northeast Ohio Medical University — Human Resources Coordinator

Position Information

Position Title
Human Resources Coordinator

Position Type
Admin/Professional

Full or Part Time
Full Time

Position Summary Information

Summary
Provide administrative and project management support to the Human Resources (HR) departmental staff. Serve as a primary point of contact for employee assistance and information, interacting daily with employees to assist in resolution of questions and/or issues. Responsibilities also include coordinating and administering a variety of activities and programs in support of HR functions. Provide resources and support for a wide range of HR activities, including, but not limited to benefits, billing, and employee recognition.

Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.

Pay Grade: 5
Starting Salary Range: $33,168 – $43,000
Location: Rootstown, OH

Benefits Offerings Include:
– Hybrid Workplace
– Competitive Health, Vision, Dental
– Flexible Spending Account
– State Retirement with 14% matching
– Excellent Vacation and Sick Time
– 11 Paid Holiday Days
– Wellness Offerings
– Short and Long Term Disability Coverage
– Life Insurance
For additional details visit: https://www.neomed.edu/hr/benefits/

Principal Functional Responsibilities

  1. Provide support with benefit administration. Prepare all onboarding materials, open enrollment documents, retirement packets. Process paperwork for qualifying events, retirement elections, and documents for payroll entry. Ensure compliance on all paperwork and postings. Update website as needed.
  2. Process all provider billings, including weekly claims, reviewing for accuracy before advancing for payment; resolve discrepancies as needed; generate reports as scheduled and/or requested. Receive, track and log all medical payments, including retiree premiums, flexible spending, and COBRA.
  3. Administer Educational Benefits process, LOAs, FMLA usage, and service credit.
  4. Responsible for student onboarding process, ensuring complete documentation.
  5. Provide front-line service to all customers, including acting as primary party responsible for answering phone calls and responding to the main HR email, routing calls and emails as appropriate.
  6. Coordinates and administers employee events and recognition, including communications, planning and administration of the program. Promote employee engagement activities; lead employee planning committees; serve as liaison for community service activities; assist with planning employee recognition activities.
  7. Assist with the coordination of training (New Staff Orientation, ALICE, Civil Treatment in the Workplace), such as scheduling, processing attendance lists, certificates and PowerPoint slide presentations.
  8. Assist with maintenance of HR boards, personnel and benefit files for all employees and retirees.
  9. Perform other duties as assigned.

Qualifications
Education/Degrees: Bachelor’s Degree or equivalent experience required.

Experience: Minimum of 2-4 years of experience in Human Resources functions such as benefits and recruitment.
Proficient in Microsoft Office Suite, particularly in Excel.
Proven experience in delivering all communications, both written and verbal, with continual focus on service excellence.
Ability to think critically and problem solve both independently and as a team member.
Proven experience with utilization of proprietary data management systems; knowledge and/or familiarity with Banner system functionality highly preferred

Key Skills, Personal Characteristics, and Key Competencies
Ability to relate to all levels of employees

  • Excellent written and verbal communication skills
  • Ability to maintain confidentiality
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to work independently and demonstrate initiative as necessary to prioritize tasks and, adjust to changes in deadlines and schedules
  • Excellent attention to detail and ability to perform tasks accurately and quickly
  • Ability to model excellent customer service orientation

Core Competencies

  • Leadership: NEOMED creates positive change by educating and training Ohio’s next generation of health professionals, educators and researchers through experiential learning, high-impact research, strategic partnerships and innovation. By designing an environment where ideas and connections can flourish, NEOMED is transforming health care.
  • Exceptional Experience: By creating a welcoming, supportive and well-resourced environment, NEOMED sets the stage for meaningful interactions among its students, faculty, staff, alumni, partners and community members. The University empowers every individual to participate fully in the campus experience and the community that NEOMED serves.
  • Diversity, Equity and Inclusion: NEOMED recognizes, appreciates and celebrates all of the ways-from backgrounds to viewpoints-that people are different. The University’s culture is grounded in respect and thrives on the uniqueness of each individual. NEOMED encourages everyone’s participation by fostering policies and practices that ensure fair and just access, treatment and opportunities for all.
  • People: Talent is NEOMED’s most valuable asset. The University invests in developing its faculty and staff to realize their fullest potential. As it works to attract and retain a diverse workforce and student body, NEOMED embraces opportunity and growth across all levels of the institution.

 Applicants should apply here: https://neomed.peopleadmin.com/postings/3376

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