Miami University — Online Student Recruitment Specialist

Regional Dean’s Office (Middletown Campus): The Online Student Recruitment Specialist will recruit prospective students in northern Ohio for enrollment in Miami University Regionals E-Campus online degrees and credentials. In support of the University’s enrollment, retention, and graduation goals, establishes and administers programs for recruiting students to online programs. Independently represents the institution to targeted constituencies and/or territories. The role will develop and maintain relationships with identified partners within the institution and community and strategize on opportunities to enhance recruitment efforts and implements identified strategies. The position performance is measured on the achievement of overall objectives and goals that expand the brand reputation regionally and nationally and increase online access to and equity in higher education through a flexible, affordable model. This position will report to the Associate Director of Admission, Transfer, Pathways, and Partnerships and the Team lead for E-Campus Student Engagement. Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a full-time basis with occasional meetings on the Middletown or Hamilton, Ohio, campuses and following a successful period of onboarding. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason. 

The Online Student Recruitment Specialist will:

  • Work with Admission and E-Campus leadership to develop and implement a strategic enrollment plan and facilitate enrollment goals for online programs.  
  • Represent Miami University Regionals to targeted constituencies; visits high schools and colleges; speaks to groups and individual students; meets with school counselors, advisors, administrators, businesses, and/or other constituent groups to promote outreach activities.
  • Generate inquiries and applications; identify, recruit, meet with, and respond to questions or concerns of prospective students; review databases daily for prospective student inquiries.
  • Effectively execute weekly telemarketing campaigns. Make calls/texts/emails to prospective students and inform them about the program(s); generate, receive and respond to various prospective student correspondence; respond to inquiries regarding financial aid, admission process, and related matters; enter prospective student contact results into CRM. 
  • Develop and maintain community and organizational relationships that will assist in the program development and recruitment of students; connect MUR with schools, organizations, service organizations, and businesses for the purpose of recruiting students; develop and maintain relationships within target markets.  
  • Develop, coordinate and deliver outreach programs and marketing strategies, including community workshops, presentations, and related recruitment efforts; arrange information sessions and virtual tours for prospective students and parents.
  • Serve independently as the point person for internal coordination of university student recruitment and enrollment management goals utilizing specific knowledge gained of admission, registration criteria, and financial aid and/or scholarship information and deadlines.
  • Working with existing systems and in cooperation with leadership, complete transcript reviews, determining possible course equivalencies, discussing pre-advising degree planning and counseling in accordance with current transfer policies for potential transfer students.
  • Travel to recruit students and make presentations to/at businesses, organizations, service organizations, career fairs, conferences, and schools; participate in employment and college fairs; answer questions regarding the admission process and the University.
  • Coordinate university participation of staff and alumni for national and local college recruitment fairs, conferences, and related outreach events; coordinates event-specific organizational aspects, promotional materials, and information from the university and its colleges, educational programs, and degrees.
  • Participate in and/or organize and implement all aspects of large, multi-departmental special events utilizing presentation and promotional materials, maintaining budgetary and operational controls, coordination skills with multiple entities, and representing the university at local, statewide and national events.
  • Prepare and maintain reports, proposals, and records related to recruitment and outreach activities; analyze trends in recruitment and retention programs; develop strategies for program evaluation.
  • Travel and working evenings and weekends, as needed. 
  • Other duties as assigned.

Required: Bachelor’s degree and at least 2 years of experience in higher education recruitment. Candidates must be authorized to work in the United States on a fulltime and indefinite basis.

Consideration may be given to candidates with: Master’s degree; experience with university systems such as Slate, Tableau, Banner; demonstrated understanding of the higher education environment; demonstrated experience developing recruitment campaigns for online learning markets; demonstrated experience in professional communication and marketing that promotes the advancement of diversity and inclusion, in particular service to historically underserved, underrepresented, minority, and non-traditional students; knowledge of online learning regulatory and compliance requirements including State Authorization; ADA, Section 508 compliance; FERPA; and other applicable laws, rules, and regulations related to online learning; experience in a highly collaborative environment working with colleagues and peers to achieve enrollment, revenue generation, fundraising, or similar goals.

Application Instructions: Submit a cover letter and resume to https://jobs.miamioh.edu/cw/en-us/job/500008/online-student-recruitment-specialist. Inquiries may be directed to Kelli Bray at braykd@miamioh.edu. Screening of applications will begin April 6, 2022 and will continue until the position is filled.

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities.  Miami University prohibits harassment, discrimination and retaliation on the basis of sex/gender (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin (ancestry), disability, age (40 years or older), sexual orientation, gender identity, pregnancy, status as a parent or foster parent, military status, or veteran status in its recruitment, selection, and employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at http://www.miamioh.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2225.  Criminal background check required.  All campuses are smoke- and tobacco free.

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA)Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

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