UConn Recreation — Manager, Operations & Facilities

Under the general supervision of the Associate Director of Operations and Facilities, the Manager of Operations & Facilities, is responsible for the daily administrative and operational support of the Student Recreation Center and satellite recreational facilities. This position implements a wide variety of day-to-day responsibilities designed to ensure operational performance and provide quality service to members of the Student Recreation Center. Weekend and evening work is required.

The Division of Student Affairs is committed to diversity, equity and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments. The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.

Personnel Management

  1. Provide supervisory support to student employees in the performance of their daily responsibilities
  2. Promote and maintain high-quality performance standards for facility operations student personnel
  3. Implement ongoing student employee training and development programs
  4. Evaluate student employee performance, providing written evaluations on an annual basis
  5. Maintain employee scheduling, monitor for accuracy, and provide payroll verification
  6. Work in collaboration with Recreation Human Resources to hire new student personnel

Facility Management

  1. Serve as Recreation Center Manager on Duty ensuring facility policy, maintenance, safety, and customer service needs are met
  2. Provide logistical support for programmatic units with the delivery of member services
  3. Drive department vehicles in support of satellite operations including implementation and supervision of scheduled special events
  4. Coordinate facility and equipment maintenance with internal and external constituents
  5. Implement risk management policy and procedure for all facility activities
  6. Provide timely and accurate incident, accident, risk management, financial, and maintenance reporting
  7. Maintain accurate and accessible records related to all facility operations
  8. Maintain accurate inventory of all facilities equipment and operational resources
  9. Provide direct support of events hosted by UConn Recreation
  10. Develop and expand professional knowledge of facility and maintenance operations in order to ensure quality and meet the needs of students, faculty, and staff

Planning & Assessment

  1. Provide timely and accurate reporting of recreation facility participant usage data
  2. Recommend operational and programmatic changes based on continuing need assessment
  3. Assist in the development of annual operating budget

Additional Duties

  1. Provide leadership for assigned departmental programs and events
  2. Instruct CPR/First Aid/AED classes for student employees and the UConn Community
  3. Serve on department or university assigned committees
  4. Additional duties as requested by supervisor or departmental leadership


  • Bachelor’s degree in a related field
  • Two (2) to three (3) years of related experience
  • Demonstrated organizational skills necessary to independently manage multiple projects
  • Demonstrated strong interpersonal skills necessary for effective work relationships
  • Demonstrated ability to effectively communicate information
  • Demonstrated understanding of, stated commitment to and/or experience working with diverse populations
  • Current Adult CPR/AED Certification
  • Valid driver’s license and ability to acquire Connecticut Passenger “A” endorsement or equivalent


  • Master’s degree in a related field
  • Documented professional experience in facility and operations management
  • Direct experience working in student or customer service
  • Demonstrated experience facilitating employee development and training
  • Demonstrated experience integrating principles of diversity and inclusion into all aspects of competitive sports management
  • Proficient with software applications related to department operations (e.g. Fusion, Connect2Concepts, Sub-it-Up)
  • First-Aid/CPR/AED Instructor Certification

This is a full-time, 12-month, UCPEA position with outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/benefits-beyond-pay/. For additional information about the University visit: http://www.uconn.edu/

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #494313 to upload a resume, cover letter, and contact information for three (3) professional references.
Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on July 16, 2021.
All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.