Millersville University — Residential Area Director

Position Information

Requisition Number: P00912
Position Type: Staff
Department: University Housing & Conference Services
Working Title: Residential Area Director (RAD)
Classification: State University Administrator 1 – Exempt – S9631

Position Summary Information
Nature of position:
Permanent, Full-time
Days Worked: Monday to Friday
Hours/Shift worked: 8:00 a.m. to 4:30 p.m. Occasional evenings and weekends.

Posting Detail Information

Job Summary/Basic Function	
The Residential Area Director (RAD) is a full-time, professional level live-in staff position within the Department of University Housing and Conference Services and the Division of Student Affairs. The Residential Area Director is responsible for cultivating an environment that enhances and promotes the academic, personal, and social development of students residing in the University residence halls. The Residential Area Director is responsible for the implementation and leadership of residential programs and processes. The Residential Area Director provides administrative oversight for one or more residence halls including the recruitment, selection, training, and supervision of graduate and undergraduate student staff, and the creation, oversight, and promotion of student engagement and leadership opportunities. The Residential Area Director evaluates and adjudicates student conduct cases. The position specifies contract responsibilities that require living in a university-furnished apartment.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 14 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,250 students to find their path. Several of our programs are multidisciplinary in nature, combining science, technology, and art to create a more progressive degree. We have over 950 graduate students enrolled in 21 master's and 3 doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary: Annual Salary Range $43,423.00 – $45,614.00, plus comprehensive benefits starting on the first day of employment, including:

• Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
• Dental insurance – Coverage is free to employee and dependents after 90 days
• Vision insurance – Coverage is free to employee and dependents after 90 days.
• Group life insurance – equal to annual salary (up to $50,000) at no cost to the employee
• Voluntary Group Life and Accident Insurance – available for purchase at low rates for additional employee coverage as well as coverage for spouse and children
• Long Term Disability Insurance – available for purchase at low rates with either a 90 or 180-day waiting period
• Retirement – 2 plans to choose from
• Tuition waiver – employee, spouse, and dependents are eligible
• Vacation leave– up to 10.4 days accrued for the first year, increases to up to 15.6 days per year after first year
•Personal leave – up to 5 days per year
• Sick leave – up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member
• Holiday leave – up to 12 days per calendar year

The State System Employee Benefits Summary can be found at

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.

Required Qualifications	
• Bachelor's Degree.
• At least two years of experience in a college and university setting.
• Must have basic knowledge of college student engagement.
• Successful candidate will possess excellent verbal and written communication skills.
• Ability to effectively work with diverse groups of individuals, including students, faculty, staff, and parents.
• Demonstrated experience with effective campus and community wide collaboration.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work with students of diverse cultures, racial and ethnic groups, and socioeconomic status.
• Ability to manage multiple priorities.
• Demonstrated strong analytical and excellent critical thinking skills.
• Ability to work independently and in coordination with others.
• Evidence of a commitment to diversity, equity, and inclusion (DEI)
• Successful interview.
• Successful completion of three background checks.

Preferred Qualifications	
• Master's degree in College Student Affairs, Higher Education Administration, or a related Human Services field.
• At least one year of experience in college and university student Housing and Residence Life at the graduate assistant and / or full-time professional level.
• Strong working knowledge of college Housing & Residence Life, including Residential Engagement, Business and Facilities Operations, Student Conduct, Crisis Response, and Mentoring Students.
• Experience with suite-style community building.
• Experience partnering with faculty on living-learning community initiatives.
• Active participation in local, state, regional, and / or national Student Affairs-related professional organizations, such as ACPA, ACUHO-I, NASPA, etc.
• Prior experience using Adirondack Solutions' The Housing Director (THD) software.
• Prior certifications and / or training in Clery Act, ATIXA / Title IX, Green Dot, Allies / Safe Zone, Suicide • Prevention, and / or ALICE Training.

