Utica College — TRIO SSS Retention Academic Support Coordinator

Utica College, a small comprehensive college in Upstate New York, is seeking applications for a 10-month TRIO SSS Retention Academic Support Coordinator. The incumbent is primarily responsible for design and implementation of a successful SSS tutoring program, training peers’ tutors, scheduling participants for tutoring, maintaining our on-line student tutoring services / hours database, providing comprehensive and culturally competent academic support services designed to promote academic success, career readiness and degree completion; providing intensive 1:1/small group retention advisement and coaching; develop and operationalize student academic success plan(s); document outcomes of the students’ academic plans and administer students assessments.

TRIO Student Support Services (SSS) is a federally funded grant program dedicated to helping 140 students each year. The grant serves low-income, first-generation students, and individuals with disabilities according to ratios and guidelines set by the federal government. The program provides opportunities for academic development, assists students with basic college requirements, and serves to motivate students toward the successful completion of their postsecondary education. The goal of TRIO SSS is to increase the college retention and graduation rates of its participants, facilitate their transfer from two-year to four-year colleges and foster an institutional climate supportive of their successes.

In deciding whether to apply for a position at Utica College, candidates are strongly encouraged to consider the UC mission and culture to help determine their potential success at http://www.utica.edu/instadvance/marketingcomm/about/. Our Mission and Values Statement includes a commitment to fostering diversity in background, perspective, and experience within an environment that is dedicated to the freedom of expression and the open sharing of ideas. At UC, diversity means that we are a community that represents a range of human experience and makes conscious choices to appreciate, respect, and learn from each other. Utica College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society.

Primary responsibilities include:

  • Provide academic support to assist students in successfully reaching graduation by coordinating all aspects of the academic progress of participants tutoring services by analyzing data and progress.
  • Coordinate peer tutoring services and supplemental instructional support workshops to assist students with the expansion of critical thinking and comprehension skills.
  • Assist students with their development of study skills and learning styles.
  • Maintain accurate records for tutoring services and for payroll purposes.
  • Serve a caseload of TRIO SSS participants. Meeting regularly with and advising individual students in the TRIO SSS program.
  • Assist in the development and implementation of new program initiatives that support student retention efforts.
  • Monitoring the academic success of students in the TRIO SSS program.
  • Supervising the work of TRIO student peer tutors.
  • Collaborating with UC faculty TRIO mentors and staff to develop strategies and action. programs to assist TRIO SSS students with academic, financial, and/or social difficulties.
  • Assist in developing academic programs for TRIO SSS students.
  • Supporting the Director of the Office of TRIO SSS as needed.
  • Helping to recruit and support alumni as TRIO mentors.
  • Attending programs and trips and events planned for TRIO students.
  • Supporting students in applying to graduate and professional degree programs.


  • Bachelor’s degree required.
  • Two years’ experience required in higher education in one of the following areas preferred: Academic advising; academic coaching, counseling, academic support and/or tutoring services, career services or student affairs.
  • Knowledge of financial aid procedures preferred.
  • Evidence of two years’ experience working with low-income, first-generation, or disabled students preferred.
  • Prior experience with TRIO programs preferred.

Utica College:
Founded in 1946, Utica College is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The College enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000 graduate students.

A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.

Application Information:
To apply, submit a cover letter, resume, and a diversity statement. All positions at Utica College support the College’s mission and values in part by being active members of an inclusive environment. Please describe in your diversity statement how you would see yourself incorporating this into this role.

In line with the College’s Affirmative Action Policy, there is no requirement or expectation that a candidate disclose their identity or membership in any protected class or group, either in the diversity statement or in other application documents submitted to the search committee. For additional information on what to provide in your diversity statement please reference the diversity statement guide at the following link: https://www.utica.edu/hr/media/Diversity_Statement_Guide.pdf

All application materials must be submitted online at the following link: https://uc.peopleadmin.com/postings/3091

Active consideration of candidates will begin immediately and continue until the position is filled. References will be checked for candidates invited to campus.

Utica College is an affirmative action, equal opportunity employer. We encourage applications from under-represented groups as well as individuals who have experience with diverse populations.