Western Washington University — Director of Multicultural Student Services

Enrollment and Student Services connects an energetic and diverse campus community. It is ESS’s mission to enroll, engage, and support students to promote healthy development of the whole self and our communities. Through a team of dynamic departments it is our goal to: 

  • Increase access and persistence to graduation for all students. 
  • Actively pursue justice and equity in our policies, practice and impacts. 
  • Provide broad co-curricular programs and services to support student development. 
  • Cultivate partnerships to foster strong community and promote holistic wellness. 

Enrollment and Student Services supports Western’s mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. 

As the Director of Multicultural Student Services leads initiatives and programs supporting ESS and WWU’s strategic goals in equity, excellence, and inclusion for our students. You will develop and lead co-curricular programs supporting holistic student development, including programming which centers racial and ethnic identities, experiences, and histories, intercultural communication, dialogue, and conflict resolution, inclusive celebrations, and transformational learning. In this position, you will develop responsive and inclusive structures and services to support the development of students of many salient identities, including (but not limited to) racial, ethnic, and gender identities, sexual orientations, abilities and disabilities. As the Director, you will collaborate with many partners across campus to expand Western’s capacity to support and serve students effectively, and to increase access and persistence to graduation. 


  • Master’s degree in a discipline such as, but not limited to, Higher Education Administration, Sociology, Cultural Studies, Area Studies, Gender and Sexuality Studies, Human Services/Social Work, Political Science, Equity and Diversity in Law, Policy Studies, or related field 
  • Minimum of 5 years progressively responsible experience working in higher education or a related field 
  • Demonstrated ability to plan, design and implement programs, curricular and co-curricular activities, seminars, trainings, and events 
  • Demonstrated effectiveness in working with students of color, including leadership in promoting equity and inclusion, and working effectively with diverse populations across many salient identities 
  • Demonstrated knowledge of current literature and theory of student development, creating inclusive environments, and anti-oppression work. 
  • Demonstrated experience working with equity and social justice issues facing historically and currently marginalized communities, including examining the differential impacts of intersectional identity 
  • Demonstrated interpersonal and communication skills, including the ability to work effectively with broad and diverse groups of faculty, staff, students, and community members 
  • Demonstrated experience in conflict resolution, intercultural communication, and group dynamics 
  • Demonstrated ability to work independently and make decisions that align with organizational mission and goals 
  • Demonstrated experience working in a high-energy, sometimes stressful environment, with many competing priorities and deadlines 
  • Demonstrated fiscal management skills, including experience monitoring budgets 
  • Proficiency with Microsoft Office Suite


  • Professional experience in a college or university Multicultural Student Services office or program 
  • Professional experience with higher education policies and procedures, structures, and systems 
  • Proficiency using social media platforms for outreach, research and/or communication

$82,800 – $96,600 commensurate experience with an excellent benefits package.


Excellent Benefits!
One of the most commonly cited reasons for working at Western is our incredible benefits package. We have multiple medical plans available to choose from with monthly premiums ranging from $25 to $189 for your own coverage; in addition, you have the option to elect coverage for your family. Western provides dental, basic life insurance ($35,000), and basic long-term disability insurance all at no monthly cost to you. 

Take advantage of the Tuition Waiver! After meeting the requirements, you are eligible for a tuition waiver of up to 8 credits during the academic year and 4 credits during summer quarter. 

Live Healthy!
We have wellness classes right here on campus (when we’re able to of course!). Whole Body Fitness, lunchtime basketball, resources for nutrition and more! The Wade King Recreation Center is a state-of- the-art fitness facility with unparalleled accessibility and competitive rates. Swimming, climbing wall, and more are all within close proximity to your workspace. 

Click here to learn more about the perks that will be available to you as a Western employee. 

Click here to apply now. 

Application review begins May 10, 2021; position is open until filled. 

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); eoo@wwu.edu  

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay). 

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires. 

Contact Human Resources if you have any questions about this job opportunity or if you have questions about working at Western. 

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