SUNY Empire State College — Digital Media Assistant

About SUNY Empire State College:
SUNY Empire State College was established in 1971 by Dr. Ernest Boyer as a distinctive statewide institution focused on innovative, nontraditional teaching and learning.

SUNY Empire is part of the State University of New York system and is accredited by the Middle States Commission on Higher Education. With headquarters in Saratoga Springs, New York, SUNY Empire primarily serves working adults pursuing associate, bachelor’s and master’s degrees online and onsite at locations in every region of the state and abroad.

The college’s 50-year commitment to flexible, individualized learning is represented by faculty mentors who guide students throughout their academic studies, the ability for students to build individualized degree plans, the award of credit for learning gained from life and work experience, world-class academic and social student-support communities, and flexible course delivery methods that meet students’ diverse learning preferences. The college boasts more than 89,000 successful alumni and partners with nearly 16,000 students each year who want to expand their personal and professional horizons.

SUNY Empire State College is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that a diverse faculty is critical to academic excellence and prepares students to live and work in an increasingly global world.

We are pleased to offer our employees a generous compensation and benefits package. We also offer professional-development activities for professionals and support staff, as well as faculty-development opportunities that encourage pursuit of disciplinary and community-focused research, scholarship of teaching and learning, and leadership development. Faculty-development opportunities include our annual Fall Academic Conference and the annual Institute on Mentoring, Teaching and Learning.

Job Description:
SUNY Empire State College’s Information Technology Services seeks a Digital Media Assistant (State title: Staff Assistant) to develop media for faculty, staff, and students with emphasis on training and special projects. The incumbent will also collaborate with other Digital Media Services staff on the use of web conferencing and media production.

This position is a temporary position through May 2022, with the possibility of a 1-year renewal.

Responsibilities: 

  • Responsible for proposing, developing, planning, coordinating and facilitating training opportunities and resources related to digital media technology
  • Create media using a wide range of multimedia software including, but not limited to, audio, video, web, and animation software to develop materials for courses and trainings
  • Troubleshoot and resolve issues related to educational technologies for faculty, staff, and students.
  • Troubleshoot and resolve issues related to AV technology in classrooms and event spaces
  • Assist with inventory, maintenance, and replacement of various AV technology in ESC locations
  • Assist with administration of video content management systems and digital signage
  • Produce largescale Zoom and Teams meetings, webinars, and live events
  • Collaborate with team members to plan short- and long-term projects and participate in implementing strategic initiatives
  • Work on special projects as deemed relevant and be available as needed for technical and other support during critical periods
  • Other related duties as assigned.

Requirements:

Required Qualifications:

  • Bachelor’s degree.
  • 1-3 years of experience working a wide variety of multimedia software applications such as the Adobe Creative Suite, Final Cut Pro, and related tools.
  • Proficiency in a variety of educational technologies, including learning management systems, audiovisual editing hardware and software, and graphic design tools used in higher education.
  • Strong communication and interaction skills to assess user needs and provide appropriate support.
  • Effective presentation skills in communicating technical information to non-technical personnel.
  • Excellent writing and proofreading skills.
  • Able to organize, categorize, and prioritize workload effectively and efficiently under minimal supervision.
  • Able to foster cooperative relationships with a diverse academic community, including instructional designers and faculty.

Preferred Qualifications:

  • Master’s degree in technology, digital media, or instructional technology/design, or related academic field.
  • Knowledge of project management, adult learning, instructional design methodology, technology-mediated learning, and learning theory.
  • Understanding of universal design, accessibility and assistive technologies in higher education.

Special Information:

  • This position can be at any one of our regional locations
  • Some travel may be required
  • VISA sponsorship is not available for this position

Additional Information:

Rank/Salary:  SL2/$45,000+ (Commensurate with qualifications)

Empire State College is an EOE employer.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT THE SAFETY AND SECURITY WEBSITE AT http://www.esc.edu/safety-security

Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you are interested in applying for this position, please submit the following documents, which are required for consideration by clicking on the APPLY NOW button:

  • Resume
  • Cover letter
  • Name and contact information of three references

Apply online: https://www.interviewexchange.com/jobofferdetails.jsp?JOBID=136432

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