Colgate University — Infrastructure Engineer

Colgate University

Infrastructure Engineer


Requisition Number: 2021S113Posting
Full Time/Part Time: Full Time
Division: Dean of the Faculty
Department: Information Technology Services – Services and Shared Infrastructure

Department Statement:
This position supports the Colgate mission by providing a reliable and robust network and hardware infrastructure that supports the academic and administrative areas of the university. This position is responsible for installing, configuring and maintaining the physical network, connections, servers and all infrastructure related equipment used at Colgate University.

Accountabilities:
Accountable for implementing, maintaining and improving infrastructure services. Ensure uptime, efficiency and functionality of Colgate's network infrastructure, including networks, servers, storage, wireless systems, UPS and other assigned service areas.
Manage day to day maintenance of the network, including all fiber, wiring, wired and wireless controllers, switches, UPS's, routers and wireless access points. Monitor regularly to prevent problems and assess the need for improvements.
Manage day to day maintenance of server, storage, and backup hardware. Monitor regularly to prevent problems and assess the need for improvements.
Manage and support hardware and software firewalls.
Manage and support VoIP systems.
Manage and support network authentication (e.g. Active Directory/Clearpass).
Manage and support DNS and DHCP services.
Manage and support physical servers, appliances and virtual servers (e.g. VMWare).
Knowledge of security standards and requirements.
Research, understand and apply network engineering best practices and procedures.

Ability to Identify, analyze, diagnose, research, resolve and log in a ticketing system all technical issues and requests.

Understand and apply appropriate security and privacy concepts and methods.
Assist ITS in the development of best practices and actively engage in improving ITS and its processes.
Participate in professional development activities.
Perform other related duties and projects as assigned.

Professional Experience/Qualifications
Demonstrated network knowledge: TCP/IP, DNS, DHCP, VPN’s; experience with installing, configuring, and troubleshooting networking equipment (network switching and routing, firewalls, wireless network, cabling, etc.).
Experience working with and knowledgeable of at least one major enterprise network switch manufacture; Aruba HPE, Cisco, Extreme, Juniper, etc
Experience working with and knowledgeable of server virtualization (VMWare) and configuration of servers including Active Directory, web servers, database servers, and email.
Experience scripting as it relates to managing networks and infrastructure.
Demonstrated excellence in client contact and strong communication skills.
Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.
Preferred Qualifications
Familiar with cloud technologies (AWS, Azure, Google Cloud Platform).
Familiar with infrastructure automation.

Education
Bachelor’s Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Other Information

Work Schedule:
This is a full-time, 12-month position which is normally scheduled Monday through Friday concurrent with the business hours of the Services and Shared Infrastructure office with appropriate adjustments to the normal schedule to accommodate evening, overnight, weekend and holiday work as required for service maintenance and upgrades. This position is required to participate in an on-call rotation to handle or facilitate off-hour critical problems.

Job Open Date:
11/03/2021

Job Close Date:
1/8/2022

Open Until Filled
Yes

Special Instructions Summary
Colgate is committed to attracting and retaining a diverse faculty, staff, and student population.

We strive to be an inclusive community — one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate’s educational enterprise.

These differences can include but are not limited to: race; ethnicity; gender and gender expression; sexual orientation; socioeconomic status; geographic background; national origin; culture; age; mental, cognitive, and physical abilities; religious beliefs; and political beliefs.

As a result, we ask all candidates seeking consideration for the Infrastructure Engineer position to submit a diversity statement with their application materials.

You can upload the statement under the Diversity Statement document heading.

A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university’s commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university’s strategic initiatives in this area (see Colgate’s Diversity, Equity, and Inclusion Plan).

For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements.

EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act
CAMPUS CRIME REPORTING AND STATISTICS
The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at cusafety@colgate.edu. You may also access the report from the Campus Safety web page at: www.colgate.edu/offices/support/campussafety.

To view the full job posting and apply for this position, go to: https://careers.colgate.edu/postings/3748

jeid-ef51c8e285f69b4dba3841a676530d0f

APPLY NOW: https://apptrkr.com/2627209

Related: