University of Illinois at Urbana-Champaign — Assistant Director, Office of Volunteer Programs – Student Engagement

Primary Position Function/Summary:
The Assistant Director, Office of Volunteer Programs is a full-time professional position that reports to the Director of Student Engagement. Volunteer Programs cultivates community partnerships that are designed to give students multiple entries to explore pathways to public service, global awareness, and social responsibility. The position plays a vital role in shaping the development of Illinois student leaders who have a commitment to responsibly addressing critical, societal issues. Through the creation and implementation of intentional co-curricular and curricular programs, professional development activities, and ongoing design thinking education, the incumbent enables students to have the knowledge and capacity to be lifelong agents of change worldwide.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Major Duties and Responsibilities:

Office Oversight & Leadership (35%)

  1. Execute the office mission while articulating a vision and direction for volunteer programs, service-learning and community engagement.
  2. Provide management of the office budget, development accounts, marketing and outreach to the campus and surrounding communities.
  3. Responsible for the hiring, training, evaluation and supervision of full-time staff, interns, and various student specialists.
  4. Serve as advisor to the Volunteer Illini Projects (VIP), a Registered Student Organization by providing member training and development, coaching and assistance with fiscal and mission operations.
  5. Work with Student Affairs Development to increase and secure external fiscal resources and cultivate current donors.
  6. Assist with the coordination of civic engagement and student voter initiatives.
  7. Maintains accurate records and documents, including assessment efforts on office programs and participants.
  8. Serve on committees and performs other duties and additional responsibilities as assigned.

    Assessment, Curriculum Development & Teaching and Facilitation (35%)

  9. Develop and deliver service-learning initiatives in collaboration with community partners, faculty and staff.
  10. Design and facilitate cohort curriculum for Legacy Scholars that connects academic majors with volunteerism and community engagement.
  11. Execute the delivery of curricular and co-curricular programs and orientation experiences that facilities student learning in the areas of social change.
  12. Oversee the implementation, development and evaluation of office programs and services that cultivate service and community engagement.
  13. Oversee the execution and assessment of student learning outcomes for office programs and services.
  14. Develop reflective assessment tools that are designed to enhance students’ education and understanding as related to the importance and benefit of incorporating such service into their life and the global impact of civic engagement.

    Advising, Program Design & Community Outreach (30%)

  15. Oversee the implementation of office programs, the Annual “Change- Makers” Agency Expo, Thanksgiving Basket Drive, Holiday Toy Drive and community Service Leadership Recognition Program.
  16. Collaborate with Registered Student Organizations that are service based. Communicate regularly with them and encourage official reporting and tracking of service activities.
  17. Serves as a resource person to various groups, including: Registered Student Organizations, residence halls, fraternities and sororities; student community service organizations; and University of Illinois Departments.
  18. Coordinate and implement all aspects of the Campus & Community Day and the Alternative Spring Break programs.
  19. Develop and implements intentional opportunities and resources that connect University of Illinois students to volunteer and community service opportunities.
  20. Liaison with community non-profit partners such as United Way of Champaign County and others to support student volunteerism and community engagement.



  • Bachelor’s degree
  • Three years of experience in student services/development or community engagement programs.


  • Master’s degree
  • Experience leading and developing service-learning initiatives and co-curricular programs such as Alternative Spring Break.
  • Awareness of current needs, trends and issues in the area of community engagement.
  • Ability to develop curriculum and design assessments of student learning outcomes.

Knowledge, Skills, and Abilities

  • Must have an understanding of the process of advising and supervising students; an awareness of current needs, trends and issues in Higher Education, Student Affairs; and a familiarity with human psychology, student development and group dynamic principles.
  • Demonstrated organizational, leadership, communication, and public relations skills.
  • Ability to work autonomously; takes initiative and has a willingness to assume responsibility.
  • Ability to organize a wide range of diverse tasks efficiently and effectively.
  • Ability to plan, implement, and assess complex programs.
  • Ability to supervise professional staff.
  • Ability to establish and maintain effective, cooperative working relationships with students, faculty, staff, administrators, and community members.
  • Ability to relate with a diverse population of students, faculty and staff who participate in the office programs.
  • Effective interpersonal skills and ability to build positive relationships across the campus.

Environmental Demands

  • Some evenings or weekends may be required.

Salary and Appointment Information
This is a full-time Civil Service Program Coordinator position appointed on a 12-month service basis. The expected start date is as soon as possible after the close of the search. Salary will be commensurate with skills and experience.

To Apply
Applications must be received by 9/24/2021 by 11:59 pm CST. Apply for this position using the “Apply for Position” button below. If you have not applied before, you must create your candidate profile at If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

Step 1) Submit the Staff Vacancy Application
Step 2) Submit the Voluntary Self-Identification of Disability forms.
Step 3) Upload the following documents:

  • cover letter
  • resume (months and years of employment must be included)
  • academic credentials (unofficial transcripts or copy of diploma may be acceptable) for all degrees attained
  • names/contact information for three references

In order to be considered as a transfer candidate, you must apply for this position using the “Apply for Position” button below. Applications not submitted through this website will not be considered. For further information about this specific position, contact Gina Lee-Olukoya ( For questions about the application process, please contact 217-265-6809.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Convictions are not a bar to employment. Other pre-employment assessments may be required depending on the classification of Civil Service employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.