Job Description	
• Provide administrative oversight for the operations of one or more residence halls. Live in position.
• Attend and participate in staff meetings of the Department of University Housing and Conference Services and Division of Student Affairs as required.
• Maintain office records relating to the efficient functioning of the residence hall.
• Maintain residence hall student record systems.
• Submit forms and reports to proper offices as required.
• Develop a mode of operation within the halls(s) to enhance creativity and provide motivation for the staff and students.
• Participate in search processes for prospective professional staff.
• Coordinate and integrate Residence Hall engagement opportunities with other University departments as appropriate to promote student well-being and success.
• Develop a plan of action with goals and objectives for the year.
• Evaluate efforts quarterly, at the end of the year, and submit reports to the Associate Director of University Housing and Conference Services.
• Help each student employee through regular contact to evaluate their own work and to develop skills necessary to do an effective job.
• Through regular staff meetings, gather information on general “atmosphere” and conditions in the halls as well as knowing student trends, planned engagement opportunities, and needs.
•Hire, train, and supervise student personnel in the residence hall(s). Ensure staff is providing efficient, safe, and secure desk operations.
•Generate staff duty schedules to ensure adequate office and building coverage.
• Assume major responsibilities for decision-making in the residence halls during crisis or disciplinary situations.
•Promote an atmosphere that foster community interest and engagement, creativity, and academic success.
• Assist students with problem resolution and conflict management.
• Make referrals to specialized student services as appropriate.
•Conduct disciplinary hearings and determine appropriate sanctions to facilitate the judicial process.
• Consult with students and parents as appropriate.
• Establish avenues of communication with hall residents.
• Assist with marketing for new and returning residential students.
• Encourage, and assist student leadership in the residence setting.
• Support the UHCS engagement model through cooperation and collaboration with UHCS Central Staff and RAD colleagues.
• Promote student access to campus activities and programs.
• Assess resident needs and adapt programs to promote student development and success.
•Encourage and implement academic, diversity / equity / inclusion (DEI), and social engagement opportunities in the residence hall.
• Assist student staff to develop and execute timely and meaningful engagement opportunities in the residence hall.
• Collaborate with other University entities to host engagement opportunities in the residence hall that promote student engagement and academic success.
• Serve on and/or lead committee work affecting the hall in areas such as policy development, student staff recruitment, training, and selection, resident recruitment and retention, assessment, search committee, room selection, or others.
• Serve on a weekly, rotating on-call schedule, which requires to be on-campus during evening and weekend hours as directed by the Director and / or Associate Director to respond to emergency and crisis situations.
• Contributes to the effective team management of all relevant problems, issues, and opportunities.
• Establish relationships with key people of the campus community that will assist in the positive development of Millersville's residential student community.
• Participate in University wide committees as approved by UHCS Administration.
• This job description includes, but is not necessarily limited to, the above duties. May temporarily perform other duties as assigned to maintain operations and services to students.

Essential Functions	

• No or limited physical effort required.
• No or limited exposure to physical risks.
• Able to move quickly between buildings to address issues
• Work is normally performed in a typical interior/office work environment.
• Ability to sit for long lengths of time
• Must be able to lift/pull/push up to 10 pounds.
• Dexterity of hands and fingers to operate a computer keyboard and mouse.

Posting Open Date: 09/09/2022
Posting Close Date: 09/25/2022

Special Instructions to Applicants
• This position is represented by a labor union and is subject to the terms and conditions of the SCUPA Collective Bargaining Agreement.
• Individuals holding this position are essential as defined by the collective bargaining agreement and will be expected to report to work during weather and other emergencies.
• The position specifies contract responsibilities that require living in a university-furnished apartment.

Quicklink for Posting/Requisition:

Required Documents

1. Cover Letter/Letter of Application
2. Resume

Optional Documents
1. Unofficial Transcripts 1
2. Unofficial Transcripts 2
3. Other Document 1