Texas A&M University — Systems Administrator III

Our Commitment
Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values.

Who we are
The Division of Information Technology provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while enabling the research, education and service mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. This position will focus on delivering exemplary service to Health Science Center faculty, staff, students, clinicians and researchers.  To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/

What we want
We are pleased to announce this opportunity to join our established, successful Division, serving in our Systems Administrator III position! This position is responsible for providing technical leadership for systems administration projects or services. Key duties include:-

  • Routinely providing technical oversight for the application of and compliance with technical standards.
  •  May coordinate the technical activities of a systems administration support team.
  • Completing reports and summaries for management and/or users including project status reports, problem reports, and progress summaries.
  • Managing the delivery of cloud service provisioning across multiple platforms, such as: Amazon AWS, Microsoft Azure, and related Cloud service information resources.

The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability (IDEA) as stated above. This technical lead thrives in a collaborative environment, should demonstrate: project management skills, mentoring, negotiation skills, advanced client relations, business acumen, adaptability to change, and quality assurance methodologies. If you are looking for your next leadership opportunity that can boost your career, consider joining us and apply.

What you need to know

COVID-19 information:  Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website. For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website.

Required Education and Experience:

  • Bachelor’s degree or equivalent combination of education and experience.
  • Five years of systems administration experience.

Required Knowledge, Skills, and Abilities:

  • Must be able to work in a collaborative team environment.
  • Ability to multi-task and work cooperatively others.
  • Must have strong interpersonal skills.

Preferred Experience:

  • Experience with VMWare, storage solutions, monitoring and cloud products (AWS,Azure).
  • Experience with Amazon AWS, Microsoft Azure, VMWARE storage solutions, cloud integration products, and artificial intelligence applications.

Preferred Licenses and Certifications:

  • ITIL Foundations, PMP.

Preferred Knowledge, Skills, and Abilities:

  • Skills in project management, mentoring, negotiation skills, basic vendor relations, advanced client relations, proposal writing, business acumen, persuasive communication, adaptability to change, team leadership, and quality assurance methodologies.

Responsibilities:

  • Server Administration – Provides technical guidance and oversight for server administration.  Sets-up and configures large and complex servers. Develops complex system logic and configuration. Conducts complex server performance analyses and tuning.  Coordinates routine audits of systems and software.
  • Problem Management – Oversees and coordinates the analysis of system logs.  Helps coordinate and monitor the problem management process to include backup support.  Troubleshoots complex network problems.  Provides Tier III support.
  • Client Consultation – Provides technical oversight for the development of plans for large server hardware and software purchases.  Develops specifications and plans for large and complex purchases of server hardware.
  • Documentation – Oversees the process used to document server support methods, procedures, and configuration.
  • New Technology Planning, Evaluation, Deployment, and System Integration Testing – Coordinates the evaluation of new technologies.  Makes recommendations based on the evaluation of new technologies for their applicability to the client’s needs.  Creates, evaluates, and approves plans for the implementation of new technology deployments and system integration testing.
  • Data Security – Oversees the maintenance of system security, and for protecting and recovering client data.  Develops disaster recovery plans for complex systems.
  • Project Planning Support – Collaborates with the project leader to develop work plans and time schedules for projects including outlining phases and identifying personnel and computing equipment requirements.
  • Common Duties – Coordinates the technical activities of a project team. Completes reports and summaries for management and/or users including status reports, problem reports, progress summaries, and system utilization reports. Serves as a senior member of an information resource team responsible for setting technical direction. Performs all or some of the duties of a Systems Administrator II.
  • Professional Development – Participates in training and professional development sessions. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

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