Miami University — Online Student Recruitment Specialist

The Online Student Recruitment Specialist is a home-based position in the greater Cleveland area and will travel to recruit prospective students in northern Ohio for enrollment in Miami University Regionals E-Campus online degrees and credentials. In support of the University’s goals, this position establishes and administers programs for recruiting transfer students primarily north of I-70 in the Cleveland, Toledo, and Columbus areas to online programs. This position will report to the Associate Director of Admission, Transfer Pathways and Partnerships and the Team lead for E-Campus Student Engagement. Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility.  This position is approved for remote work on a full-time basis with occasional meetings on the Oxford, Ohio campus and following a successful period of onboarding. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Duties include:

  • Work with Admission and E-Campus leadership to develop and implement a strategic transfer enrollment plan and facilitate transfer enrollment goals for online programs
  • Represent Miami University Regionals to targeted constituencies; visits community colleges; speaks to groups and individual students; meets with advisors, administrators, businesses, and/or other constituent groups to promote outreach activities
  • Generate inquiries and applications; identify, recruit, meet with, and respond to questions or concerns of prospective students; review databases daily for prospective student inquiries
  • Effectively execute weekly telemarketing campaigns. Make calls/texts/emails to prospective students and inform them about the program(s); generate, receive, and respond to various prospective student correspondence; respond to inquiries regarding financial aid, admission process, and related matters; enter prospective student contact results into CRM.
  • Develop, coordinate, and deliver outreach programs, including community workshops, presentations, information sessions, and virtual campus tours for prospective students, parents, and partners
  • Serve as the point person for prospective students, parents, and partners in assigned territory utilizing specific knowledge gained regarding admission, pre-advising and transfer credit evaluations, registration criteria, and financial aid and/or scholarship information and deadlines
  • Working with existing systems and in cooperation with leadership, complete transcript reviews, determining possible course equivalencies, discussing pre-advising degree planning, and counseling in accordance with current transfer policies for potential transfer students
  • Travel within assigned territory to recruit students and make presentations to/at businesses, organizations, service organizations, career fairs, conferences, and schools; participate in employment and college fairs; answer questions regarding the admission process and the University. Mileage for University travel is reimbursed.
  • Participate in and/or organize and implement all aspects of large, multi-departmental special events utilizing presentation and promotional materials, maintaining budgetary and operational controls, coordination skills with multiple entities, and representing the university at local, statewide and national events
  • Prepare and maintain reports, proposals, and records related to recruitment and outreach activities; analyze trends in recruitment and retention programs; develop strategies for program evaluation
  • Travel and working evenings and weekends, as needed
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor’s degree and a minimum of 2 years of experience in higher education recruitment.
  • Candidates must be authorized to work in the United States on a full-time and indefinite basis.

Desired:
Consideration may be given to candidates with a master’s degree; experience with university systems such as Slate, Tableau, Banner; demonstrated understanding of the higher education environment; demonstrated experience developing recruitment campaigns for online learning markets; demonstrated experience in professional communication and marketing that promotes the advancement of diversity and inclusion, in particular service to historically underserved, underrepresented, minority, and non-traditional students; knowledge of online learning regulatory and compliance requirements including State Authorization; ADA, Section 508 compliance; FERPA; and other applicable laws, rules, and regulations related to online learning; experience in a highly collaborative environment working with colleagues and peers to achieve enrollment, revenue generation, fundraising, or similar goals.

Application Instructions:

  • Submit a cover letter and resume to PageUp Link: https://jobs.miamioh.edu/cw/en-us/job/500482/online-student-recruitment-specialist
  • Inquiries may be directed to Crystal Walker at walke173@miamioh.edu. 

Benefits:
Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for remote work on a hybrid basis. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason. 

Miami is committed to a culture of health and wellness. We offer several benefits including healthcare and wellness programs with on-campus recreational and sport centers, health insurance that includes options for dental, vision, life and long-term disability insurance. Tuition fee waivers for employee and family, paid sick and parental leave, paid vacation, paid holidays and state sponsored alternate and supplemental retirement plans. Plus you can be part of the University’s academic culture with direct access to hundreds of on-campus events plus the possibility to teach one credit bearing course per semester.

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560.

 As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.  A criminal background check is required. All campuses are smoke- and tobacco-free.

Benefits Eligible: Yes

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