Cuesta College — Assistant Superintendent/Vice President, Student Success and Support Programs

Assistant Superintendent/Vice President, Student Success and Support Programs

Cuesta College

Salary: $168,328.00 – $185,581.00 Annually
Job Type: Full Time
Job Number: FY2122-00030
Location: Cuesta College – San Luis Obispo Campus, CA
Department: Student Success and Support Programs
Closing: 9/19/2021 11:59 PM Pacific

Job Description Summary
Under the general direction of the Superintendent/President, administer the District's student success and support programs to optimize student access and success and to partner with Academic Affairs in support of the SLOCCCD/Cuesta College mission.

The Assistant Superintendent/Vice President, Student Success and Support Programs, College Centers (AS/VPSSSP) is distinguished by working directly with the Superintendent/President, Assistant Superintendent/Vice President, Instruction (AS/VPI), Assistant Superintendent/Vice President, Administrative Services (AS/VPAS) and Vice-President of Human Resources to lead the District and College in achieving its vision, mission, values, goals, plans, and student learning and institutional effectiveness outcomes. The AS/VPSSSP is responsible for ensuring that student success and support programs provide specialized support, in collaboration with the Assistant Superintendent/Vice President, Instruction (AS/VPI), to optimize students' ability to achieve their academic goals and obtain the assistance they need to complete an associate degree, transfer, and/or skills for employment. The AS/VPSSSP provides leadership for and manages, directly or indirectly, the SLOCCCD student success and support programs.

The incumbent supports Student Learning Outcomes and Institutional Effectiveness by providing leadership in district-wide on-going, self-reflective dialogue that integrates the elements of Accreditation (ACCJC) Standards to provide a complete view of the institution and to promote quality and improvement in student success and support programs.

Located in the heart of scenic San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. Committed to being an inclusive institution that inspires a diverse student population to achieve their educational goals, we are proud to be designated as an Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Cuesta College is committed to racial and socioeconomic diversity that reflects our student population; we strive to hire candidates that share the value of commitment to diversity and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified staff, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

Additional information about the college can be found at
The college planning documents can be found at
Our Student Equity Action Plan can be found at
We offer comprehensive benefit options. Information about benefits can be found at

Essential Functions & Qualifications

  • Plan, direct, manage, oversee, and coordinate the programs, personnel, operations, and activities of all student success and support programs to ensure compliance with district policies, Title 5 regulations, Education Code, and state and federal legislation;
  • Develop, assess, improve and implement programs, plans, and procedures for student success and support programs;
  • Provide direction and leadership for recruiting students, marketing college programs and developing outreach programs to enhance cultural diversity and serve students with special needs;
  • Oversee the delivery of student success and support programs and services online and at the North County Campus and South County Center and assure that comparable services are provided for all locations and distance education;
  • Stay current in knowledge of legislation, emerging issues, and best practices that relate to student support and success programs;
  • Compile and assess data and maintain adequate documentation for internal analysis, reports, and plans for student success and support programs, as required by the District and external organizations for planning and decision-making;
  • Lead the development of the annual student success and support programs, College Centers cluster plan, oversee the development of Institutional Program Planning and Review (IPPR) by each program in student success and support programs, to ensure that the adopted goals and priorities for the District are incorporated into annual planning in student success and support programs, and assist in achieving institutional objectives as reported in the annual Progress Report for the Strategic Plan;
  • Administer student success and support programs- program review processes including the development and assessment of Student Learning Outcomes and student achievement indicators and the implementation of identified improvements;
  • Administer the student judicial process, and student complaint resolution process and regulations for students and communicate processes to the college at large;
  • Ensure timely changes and revisions to the curriculum of Student Success and Development courses;
  • Recommend institutional policy and supervise development of revisions to or new policies and procedures related to student success and support programs;
  • Direct and oversee the development and management of grants and special contracts related to student success;
  • Lead or oversee student success and support programs in the research and implementation of technology applications that improve efficiencies of programs and student goal achievement;
  • Develop, submit, and monitor the annual budgets for student success and support programs;
  • Develop and present to the Board of Trustees, policy revisions and additions, reports, and action items related to area of responsibility;
  • Convene regular cluster manager and staff meetings and provide opportunities for staff and manager professional development;
  • Confer with Management Senate and CCCUE to develop professional development programs for managers and classified personnel;
  • Collaborate with the Academic Senate Faculty Professional Development Committee on programs specific to the professional development of faculty and other academic employees;
  • Recommend the employment, retention, promotion, dismissal, disciplinary action, and/or leave for faculty, management and staff in student success and support programs;
  • Coordinate and supervise the College's annual graduation preparation, student honors and awards, and commencement ceremony;
  • Develop and maintain positive relationships with high schools, colleges and universities on matters related to articulation, admissions, transfer course approval and university partnerships and high school facility rental/usage;
  • Develop and maintain positive relationships with diverse community groups and service organizations on matters related to enrollment and program information;
  • Serve as a resource within the College, region and state to provide information on the many aspects of student services, special needs of students, and ways in which student success could be enhanced by changes in college, community, or state programs and policies;
  • Participate in problem solving of district-wide issues, as well as those specific to campuses and centers;
  • Represent the District on regional and state committees; participate in professional development opportunities; and model continuous learning and improvement;
  • Represent the District at national, regional and state activities related to student success programs including serving on ACCJC/WASC accreditation site visits;
  • Represent the District in appropriate city/chamber/regional committees or activities;
  • Serve on the Superintendent/President's Cabinet, College governance committees, and/or District negotiating teams, as requested by the Superintendent/President;
  • Assist in developing plans and specifications for all new buildings and/or remodeling projects in student success and support programs and assist with facilities planning for the District;
  • Assist in the development of proposals for negotiations with the classified and faculty bargaining units and ensure that the collective bargaining agreements, as they apply to faculty and staff in the student success and support programs, are implemented correctly;
  • Assist the Cuesta Foundation in relationship building and resource development;
  • Serve as Acting Superintendent/President in the absence of the Superintendent/President;
  • Communicate effectively orally and in writing;
  • Perform other job-related duties as assigned by the Superintendent/President.

