University of California Santa Cruz — Cantu Queer Resource Center Director

Cantú Queer Resource Center Director

Location: Santa Cruz
Job ID: 23201

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for all faculty, staff, academic appointees, and students accessing facilities at any UC campus this fall. Employees and students can submit proof of vaccination online or request an exemption.

UCSC Statement
UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.

Initial Review Date (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. 

Initial Review Date (IRD): 10-12-2021

Dept Marketing Statement
UCSC Resource Centers offers counter-spaces for students who are queer, trans, non-binary, womxn, and people of color, and engages the broader campus about issues and challenges facing our communities. The Resource Centers impact institutional policies and campus climate, and RCs offer programs and services to foster student's personal and professional growth, through community-based leadership development. The Resource Centers' vision is for students to feel fully affirmed in their diverse and intersecting identities, empowered in their academic success, and graduate with a sense of belonging. Resource Centers include the following units: African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), El Centro: Chicanx Latinx Resource Center (CLRC), Lionel Cantu Gay, Lesbian, Bisexual, Transgender, Intersex Resource Center (Cantu Queer Resource Center), and the Womxn's Center.

The Cantu Queer Resource Center (CQRC) exists to provide an open, safe, inclusive, intercultural space, promoting education about all genders and sexualities, and empowering self-exploration of these identities. The CQRC supports same-gender-loving students, faculty, staff, and alumni, as well as families, friends, and the entire campus community. The CQRC serves as a resource to LGBTQQIA (lesbian, gay, bisexual, trans, queer, questioning, intersex, asexual) students by providing opportunities for leadership and personal development, and by creating programs and services that work to eliminate heterosexism, bi-phobia, and gender-identity oppression. The CQRC strives to develop an atmosphere of acceptance and well-being from which the campus community can fulfill the academic mission of the university.

Position Summary

Under the general direction of the Executive Director for the Resource Centers, the Director is responsible for the formulating policies and procedures, and long-term and short-term organizational goals for the Lionel Cantu Lesbian Gay Trans Intersex Queer Resource Center (Cantu Queer Resource Center), as well as manages the operating and programming budget, develops external fundraising, and oversees Cantu facilities. The Director is responsible for hiring, training, and supervising full-time professional staff, a graduate student, and teams of undergraduate students, in order to develop programs and activities. The Director works cooperatively with other Division of Student Affairs and Success units, and collaborates with academic departments, advisory groups and community partners. The Director represents Cantu Queer Resource Center in campus-wide committees, off-campus community, and has a direct impact on the structural diversity and campus climate of the University. The Director carries out the mission through the administration of programs, projects, initiatives, celebrations, and ceremonies that not only assist in the retention of students, but also helps educate the larger campus community about lesbian, gay, bisexual, trans, queer, questioning, intersex, and asexual students.

Pay, Benefits, & Work Schedule
Salary Information:   $60,000 – $78,000 / Annually. Salary commensurate with skills, qualifications and experience. 

No. of Positions: 1

Benefits Level Eligibility: Full

Schedule Information: 
100% weekly
40 hours weekly
Shift Includes Days &  Evenings
Employee Classification: Career Appointment 

Job End Date:  None 

Work Location:   UC Santa Cruz Main Campus

Union Representation:  None 

Job Code Classification:  004568 (STDT LIFE DEVT SUPV 2)

Job Duties
50% – Organizational Leadership and Supervision

Provide strategic direction and organizational leadership for all aspects of Cantu Queer Resource Center's programs and services:  determining vision, goals, policies, processes, and procedures. 

Provide strategic leadership to the Cantu team in the design, development, implementation, assessment, coordination, and continuous improvement of programs and services for undergraduate students, graduate students, alumni and community members.

Responsible for recruiting, selecting, training and supervising career and casual professional staff, and student interns (paid and academic) and volunteers. 

Monitor and evaluate employee performance, provides direction and assistance; recommends promotion and leadership opportunities, recommends corrective action, hiring and separation of employees when appropriate.

Chair or participate in search committees for Resource Center staff positions.

Supervise staff and students in planning and developing diverse and intersectional programs for outreach and orientation, academic support, leadership development, educational, and community building, such as Queer and Trans Welcome events, NetWERQ career success workshops and alumni events, Stonewall Speaker Series, and Lavender Graduation.

Supervise staff and students in managing electronic newsletters and online presence, to share campus and community resources.

Develops and supervises staff to develop curricula and training for guidance courses. May serve as instructor of record for courses related to queer and trans programs and services, including service learning for internship program, queer and trans student experience, and introduction to university life.

