Massachusetts Institute of Technology — Graduate Academic Administrator

Massachusetts Institute of Technology (MIT)
Graduate Academic Administrator
Cambridge, MA
Full time 

The MIT Center for Real Estate (CRE) seeks a graduate student administrator to oversee all academic administrative matters for the CRE’s MSRED graduate degree program and monitor the progress of students toward completion of their degrees.

Responsibilities:

  • Advise faculty on academic administrative matters
  • Work to diversify the CRE pipeline, maintain equity across the student experience, and increase belonging throughout the program
  • Serve as a liaison to a variety of on-campus offices
  • Manage the graduate admissions process
  • Serve as an advisor to graduate students on academic and related issues
  • Collaborate on assessing the need for and initiating new programs addressing academic performance/success, health, safety, and student well-being
  • Manage curricular updates
  • Develop, schedule, and lead new student orientation
  • Process academic transactions
  • Assign, track, and process TA appointments and process appointments for international visiting students
  • Oversee, monitor, and report on MSRED budget and financial activity
  • Serve on a variety of committees
  • Participate in strategic planning
  • Perform other duties as needed

Required Qualifications:

  • Bachelor’s degree
  • At least three years of relevant experience in an academic environment
  • Process orientation
  • Flexibility
  • Ability to handle a variety of duties in an environment with competing priorities and resolve complex issues requiring analysis of information from multiple sources
  • Excellent organizational, customer service, and verbal and written communication skills
  • Discretion, diplomacy, and good judgment with sensitive and confidential information/issues
  • Proficiency with MS Office, website maintenance (Drupal), online survey software (SurveyMonkey, Doodle Poll), and email marketing platforms (Emma, Constant Contact)
  • Experience with international policies, procedures, and visa issues regarding international students and visiting scholars.

Preferred Qualifications: 

  • Master’s degree
  • Experience and expertise in higher education student services
  • Experience with Adobe Creative Suite, Google Docs, Stellar, Canvas, Concur, GradApply, Grade20, WTW, GAP, FileMakerPro, CourseLeaf, WordPress, Zoom, WebSIS, and other admissions- and registrar-related database management systems

Interested candidates may apply online at https://hr.mit.edu/careers.  Please reference job number 20167.

MIT is an equal opportunity employer.  We value diversity and strongly encourage applications from individuals from all identities and backgrounds. All qualified applicants will receive equitable consideration for employment based on their experience and qualifications, and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.  MIT’s full policy on Nondiscrimination can be found here.

Related: