Shoreline Community College — Administrative Assistant 2, Student Services & International Education

Classified – Administrative Assistant 2 for Student Services & International Education

Shoreline Community College

Salary: $38,102.00 – $49,329.00 Annually

Job Number: 1010

Location: 16101 Greenwood Ave N Shoreline WA 98133, WA

Department: Students, Equity & Success

Job Summary

First Date of Consideration: 9/2/22

Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environment for all.

This position will provide proactive and responsive administrative support to the Associate Vice President for Student Services and International Education (AVP), including responding to students, creating agendas and scheduling meetings, providing coordination and follow up on projects with different departments within the Students, Equity, and Success (SES) division, the International Education (IE) department, and other units on campus. To do so, they will need to learn and apply knowledge of admissions, registration, enrollment and intake, financial aid, advising, international education, and other College processes & policies, and state & federal regulations.

Essential Job Duties:

  • Provide coordination and help facilitate follow through on projects that involve multiple departments on AVP's behalf
  • Coordinate meetings and agendas; take meeting minutes
  • Schedule appointments and manage AVP's calendar
  • Respond to questions and concerns from prospective and current student in person, by phone and via electronic formats, taking an active role in resolving issues by coordinating with staff in different units
  • Provide support in student enrollment and retention activities such as calling campaigns
  • Provide active logistical and planning support for activities and events in SES and IE, including commencement and orientations
  • Provide active support in preparing documents, reports, and presentations
  • Assist Administrative Assistant 4 with budgets and paperwork, including tracking expenses, verifying invoices, processing travel paperwork, and purchase requisitions
  • Other duties as assigned of a similar level/nature



  • One (1) year of experience as an Administrative Assistant 1,


  • Bachelor's degree in business or public administration or closely allied field and two years of responsible office experience at the senior clerical level or higher
  • Clerical or office work experience may be substituted for education on a year-for-year basis
  • Graduate study may substitute for experience on a year-for-year basis.


  • Microsoft Office Access, Excel, Outlook, PowerPoint and Word programs
  • Electronic database systems such as the Student/Financial Management Systems or equivalent.
  • Effective techniques for front line customer service in person, via electronic formats and over the phone
  • Maintaining accuracy in documenting, maintaining, and/or updating electronic records.
  • Phone operating processes and procedures


  • Fostering a climate of equity and belonging through multicultural awareness and responsiveness
  • Time management, organization, and ability to meet competing deadlines/priorities
  • Entering and/or retrieving data accurately in computerized record keeping systems
  • Ability to work as part of a team, as well as independently
  • Responding to difficult and sensitive situations, using sound judgement with the support of supervisors within College/legal guidelines
  • Writing/editing/proofreading clear and concise materials resulting in effective oral and written communication with individuals inside and/or outside of the College
  • Establishing/maintaining effective working relationships at all organizational levels
  • Ability to work with a diverse group of students, staff, and the public in a friendly, courteous, and helpful manner

Conditions of Employment


The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in person or through appropriate means. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.


This position is allocated to pay range 37 under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.


Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees – Higher Education Community College Coalition.

Required Materials

To be considered for this position, please submit the following:

  • NEOGOV online application/profile
  • Letter of interest addressing qualification
  • Current resume
  • Supplemental Questions (within NEOGOV application)

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant' suitability for the positions.

Please Note: Once application materials have been submitted, you may not modify the application.

*Community Standard Statement

Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly …”

— Rev. Dr. Martin Luther King, Jr.

Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.

To apply, please visit