Shoreline Community College — Classified – Program Specialist 3 – SIP Peer Support Program (Temporary)

Date Posted: May 16, 2022

Date of First Consideration: June 13, 2022

Salary Range: $54,004 – $70,938 dependent upon education/experience

Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environments for all.

Under the general supervision of the Associate Director for Strengthening Institutions Programs (SIP), the Program Specialist 3 will develop, implement, and manage a peer support program comprising a network of Student Ambassadors and Peer Mentors that help the College provide a more transparent, warm and equitable first year student experience.  This position will collaborate with other College departments to design a program of increasing scope and scale within College’s policies and procedures while achieving the stated outcomes of the SIP grant.

Essential Job Duties:

  • Develop and scale a new College-wide Peer Support Program in accordance the SIP grant and the College’s objectives
  • Develop and deliver a comprehensive and consistent training program for all student employees at the College
  • Manage daily operations of the Peer Support Program; recruit, hire and supervise student employees
  • Partner with Advising/Student Life to plan and deliver a new student orientation focused on equity and accessibility
  • Coordinate with other student facing departments to plan and assign Student Ambassador roles and tasks
  • Collaborate with instructional Faculty to plan and coordinate the Peer Mentors roles and tasks
  • Ensure Peer Mentors and Student Ambassadors comply with College policies and payroll reporting procedures
  • Develop and maintain an effective tracking system for Student Ambassadors and Peer Mentors work across campus
  • Develop/implement protocols and procedures to ensure the College remains in compliance with the SIP grant guidelines
  • Monitor appropriate funding sources for Student Ambassadors
  • Participate in professional development opportunities and provide relevant, ongoing training for student employees, especially with respect to equity/opportunity gaps
  • Attend relevant webinars and College-related trainings as directed
  • Other duties as assigned of a similar level/nature

Note:  This is a full-time temporary position with funding through September 2026 with possibility of extension depending upon funding.


  • Bachelor’s degree OR equivalent education/experience; AND
  • Two (2) years of experience developing peer mentoring  programming, managing student employees, or working in a similar student services capacity ; OR equivalent education/experience


  • Microsoft Office Access, Excel, Outlook, PowerPoint, Teams, and Word programs
  • Electronic data record systems such as HP3000, ctcLink (PeopleSoft), Starfish, or similar
  • Effective presentation development and deliver to a variety of diverse audiences


  • Effective customer service resulting in proactive support to student and program needs.
  • Communicating clearly/effectively with other from a wide variety of backgrounds and communication styles
  • Fostering a climate of belonging through multicultural awareness and responsiveness
  • Working independently and as a member of a team to manage competing responsibilities as assigned.
  • Attention to detail/accuracy in producing information, completing documents, and entering/retrieving electronic data
  • Developing, maintaining, and ensuring the confidentiality of student files and program data.
  • Building positive working relationships through collaboration with a diverse community of campus groups.
  • Ability to assess, develop, and implement changes to program structure and activities in response to College needs
  • Coordinating all aspects of program services; recommending resolution for complex problems/issues
  • Assessing participant needs; developing specialized services and training responsive to the needs of participants

Conditions of Employment:
PHYSICAL WORK ENVIRONMENT: The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in English both in person or through appropriate means. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs. Other requirements include: ability to work in an open office setting with frequent in-person interaction and numerous interruptions, work under pressure, and handle multiple tasks/prioritize competing demands. 

TERMS OF EMPLOYMENT/SALARY: This position is allocated to pay range 53, under the Washington State Office of Financial Management higher education salary schedule.  Salary placement for new employees is determined by the College. This position works 40 hours per week, with schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.

OTHER CONDITIONS: Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire.  In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption as of October 18, 2021 forward. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees – Higher Education Community College Coalition.

Required Materials:
To be considered for this position, please submit the following:

  • NEOGOV online application/profile
  • Letter of interest addressing each qualification
  • Current resume
  • Supplemental question

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability for the positions.

Please Note: Once application materials have been submitted, you may not modify the application.


  1. Based on your professional experience, how can a college peer support program increase student success and contribute to a culture of equity and inclusion?

*Community Standard Statement

Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly …”

 — Rev. Dr. Martin Luther King, Jr.

Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.