Rochester Institute of Technology — Director of Advancement Information Systems

Director of Advancement Information Systems
6580BR
University Advancement
Advancement Services and Administration

Detailed Job Description
The Director of Advancement Information Systems is responsible for overseeing all operational aspects of technology and information systems within our advancement ecosystem. They will be relied upon to improve, create, and maintain the systems and process infrastructure needed to support the division's strategic initiatives in the areas of philanthropy, analytics, and data.
The Advancement Systems, Data, and Analytics Team makes transformation possible for the RIT community by effectively partnering with and empowering advancement stakeholders at the crossroads of strategy, systems, data, and analytics. As a critical member of that team, the Director will develop and implement appropriate technological strategies in support of increasingly greater degrees of system connectedness and information flow.
The Director will monitor and share trends in advancement technology related industries as they apply to RIT's strategic roadmap, and will conduct regular benchmarking discussions with other colleges and universities to identify and implement best practices.
The Director will provide leadership for a team of systems programmers and engineers, and will become a trusted partner within a cross-functional work team to provide technology support to RIT's Division of Advancement and all users of RIT's donor management system.

Major Responsibilities:

  • Supervise and inspire the systems-focused members of the Advancement Systems, Data, and Analytics team.
  • Own and maintain all technical components of our donor management ecosystem. Lead continuous improvement and modernization efforts in system architecture, process engineering, enterprise automation, and data access.
  • Partner with team directors on strategic initiatives; identify, plan, and implement systems-related necessities to support them
  • Research and prepare a plan to switch donor management systems within the next three to five years.
  • Maintain contact with other divisional and university entities, internal and external stakeholders and vendors to resolve any issues and ensure best practices are followed with regard to technology features and usage.
  • Understand and share trends in the CRM and Advancement industries as they apply to RIT's technical roadmap, and conduct regular benchmarking discussions with other colleges and universities to identify and implement best practices.
  • Monitor and participate in relevant listservs, training opportunities, user groups, publications, and professional groups to maintain a strong knowledge of developments in the fields of advancement, reporting and business intelligence, and database management.
  • As necessary, partner with the Director of Advancement Operations to provide leadership and representation for the division to ITS.
  • As necessary, lead technical implementation of external vendor platforms.

Department/College Description
At Rochester Institute of Technology, our mission is to shape the future and improve the world through creativity and innovation. As an engaged, intellectually curious, diverse and socially conscious community, we leverage the power of technology, the arts, and design for the greater good. In the Division of University Advancement at RIT, we are dedicated to advancing this mission by fostering deep and meaningful connections with alumni, parents, friends, and organizations with the goal of increasing the resources available to the university through greater volunteer engagement and increased philanthropic support. As Advancement professionals, we seek support from a variety of investors to ensure a life-transforming RIT education is accessible to the talented students who seek to join us.
RIT’s Division of University Advancement (UADV) is committed to diversity, equity and inclusion. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with each other, our constituents and our broader communities. We are dedicated to developing and implementing best practices to promote even greater diversity through our employee retention and hiring, accessibility, marketing materials, constituent engagement and in pursuit of our philanthropic goals.

Required Minimum Qualifications
Education and Experience:

  • Bachelor's Degree or relevant experience in Management Information Systems, Computer Science/Engineering or Technology related field.
  • At least 5 years of experience in a technical leadership (and/or supervisory) role with an emphasis on system evolution and a high level of partnership with stakeholders.
  • At least 8 years of experience in roles with directly applicable experience and utilization/demonstration of skills summarized below.
  • Experience leading both junior and senior team members and supervising development workflow.
  • Experience leading discussions on identifying opportunities, requirements and solutions in order to build effective relationships.

Skills:

  • You must demonstrate a willingness and ability to support a diverse, equitable and inclusive environment.
  • Oracle, PL/SQL, and SQL are required. Your applied programming skills also ideally include JavaScript and Python.
  • Advanced technical skills related to database management, developing and utilizing meta-data layers, query and scripting languages, process engineering, automation, and reporting.
  • General systems skills necessary to successfully deploy and debug applications, drivers, APIs, experimental technologies etc. on Windows Server VMs
  • Adept in ability to learn quickly, understand complex processes and procedures, apply creativity, prioritize workload, set and meet deadlines, and perform well with a minimum of direct supervision.
  • Demonstrable personal leadership and management skills
  • Strong communication skills. Ability to present or write about complex technical information and related decision points clearly for a variety of audiences.
  • Ability to lead, mentor, and train others; willingness to share skills and techniques with peers and colleagues.
  • Adherence to a high level of security and ethical standards when dealing with confidential information.

Preferred Experience and Skills:

  • Experience with platform migration preferred.
  • Experience working within an Oracle and Python ecosystem would be ideal.
  • Experience in an advancement, fundraising, higher-education, and/or non-profit setting preferred. Experience (exposure/knowledge) of Ellucian’s Advance Web, Blackbaud higher education offerings, or similar CRM a plus.
  • Experience creating or supporting data-driven front-office tools and visualizations is favorable. Exposure to Tableau, Power BI, and Excel supported by Visual Basic are preferred.

Preferred Qualifications

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 121A

Required Application Documents

How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the world’s leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the “Great Colleges to Work For.” RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employee’s pay, provide a total compensation package that can be tailored to meet your needs. More on RIT’s Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov

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