Harvard University — Associate Director, Donor Engagement and Stewardship

Harvard University

Associate Director, Donor Engagement and Stewardship
Harvard Graduate School of Education
59178BR

Job Summary

As a key member of the Development Office of the Harvard Graduate School of Education (HGSE) the Associate Director, Donor Engagement and Stewardship, is responsible for the planning, development, coordination and implementation of a comprehensive stewardship program.

Reporting to the Senior Director of Development Communications and Donor Engagement, and in close collaboration with HGSE senior leadership, major gift officers, and colleagues across the School and University, this role will oversee creative, customized, and impeccably executed strategies and collateral for thanking, recognizing, engaging, and inspiring donors to HGSE for purposes of financial aid faculty chairs, programs, initiatives, capital improvements, and more.

This position will also lead annual fund engagement and stewardship, overseeing focused, meaningful, and broad-based stewardship efforts that cultivate and retain a loyal base of annual fund supporters at all levels.
Position Description

Responsibilities include, but are not limited to, the following:

  • Proposes, researches, writes, and produces compelling, timely, innovative, and highly individualized stewardship reports and updates for all significant philanthropic commitments and endowed funds at HGSE.
  • Collaborates with faculty, program staff, and major gift officers to collect relevant information and devise highly effective reports and storytelling that illustrate donor impact at HGSE and inspire continued, significant gifts to the School.
  • Establishes an extensive familiarity of the School’s most high level donors.
  • Leads the transition to web-based and video stewardship reports, researching best practices and industry standards.
  • Oversees a comprehensive calendar of stewardship touchpoints and donor engagement opportunities and keeps the Development Office abreast of donor engagement opportunities and useful assets across the School and University.
  • Implements innovative and creative strategies for acknowledging donor gifts at all levels, including videos, program newsletters, donor thank you gifts, recognition walls, etc.
  • Leads the donor acknowledgement and reporting matrix and CRM stewardship tracking process.
  • Creates an annual impact report and donor honor roll recognition process.
  • Serves as the primary liaison with students and alumni for stewardship opportunities. Manages the process of collecting and cataloging testimonials and stories for use by the Development Office and the Marketing and Communications Office (Marcom) .
  • Oversees the acknowledgment process for all gifts to HGSE. Drafts highly customized and innovative acknowledgment letters for the Dean and the Senior Associate Dean for all major gifts made to HGSE.
  • Works in close collaboration with HGSE and DAR colleagues to initiate, design, and execute high-level donor recognition and stewardship events for major gift donors, as well as 1920 Society events, which may include receptions, intimate gatherings, fireside chats, book talks, and individual donor/student meetings. As appropriate, drafts event briefings for the Dean, major gift officers, and volunteer leadership.
  • Designs and executes strategies for recognizing loyal, leadership, and legacy gifts to the HGSE annual fund and increasing involvement in the 1920 Society through strong donor retention and alumni participation metrics.
  • Represents HGSE at University-wide meetings related to stewardship and donor relations. Responds to information requests from the University Development Office, HGSE faculty, and senior HGSE administration.
  • Works closely with Marcom to ensure reports are on brand.
  • Oversees budget and staff management of the stewardship team.
  • Special projects as assigned.

Basic Qualifications

Bachelor’s degree required; 5 years of relevant experience in one or more the areas of donor relations, fundraising, and development communications in an advancement/development/alumni relations setting.

Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications.

Additional Qualifications and Skills

This position requires a high level of organization, professionalism, and familiarity with the objectives of alumni engagement, donor relations, major gifts, and campaign fundraising; Demonstrated track record of creative thinking, motivating staff, introducing fresh ideas and concepts, obtaining key stakeholder buy-in, building strong relationships with colleagues and funders, setting, and reaching ambitious fundraising and engagement goals, and measuring and analyzing complex data. Professional experience in an academic environment preferred; demonstrated ability to use independent judgment and take initiative; ability to quickly forge strong working relationships and communicate with tact and discretion, both internally and externally, with diverse populations; excellent planning, project management, organization, interpersonal, oral, and written communication skills; ability to maintain confidentiality; demonstrated ability to manage several projects simultaneously while meeting deadlines; ability to work with a variety of software, including databases; and ability to learn new programs as needed.

Working Conditions

This position will be based in Cambridge.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Alumni Affairs and Development

Sub Unit
————

Location
USA – MA – Cambridge

Department
DAR

Time Status
Full-time

Union
00 – Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

PI190960670

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