Southern Methodist University — Production / Project Manager (Creative Marketing & Production)

Job Summary:
The Production/Project Manager supports the planning and creative marketing for the University, in alignment with Development and External Affairs goals and SMU’s strategic plan.

This position is responsible for a variety of creative production tasks, including project estimates and work schedules. From POs to postage, this position will facilitate and improve efficiency between internal creative and planning departments, clients and vendors (printers, digital and video).

This position also quarterbacks specific marketing projects that contribute to SMU priorities and success metrics, and achieve project objectives, schedule and budget requirements. The position serves as the primary point of contact with stakeholders on other DEA teams or in SMU schools and units; understands stakeholders’ audiences, needs and objectives; and works with stakeholders to determine scope and timing necessary for success and for positive contribution to marketing goals.

Essential Functions:
Manage production communication for projects, all media. Print: facilitate partnerships with vendors regarding print formats, dummies, estimates, POs, requisitions, quantities, stock orders, postage, invoicing. Digital and Video responsibilities also included. Facilitate production-related communication throughout the life of the project. Ensure jobs are archived and billed, and samples filed.

Manage marketing projects effectively so they are completed within committed time, scope and budget. Consistently follow SMU’s project management process and standards, including maintaining accurate project records and developing project briefs. Serve as primary contact with project stakeholders and work with them to agree on scope and schedule that align with University’s priorities.

Understand stakeholder objectives, audiences and challenges; and communicate those clearly to Marketing and Communications colleagues. Work with Marketing and Communications team leads to identify the staff and external resources necessary to achieve project success.

Communicate with Marketing and Communications teammates, stakeholders and any external resources to keep everyone aware of project status, and lead discussions about how to adjust schedule if priorities shift. Proactively identify potential pitfalls and lead efforts to address them before they become problems.

Contribute to team efforts to define and continually improve project management processes. Champion the SMU brand, voice and tone, content pillars and visuals and encourage compliance.

Other duties as assigned.


Education and Experience:
Bachelor’s degree is required, preferably in Marketing, Creative or related field.

A minimum of three years of work experience is required.

Experience simultaneously managing multiple projects that have different stakeholders and collaboration with multiple team members is required. Experience serving as the primary point of contact for project stakeholders is also required.

Experience working on both digital and print projects required, and video preferred. Experience working for a creative agency or in-house marketing team with significant stakeholder interaction and creative production experience is desirable.

Knowledge, Skills and Abilities:
Candidate must demonstrate strong verbal and interpersonal communication skills, as well as the ability to establish and maintain effective working relationships with a wide range of constituencies in a diverse community. Must also demonstrate the ability to communicate effectively in writing. The ability to disseminate information into precise and effective communications is essential.

Candidate must possess strong organizational, planning and time-management skills with the ability to proactively manage multiple projects to ensure high-quality standards and all deadlines are met. Must also demonstrate a strong attention to detail, the ability to be flexible and adapt quickly to changing priorities.

Candidate must possess strong problem-solving skills with the ability to be resourceful, proactive and seek assistance as needed. The ability to work both independently and in a team-focused, collaborative environment is essential. Must also be a team player with a can-do attitude and have proven experience collaborating with many stakeholders.

Advanced knowledge and understanding of marketing principles strongly preferred while basic knowledge is required.

Candidate must have a strong working knowledge of Microsoft Office Suite, such as Word, Excel, Power Point and Outlook. Familiarity with project management and database software (such as Asana and FileMaker) preferred. Familiarity and experience with Adobe Creative Suite, and creative production (print, digital and video) processes desired.

Physical and Environmental Demands:

  • Carry/lift 25 lbs.
  • Handle objects (dexterity)
  • Carry/lift over 25-50 lbs.
  • Stand
  • Walk for long distances
  • Sit for long periods of time

Deadline to Apply:
August 31, 2021.

Priority consideration may be given to submissions received by August 23, 2021.

EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601,