Harvard University — Senior Director of Program Strategy, Development, and Delivery

Harvard University

Senior Director of Program Strategy, Development, and Delivery
Harvard Graduate School of Education

Job Summary

As an integral member of the HGSE Social Impact and Lifelong Learning (SILL) senior leadership team, the Senior Director of Program Strategy, Development, and Delivery will join a dynamic group of colleagues focused on empowering educators to build competencies, skills, and networks necessary to have positive impact in the field of education. The Senior Director will oversee the complete portfolio of HGSE Professional Education programs, which are designed to equip education leaders, practitioners, and advocates with the knowledge and skills to improve student access, opportunity, and success.

Job Code
360060 Admin Offcr/SrIndiv Contrib

Job-Specific Responsibilities

Strategic Visioning and Program Oversight

  • Provide strategic direction and oversight of full Professional Education program portfolio and HGSE non-degree learning opportunities, including online and in-residence offerings
  • Develop and implement robust market surveillance processes to effectively and efficiently monitor changing factors including client needs and competitor analysis
  • Lead teams to define and design programs through deep collaboration among faculty and the Programs teams using data-driven approach to process as well as program lifecycle management
  • Approve go-to-market timelines and deliver programs on time and on budget
  • Establish benchmarks and KPIs for program development and performance
  • Maintain the program portfolio roadmap and represents it for key stakeholders internally and externally, including the Dean’s Office and faculty program leadership
  • Attend relevant meetings of and with HGSE faculty to develop ideas for new research, content, and/or skill-based assets that can be used for SILL units and HGSE Degree Programs
  • Design and implement processes, systems, and policies regarding program and/or asset creation, expansion, or modality transfer (e.g., in-person to online) to standardize practices among the Programs teams
  • Support the Design and Delivery teams in assessing new tools and technologies for process improvement in collaboration with HGSE IT, Teaching & Learning Lab, and other units
  • Ensure high-quality support for faculty throughout their experience working with Professional Education
  • Participate in unit-, School-, and/or University-wide activities, committees, and work groups as needed

Team Leadership and Organization

  • Evaluate existing program strategies, procedures, and processes to ensure maximum coordination, synergy, and efficiencies amongst Professional Education team members
  • Supervise the Professional Education Portfolio Directors, Director for Program Development, and Assistant Director for Program Operations
  • Convene team members on a regular basis to ensure cohesion and transparent, collaborative decision-making
  • Lead Program Strategy meetings with members of the Programs, Admissions, and Marketing teams to understand upcoming program enrollment needs
  • Lead Academic Team meetings with Portfolio Directors and Associate Directors
  • Support and lead efforts to ensure Professional Education’s ongoing commitment to diversity, equity, inclusion, and belonging
  • Model inclusive leadership in team meetings, hiring actions, performance management, opportunities for growth, and mentorship
  • Serve as a resource to all direct reports, stepping in as needed to provide additional support and/or coverage

Resource Management

  • High-level oversight of Program Strategy, Development, and Delivery budgets, working with team members to ensure expenses and projections are accurate and within financial allocations
  • Provide guidance and advocacy about resource allocation to ensure high-quality development and delivery of Professional Education offerings

Basic Qualifications

B.A./B.S. required; minimum 7 years progressively responsible experience in a program, publishing, or service-delivery leadership function; experience leading and managing senior staff; experience managing budgets.

Additional Qualifications and Skills

Master’s or other advanced degree in education or management-related field preferred. Experience managing a dynamic, fast-paced business organization serving multiple constituencies. Expertise in design, development, delivery and evaluation of professional learning programs, Programs, and/or services, including the launch of new initiatives. Experience and comfort engaging field-based education leaders to understand their professional learning needs, including current and potential customers.

Demonstrated strategic planning skills and experience. Demonstrated ability to build strong, productive relationships with a range of stakeholders. Effective team-building skills and experience motivating, supervising, and supporting staff to achieve organizational goals. Excellent oral and written communication skills. Ability to build trust and work closely with faculty and staff at all levels within and outside the School. High level of attention to detail and the ability to set direction for outstanding service across multiple functions.

Additional Information

HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.

HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.
We do this by:

• Hiring and retaining staff reflecting the diversity of those we serve;
• Providing employees opportunities to learn, grow, and be challenged;
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation;
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion;
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

About the Harvard Graduate School of Education

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu

Working Conditions

This position is based in and work will be performed in Cambridge, MA

Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Job Function
General Administration

Sub Unit

USA – MA – Cambridge


Time Status

00 – Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.


APPLY NOW: https://www.click2apply.net/2VzzpztXlLrLFrNXFJjXZ