Arizona State University — Assistant Director, Residential Life – West Campus

Assistant Director Residential Life – West Campus
Arizona State University
UH West Community Pro Staff
Campus: West

Job Description
University Housing is currently seeking an Assistant Director for Residential Life to work with the Residential Colleges of the following academic colleges and residential communities at the West Campus: Barrett, the Honors College, College of Health Solutions, College of Nursing and Health Innovation, Mary Lou Fulton Teachers College, New College of Interdisciplinary Arts and Sciences, Thunderbird School of Global Management, W. P. Carey School of Business, and Watts College of Public Service and Community Solutions. This position manages and supervises the daily administrative operations for the residential colleges to ensure adherence with established guidelines, policies, standards and requirements, and develops an inclusive, overall community that is academically and socially stimulating. In this position, you will collaborate with partners in the residential colleges to develop and advance a collective vision for the student experience and the overall residential college. The academic colleges and communities provide a diverse array of academic programs. The Assistant Director oversees an area of approximate 650 students, 15+ student staff members, and 2 Community Directors.

Salary Range
$52,000 per year

Close Date

Essential Duties

  • In collaboration with your academic college(s), develop, implement and assess a yearly strategic plan to advance the student experience within the residential college in regards to culture, wellness, academic and professional success, community engagement and service, affinity to ASU, and sustainability.
  • Implement programs and services in support of the strategic goals and objectives of Educational Outreach and Student Services, the academic college(s), University Housing and the residential college.
  • Supervise staff, including hiring, coaching/developing, evaluating and implementing corrective/disciplinary actions if required.
  • Collaborate with EOSS and academic partners on the delivery of recruitment and retention initiatives that could include Faculty-In-Residence program, Faculty Fellows, First Year Student Connection Surveys, More to Explore, Sun Devil Days, Orientation, Culture@ASU, Well Devils, and Athletic events.
  • Through partnership with New Student and Family Programs, assist in the development and execution of New Student Orientation programming.
  • Collaborate with academic partners and University Housing staff regarding operational decisions such as community configurations in StarRez, opening and closing procedures and logistics, room inspections and billing, and hiring, evaluation and termination of professional and student staff members.
  • Assist in coordinating and implementing procedures to assure safety and building security for residents.
  • Coordinate and implement response to crisis situations within residential communities in collaboration with the appropriate partners, such as Student Rights & Responsibilities, ASU Counseling, ASU Police, Dean of Students office, and more.
  • Act as Administrator on Duty to ensure proper coordination of services and activities for crisis management. In this role you will serve in the Associate and Assistant Director on-call rotation to support Community Directors and Community Assistants/Mentors on-call at four of our ASU campuses in the Phoenix metro area which collectively house 16,000 students.
  • Administer student conduct processes by working with a liaison from Student Rights & Responsibilities to train professional and student staff members, review incident reports, adjudicate high level conduct cases that involve removal from on-campus housing, and assist with Title IX investigations.
  • In collaboration with academic partners, manage the residential college budget by creating a vision for the allocation and use of funds by professional and student staff members. Review and authorize expenditures and work with an Administrative Assistant to track required paperwork and complete monthly audits.
  • Work with professional and student staff members to manage a residential tour program for communities of the residential college.
  • Represent University Housing on University and department committees and depending upon circumstances, provide leadership as Chair of committees.
  • Assess and evaluate programs and services impacting student success and retention.
  • Travel to all four ASU campuses.

DAYS AND SCHEDULE: Monday-Friday 8:00AM-5:00PM plus some evening and weekend hours and on-call duty.

Minimum Qualifications
Bachelor’s degree in a field appropriate to the area of assignment AND six (6) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Ten (10) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications
Evidence of a Master’s degree in higher education, or related field and at least four years of post-Master’s Degree experience.

Experience in:

  • Housing/residential life management and supervision in a higher education setting, inclusive of supervision of professional staff.
  • Residential college living and learning communities and/or first year residential experience programs
  • Working with diverse student populations
  • Administering residential student conduct processes
  • Collaborating and developing/maintaining partnerships with academic colleges and student support services
  • Microsoft Office applications (e.g., Word, Excel, Outlook)
  • Administering and managing a large budget
  • Creation and/or implementation of assessment efforts

Demonstrated knowledge of:

  • Residential life/student affairs practices and principles including:
  • Leadership and supervision
  • Crisis intervention/management
  • Student development theories
  • Student advising methods
  • Student conduct management

Working Environment

  • Professionally represent university/department/college
  • Sit or stand for prolonged periods of time
  • Work collaboratively across various departments within the University as well as with diverse populations and groups
  • Develop and deliver presentations to groups
  • Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting
  • Use critical thinking skills to make decisions and/or analyze data
  • Research, develop, implement and assess programs
  • Supervise students and/or staff
  • Communicate effectively both orally and in writing
  • Walk throughout campus for meetings or events, regardless of the weather

Department Statement
University Housing strives to be a global leader in university student housing – building dynamic, innovative, and inclusive Residential Colleges that foster academic and personal success, empower students to create social value and lasting impacts, facilitate connection to the broader community, and support individual student persistence. ASU University Housing houses 18,000 students at four campus locations in Maricopa County. In support of the University’s philosophy of access, excellence, and impact, University Housing promotes academic success and student learning, supports the development of community among our residents, provides student-centered processes and services, and develops and maintains quality accommodations.

ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

COVID-19 Vaccination Requirements – Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, ASU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation. Proof of vaccination will be required by January 4, 2022. For questions about medical or religious accommodations, please visit the Office of Diversity, Equity and Inclusion’s and see “Workplace accommodations”.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

To apply please visit see Req Id# 74410BR.