Colorado College — Community Standards and Care Manager

Community Standards and Care Manager

Posting Number: 1491
Job Title: Community Standards & Care Manager	
Position Type: Full Time
Annual Hours: 2080
Base Months: 12
Hours per Week: 40
Department: Office of VP of Student Life

Summary Description	
Support students through challenges and connect them to appropriate campus resources; facilitate non-clinical case management. Responsible for primary intake, referral, and guiding adjudication for referrals to the student Community Standards process.

Pay Band: 6

Anticipated Salary Range: See Pay Information below

Pay Information	
The anticipated starting salary for this position has been established at $55,000 – $60,000.

The pay range reflects base pay for positions in a given pay band across the college. Individual rates are determined within the range by factors including one's qualifications, equity with others in the department, market rates for positions within the same band and department budget. Please refer to

Programmatic Responsibilities:
• Work collaboratively with the Dean of Students/VP for Student Life to uphold the college's goals in responding to alleged violations of Student Community Standards; to ensure student and public safety; promote health and wellness; hold students accountable for their actions or inactions; educate students to include understanding one's impact on the community; provide an opportunity for growth and development; and promote an environment that supports the educational mission of the college.
• Provide oversight of a case management program that addresses the needs of students who are experiencing significant difficulties related to conduct, mental health, physical health and/or psychosocial adjustment; make decisions exercising sound professional judgement in developing student case management plans.
• Manage highly sensitive case information and a revolving student case load.
• Coordinate and manage the college's Care Team; facilitate administrative processes related to student support and students of concern
• Identify psychosocial issues (conduct, distress, etc.) that impact student performance and identify resources to support student needs; develop relationships with other key campus resources such as Student Health & Wellbeing, the Counseling Center, the Butler Center, and Student Opportunities & Advising Hub to inform assessments and to refer students to these and other resources.
• Serve as the primary resource to interface with students, parents, faculty, and other constituencies regarding general information and questions regarding the college's Community Standards and Care resources; maintain knowledge of other policies which govern and support student behavior to make appropriate referrals.
• Empower students to navigate toward their own solutions and shape their own lives through behavioral contracts and other interventions
• Serve as a resource to students, staff, and faculty on recognizing and responding to students at risk and reporting concerns
• Assist with the assessment of student success and/or the efficacy of the Care Team · Serve as a primary judicial officer of the college for minor and mid-level community standards issues, working with the Director of the Residential Experience, Dean of Students/VP for Student Life, Residential Life Coordinators, and other community standards officials in processing student community standards incidents and responses.
• Assess student community standards matters, utilizing discretion and judgment to determine and make appropriate referrals to another judicial officer, Community Standards Committee or an Administrative Hearing Panel.
• Assess current student community standards processes and protocols with regard to clarity, equity, and efficiency, and provide recommendations.
• Serve as one of the College's experts on the Maxient case management system; attend trainings and train others
• Provide guidance to RLCs (Residential Life Coordinators) regarding consistency and clarity in adjudication of community standards violations.
• Train organize and advise Community Standards Committee and Administrative Hearing Panels to include interfacing with hearing panel members, recruiting additional staff and faculty members to serve on hearings, collecting necessary statements and other materials and disseminating these to members of the hearing body; ensure that correct College process and protocol are followed.
• Support Honor Council members through training and guiding access to Maxient.
• Develop and oversee alternative resolution options for community standards violations such as restorative justice facilitation, conflict mediation, and other forms of intervention.
• Work collaboratively with the Director of the Residential Experience to develop and deliver trainings on Community Standards/Conduct and Care procedures and processes to RAs (Residential Assistants) and RLCs (Residential Life Coordinators); track cases and ensure they are closed.
• Interface with administrative colleagues and faculty to recruit and maintain a pool of faculty and administrative staff who can be called upon to serve on hearing bodies for community standards cases
• Employing current technology, keep excellent, detailed, and organized records of all interactions with students; assess and evaluate program effectiveness, compile and disseminate information and reports, and provide relevant information regarding student conduct.

Divisional Responsibilities:
• Serve as a member of Student Life Large Staff.
• Creatively foster the core values of the college.
• Provide professional staffing at Campus Activities and student events as required.

Additional Responsibilities:	
o Actively support the college's plan to be an antiracist institution by understanding, engaging with, and promoting diversity, inclusion, and equity in the college community.
o Promote a culture of safety and environmental protection by working in a safe manner; immediately reporting unsafesituations and accidents; following college procedures; and participating in appropriate safety training.
o Demonstrate environmental sustainability by using college resources wisely and supporting the college's sustainabilityinitiatives and innovation.
o Perform other duties as assigned.

Does this position require driving CC vehicles/ being insurable under CC's insurance plan? No

Required Qualifications:	
A Bachelor's degree plus three years of related experience working with college students around issues of community standards and conduct, basic computer skills, proficient in database systems for tracking and case management, and an understanding of college student development; adept at developing and sustaining relationships, understanding of and commitment to supporting diversity, inclusion and social justice; ability to utilize quality critical thinking skills within a political environment and have an appreciation of the value of the study of liberal arts in a residential setting. Other qualifications include personal integrity and an understanding of oneself, excellent oral and written communication skills, critical and creative problem-solving skills, strong administrative skills, a positive attitude, and the capacity to function well autonomously. The successful candidate will have an understanding of and ability to balance the nuances of guiding students through support systems and/or conduct systems.

Preferred Qualifications:	
Master's degree in Student Affairs or a related field and prior experience in a college or university setting; proficient in Maxient database system.

Posting Date: 06/01/2022
Open Until Filled: Yes
Special Instructions to Applicants:	
You must meet the minimum qualifications to be considered for this position.
E-Verify Information	
This organization participates in E-Verify. For more information, visit
Accommodation Statement	
In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and Colorado College's policies, if you have a disability and would like to request an accommodation in order to apply for a position with Colorado College, or if you cannot use the online application system, please contact the Office of Human Resources at (719) 389-6421 or
Job Classification: Exempt
Benefit Information	
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Leave Information	
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Supplemental Questions
Required fields are indicated with an asterisk (*).

1.* Do you have a Bachelors degree and a minimum of three years related experience?

Optional & Required Documents
Required Documents
1. Resume
2. Cover Letter