Duties may require the ability to:

  • Apply well-developed leadership, management, supervision and organizational abilities;
  • Interpret and effectively apply laws, regulations, principles, methods and techniques in programs budget management, accreditation, student success, program development and evaluation;
  • Interpret and follow State and Federal regulations pursuant to budget and accounting, program development and review, student rights and due process, and personnel evaluation;
  • Perform technical and statistical work, including data analysis;
  • Direct, supervise, train, mentor and evaluate the performance of employees and develop teamwork within and outside of the cluster;
  • Evaluate the work of personnel and maintain effective working relationships;
  • Perform under pressure of deadlines, competing demands on time and resources, with existing resources;
  • Draft policy and contract language;
  • Develop and deliver speeches to the campus community, community groups, professional conferences, and state meetings;
  • Demonstrate good interviewing techniques;
  • Establish and maintain cooperative working relationships with those contacted in the performance of duties;
  • Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and of staff and students with physical and learning disabilities.

Essential functions of particular positions within classifications may vary because job duties may vary by work location.


  • Master's Degree in any discipline, preferably in a field related to student success and support programs, from an accredited college or university.


  • Doctorate


  • Minimum one year of formal training, internship, or leadership experience reasonably related to the administrative assignment;
  • Management experience overseeing student success and support programs, or related instructional programs, equivalent to the dean level;
  • Research, planning, organizational, and motivational skills;
  • Facilitation skills.


  • Community college management experience.

Knowledge of:

  • Accreditation Eligibility Requirements, Policies and Standards;
  • Principles and practices of administration;
  • Principles and practices of student success and support program functions;
  • State and Federal regulations and statutes related to area of responsibility including, but not limited to: California Education Code/Title V, State and Federal student aid, Student Support and Success, program review and California education budget accounting systems;
  • Techniques in counseling;
  • Board practices;
  • Communication techniques;
  • Labor contract issues;
  • Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
  • Correct usage of English, grammar, spelling, punctuation, and vocabulary;
  • District policies and procedures.

Physical ability to:

  • Read and comprehend printed matter and text and data on computer monitors;
  • Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
  • Sit or stand for extended periods of time;
  • Lift and/or carry 25 pounds;
  • Exert manual dexterity sufficient for keyboard and other office equipment operation.

Reporting to the Assistant Superintendent/Vice President of Student Success and Support Programs, College Centers is the Dean, Student Success and Support Programs; Associate Dean, Financial Aid and Records; Director, Outreach and Enrollment Services; Director, Disability Support Services; Director, Student Health Services; Associate Director, Financial Aid; Faculty Coordinator, Student Life and Leadership; Coordinator, Student Services Technology; Coordinator, Student Support Resolution; Coordinator, CalWORKs; Coordinator, EOPS-CARE; Supervisor, Foster and Kinship Care Education; and support staff.

License and Certificates:

  • Valid driver's license and eligible to obtain California driver's license upon hire.

Additional Information
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

  1. Cover letter;
  2. Resume;
  3. Reference List (see further instructions below);
  4. Unofficial transcripts;
  5. Diversity statement (see further instructions below).

Reference List Instructions: Your reference list must include five (5) professional references, their contact information, and their relationship to you.
Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community. In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

Below is the full salary schedule range for this position, steps A through E. Per our bargaining agreement, we can only place new employees at Steps A through C, which is the anticipated hiring range also listed below. For a full salary schedule, please see our website:

  • Salary Schedule Range: $168,328 – $204,206 per year.
  • Anticipated Hiring Range: $168,328 – $185,581 per year.

Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District (“Cuesta College”) is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address:

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit:

Interview Process Information
Selected applicants will be invited to attend an interview and presentation via Zoom on Tuesday, October 5, 2021 or Wednesday, October 6, 2021.

Second interviews and finalist forums will be held via Zoom on Thursday, October 7, 2021.

To be considered for this position please visit our web site and apply on line at the following link:

The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.