Montana State University — Program Coordinator II (Fixed Term)

Position Information

Announcement Number	STAFF – VA – 23077

For questions regarding this position, please contact:	Krista Gould

Classification Title	Program Coord II

Working Title	Program Coordinator II (Fixed Term)

Brief Position Overview	
The Diversity and Inclusion Student Commons (DISC) is seeking a highly organized and motivated individual for the position of Program Coordinator. The individual in this position will be an integral part of the DISC team and will work with students, faculty, staff, parents, and off-campus partners. This position will serve as a first point of contact for the DISC and perform many of the daily operations along with creating a support network for student engagement. This position will provide student-support services through building relationships among student with underrepresented identities on campus. The Program Coordinator will stay up-to-date on local, national resources and programs relevant to BIPOC students; work with campus units to support campus-wide initiatives that support underrepresented students.

This position will report to the Managing Director.

Position Number	4N2483

Department	Diversity & Inclusion DISC

Division	Division of Student Success

Appointment Type	Classified Fixed Term

Contract Term	Fiscal Year

FLSA	Non-Exempt

Union Affiliation	FOCUS-MFPE

FTE	1.0

Benefits Eligible	Eligible

Salary	$20.49 per hour, commensurate with experience, education and qualifications.

Contract Type	Classified Fixed Term

Recruitment Type	Open

General Statement	
The person in the Program Coordinator role is an essential member of the DISC team and provides program and admin assistance at the DISC office that directly supports the different underrepresented students at MSU.

Duties and Responsibilities	
	•	Provide customized and culturally appropriate support to students and any constituents who visit the DISC. This may include prospective students and families, students in crisis, campus partners, donors, or community members.
	•	Coordinate all programmatic elements and logistics for DISC events and programs, including managing budget and timelines, booking locations, ordering refreshments, designing and sending the invitation, handling reservations, coordinating with presenters, and gathering/assembling materials.
	•	Coordinate communications for the office, including content development of newsletters, creating social media posts and overseeing a student social media coordinator, and managing electronic calendar systems.
	•	Provide professional and sensitive customer service and communication (phone, email, and in-person).
	•	Manage paper and electronic records for various DISC programs and initiatives.
	•	Perform general office tasks as assigned such as filing, copying, and paperwork intake. Schedule meetings as needed.
	•	Participate in meetings with DISC staff. Design, maintain and create print and digital marketing materials, newsletters, and other informational items for the events or programs.
	•	Manage the DISC website with updated content as needed.
	•	Manage calendars for the director or other appropriate staff in the office.
	•	Assist the director by providing support for DISC projects and programs as needed.

Required Qualifications – Experience, Education, Knowledge & Skills	
	1	Bachelor's degree in education, sociology, political science, or an equivalent combination of education and/or experience.
	2	Knowledge and practical understanding of Diversity and Inclusion Student Commons mission and strategic goals with experience providing functional support and project support for marginalized student populations.
	3	Experience working with, teaching, or mentoring diverse groups or students from diverse backgrounds.
	4	Demonstrated exceptional customer service and ability to maintain positive relationships with partners, associates, and collaborators.
	5	Successful experience completing complex tasks independently with minimal supervision such as coordination of meetings, events, or large group meetings.
	6	Develop DEI-related communications to a wide variety of audiences (DISC partners and students).

Preferred Qualifications – Experience, Education, Knowledge & Skills	
	1	Demonstrated competence in designing and developing materials using various software programs.
	2	Experience with Microsoft products and demonstrated ability to manage Microsoft Teams, Slack, Trello, or project management software.
	3	Demonstrated ability to communicate effectively with various constituents e.g., team members, students, partners, and allies.

The Successful Candidate Will	
	•	Exhibit excellent and professional written and verbal communication skills.
	•	Provide friendly customer service skills to a wide array of student populations.
	•	Prioritize while being well-organized and able to work with minimal supervision or as part of a team.
	•	Demonstrate critical thinking and problem-solving skills.
	•	Provide prompt and courteous customer service at all times.
	•	Use a high level of initiative and good judgment.
	•	Maintain a positive attitude in the face of challenges.
	•	Communicate effectively about DISC programs to students and a variety of individuals regardless of their level of diversity and inclusion knowledge.
	•	Organize and prioritize simultaneous workloads, meet deadlines, and remain adaptable to changing priorities while maintaining a positive, effective, and professional approach.

Position Special Requirements/Additional Information	
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Physical Demands	
	•	This is a full-time position, with regular office hours of Monday through Friday, 8 am to 5 pm.
	•	Continuation of employment is contingent upon the availability of funding.
	•	This position may require some in-state travel.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time

This position has supervisory duties?	No

Number of Vacancies	1

Desired Start Date	Upon successful completion of a search.

Applications will be:	Screening of applications will begin on September 9, 2022; however, applications will continue to be accepted until an adequate applicant pool has been established.

Diversity Statement	Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference please complete the veteran's preference information located in the Demographics section of your profile.

MSU's Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website:

Required Documents
	1	Cover Letter
	2	Resume