Supervise staff to oversee the Cantu Queer Resource Center library.

20% – Fiscal and Facilities Oversight

Manage operating and programming budget, and monitor fiscal performance of Cantu Queer Resource Center to ensure programs and services are managed in a fiscally responsible manner in compliance with all University, State and Federal policies and regulations.

Plan, develop, and implement strategies for generating resources and/or revenue for the Center, within public and private sectors. This includes foundation support for educational programs that integrate University and community groups, as well as local revenue-generating events, facility rentals of space. 

Work with Division of Student Success on the facility management of Cantu facility, including facility rentals, insurance, risk management, renovations and improvements to ensure provision of a safe and secure environment.

20% – Campus and Campus Climate Impact

Establish and recommend changes to policies, practices, and procedures that affect the program/function.

Advocate for diversity related issues on campus and in the community, and provide resources to the campus and community on LGBTQQIA+ issues and needs.

Provide campus wide leadership on topics related to LGBTQQIA+ issues; as appointed by the Vice Chancellor and Associate Vice Chancellor of Student Affairs and Success.

Provide consultation assistance, current research data, and resources for students, faculty, and staff regarding LGBTQQIA+ university students.

Participate in national, state, and system-wide professional organizations as appropriate, and develop relationships with off campus organizations.

Collaborate with various institutional divisions, Resource Centers, Undergraduate Education, Graduate Division, the Colleges, Alumni Engagement, and other campus units to establish partnerships that are beneficial to students and other constituents.

Engage and build relationships with faculty and academic departments, and become involved with the professional training of staff and faculty, in order to enhance Cantu programs and services to students. 

Work in collaboration with other Resource Center Directors, Counseling and Psychological Services, Health Center, Educational Opportunity Programs and other campus units in providing specialized training related to mental health, wellness and wellbeing. 

5% – Advising and Crisis Intervention

Provide advising and crisis intervention, working with undergraduate and graduate students on a host of issues related to personal, academic and career concerns. Make referrals to on and off campus resources when appropriate.

Serve as a resource person to provide advice, counseling and referrals to students regarding specific types of student grievances, including discrimination and harassment, based on LGBTQQIA+ identities, or other intersecting diversity related identities.

Provide training and consultation for campus partners to assure competent, culturally sensitive care for students.

5% – Duties as Assigned

On occasion, drive students and staff to off campus events, trainings, and meetings.

Required Qualifications

  • Bachelor's degree in related area and / or equivalent experience/training.
  • Strong leadership skills to motivate a team of professional staff and student staff. 
  • Experience in training and supervising a team of professional staff and student staff.
  • Excellent communication, interpersonal, public relations, team and consensus building, teaching, facilitation and public speaking skills.
  • Substantial knowledge of relevant and current issues that impact the retention and academic success of undergraduate and graduate LGBTQQIA+ students in higher education, particularly queer and trans students of color. 
  • Substantial experience in policy formation, administrative planning, project management, budget management, program development and assessment, and creative problem solving; and ability to interpret and convey to employees on their team. 
  • Substantial experience and ability in analyzing, identifying, and implementing strategies for services and programs for the particular needs of LGBTQQIA+ identified students; with ability to guide their staff to develop programs, and ability to advocate for these students both in an academic environment and in the community. 
  • Demonstrated commitment to LGBTQQIA+ social justice concerns.
  • Substantial cultural competency with intersecting identities and experiences, such queer and trans, race, ethnicity, culture, class, religion, and ability, and implementation of programs to meet diverse needs. 
  • Substantial experience with counseling undergraduate and graduate students, and ability to apply good judgment, especially in confidential, sensitive, and/or crisis situations, in accordance to university policies and procedures.
  • Substantial experience with mentoring and advising undergraduate and graduate students. 
  • Ability to demonstrate tact and diplomacy when working with a broad spectrum of students, student groups, faculty, administrative staff, and community persons.
  • Excellent writing skills and the ability to prepare program evaluations, annual reports, and a variety of other publications. 
  • Substantial experience and skills in grant writing and fundraising techniques. 
  • Knowledge sufficient to use computers for email, basic website development and maintenance, word processing, desktop publishing and database development. 

Preferred Qualifications

  • Advanced degree in related area and / or equivalent experience/training.
  • Candidate must be eligible for licensure to drive in the state of California.

Special Conditions

  • Selected candidate will be required to pass a pre-employment criminal history background check.
  • Must possess a valid license to drive in the state of California.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here. 

Safety Statement
All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.  

How to Apply
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. 

View full job description and access on-line application:

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.