Brown University — Racquet Court Attendant

Job Description:

Brown University Athletics is currently seeking candidates for the Racquet Court Attendant position.  Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 34 varsity teams with approximately 1,000 athletes who participate within the National Collegiate Athletic Association (NCAA-D1).

This position is a 9-month position (September through June) and responsible for the daily operation and monitoring of Brown’s indoor tennis courts and squash courts. The responsibilities of the attendant include greeting customers, managing and monitoring court reservations, handling court reservation payments and processing, customer communication, and general upkeep and maintenance of the facilities. All candidates must be able to provide great customer service to all guests, including students, staff, faculty, varsity student-athletes, varsity coaches and Brown Community recreation members. Candidates must also be able to work in a fast-paced environment and be able to multitask and problem solve under pressure while still maintaining great customer service.

Entry into the candidate pool requires the following:

Education and Experience

  • High school diploma/GED.
  • Some prior technology experience (reservation systems, Innosoft Fusion (or similar)), preferred.
  • Prior experience in customer service, helpful.


  • Ability to communicate and interact effectively with the Brown community.
  • Ability to work independently with minimal supervision.
  • Exceptional customer service and conflict resolution skills.
  • Basic proficiency in excel, word, internet & email capabilities.
  • Prior experience with a racquet facility, preferred.
  • Public relations skills, preferred.
  • Understanding of, and commitment to compliance with, NCAA, ECAC, Ivy and University rules and regulations in regard to operations.
  • Possess a willingness and ability to support a diverse and inclusive environment.

All division employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations; the duties of the position are to be performed in compliance with all NCAA and Ivy League rules and regulations; and any rules violations on behalf of themselves or any knowledge of violations within the division are to be reported to the appropriate parties.  Employees in coaching positions are required to pass the NCAA Coaches Certification Test, maintain current AED/CPR & First Aid certification (certification is available at no cost through the Division), and attend all required divisional and/or NCAA training/education programs.

Background Check – Criminal, Education, DMV

All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.

Recruiting Start Date:

Job Posting Title:
Racquet Court Attendant

Athletics & Physical Education

Grade 2

Worker Type:

Worker Sub-Type:
Seasonal/Intermittent (Fixed Term) (Seasonal)

Time Type:
Part time

Scheduled Weekly Hours:

Position Classification:

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Vaccination Requirements:
In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site.

Still Have Questions?
If you have any questions you may contact

EEO Statement:
Brown University is an E-Verify Employer.

Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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