Coastal Carolina University — Housing Services Coordinator

University Housing at Coastal Carolina University (CCU) seeks dynamic individuals to apply for the position of Housing Services Coordinator. The Housing Services Coordinator is a live-in position reporting to the Assistant Director of Housing Services and serves as a member of the Resident Success unit, which fosters a student-centered environment that fulfills the goals and mission of University Housing with a focus on resident care, safety, and success. The Housing Services Coordinator will serve approximately 4,700 on-campus residents by coordinating and administering University Housing desk operations, managing desk staff, and establishing and promoting a culture of service excellence. 

Duties of the Housing Services Coordinator include, but are not limited to: develop and implement desk operations; recruit, train, supervise, and evaluate 125-150 undergraduate and graduate student staff; oversee information system and residential access control protocols; respond to crisis and emergencies and serve in an on-call rotation; manage logistics of camp and conference business; and model, promote, and ensure exceptional customer service delivery. Able to work evenings and weekends during peak times of the year and able to respond to on-campus crisis and emergencies. Physically able to walk through communities, including up/down stairs in communities without elevators. Position oversees Paraprofessional Student Desk Assistants (100+), Paraprofessional Student Desk Managers (7 – 9), and Paraprofessional Student Conference Assistants (20+). 

Qualifications: A master’s degree and experience in student services programs are required. Experience working with college students in a university or college student housing setting, prior experience managing customer service desks, and camps and conferences are preferred. 

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply. 

Interested applicants must submit cover letter, resume, and contact information for three professional references online at: or online in the Office of Human Resources and Equal Opportunity at Coastal Carolina University, Mondays through Fridays between the hours of 8:00 a.m. and 5:00 p.m. Deadline to apply: March 31, 2021. 

Coastal Carolina University is an EO/AA employer. 

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 47 states and 61 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education. 

Student Services Program Coordinator II (CB70/149707), full-time position with benefits. SC State Pay Band: 05. Compensation includes a highly competitive salary and benefits package. Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university.