Bryn Mawr College — Technical Support Specialist

Bryn Mawr College has an opening for a Technical Support Specialist.

Library & Information Technology Services (LITS) at Bryn Mawr College is looking for a Technical Support Specialist to join our Client Engagement and Planning (CEP) team.  The CEP team is a group of professionals that work at the intersection of technology and its users, providing access to a wide variety of essential tools and resources.  The Technical Support Specialist is a key role that would work with the team to provide direct support and technology consultations to the College community via hands-on, deskside help as well as phone, email, and remote support. In this role, you would also help with planning, implementing, and providing education for College software and systems. This combination of teaching, advice giving and consultation, and how-to guidance helps to empower Bryn Mawr community members to meet their academic, business, and institutional goals.

We hope that you’ll bring the following experience to the role:

  • Working in a customer-oriented computer support environment
  • Working in a diverse community
  • Interest in helping others use technology effectively

Bryn Mawr College is a private liberal arts institution located in the Philadelphia, Pennsylvania region.  The College serves a population of approximately 1,700 students at both the undergraduate and graduate levels.  It has a long tradition of educational excellence and offers a dynamic and challenging work environment.  The campus is easily reached by public transportation as well as most major highways.  The College offers competitive salaries and excellent benefits.  Bryn Mawr College is an equal opportunity employer that believes that diversity strengthens our community; all qualified candidates are encouraged to apply.  

To express your interest in this role, please submit a letter of interest, resume and contact information for three professional references through Interfolio:

Review of applications will begin immediately.