Mount Mercy University — Assistant Director, Residence Life

Mount Mercy University is a Catholic, coeducational University founded by the Sisters of Mercy in 1928 enrolling approximately 1,700 students. The University offers a variety of liberal arts, professional, accelerated and graduate degree programs on a picturesque campus overlooking the city.

Mount Mercy University is seeking candidates to fill the Assistant Director of Residence Life role on campus. This position reports to the Vice President for Student Success in collaboration with our Residence Life team and is a full-time live-on role. 

The Assistant Director reports to the VP/Dean of Students. The Assistant Director is responsible for the day-to-day management of the residence halls and University owned student houses with an overall capacity of approximately 580. Additionally, the Assistant Director is to support and develop the student residence life staff members employed by Residence Life in the residence halls, and through their supervision to develop a vibrant residential community that contributes to our students’ academic success and student engagement. General areas of responsibility include community development, program development, supervision of Resident Assistants, management of roommate conflicts, adjudication of conduct violations, record keeping, data tracking, analysis, and projection, participation in an on-call rotation, and emergency response. This position is required to live on campus full-time. 

The Assistant Director of Residence Life will be the lead conduct professional on campus to support students in understanding and adhering to our community standards in partnership with the Residence Life team and student Residential Assistants.  The ideal candidate should possess a familiarity with the conduct process on a college campus along with developmental and physical needs of young adults in the process of mentoring them as they progress to achieve their educational goals in a residential setting.  Preference will be given to candidates that have experience as it relates to restorative justice and have demonstrated experience in residence life at a private liberal arts university. 

We are looking to hire with the purposes of diversifying our Student Services team to meet the changing demographics of our student population.  The right team member will promote and represent the Student Services area and Mount Mercy University in a professional manner at all times as they partner with both on and off campus community members.  They will be asked to mentor students from a diverse background and support the strong tradition of our vibrant learning and living committee while contributing to the Catholic heritage as well as Sisters of Mercy tradition of educating the whole person. This position requires an individual to be proactive and take the lead on initiatives in collaboration with both the Student Services team and greater Mount Mercy University community.


  • Successful experience in supporting residential student populations.
  • Demonstrated experience and credentials to effectively manage the student conduct process.
  • Proven experience providing programming and education to address well-being within a residential community environment. 
  • High level of initiative, planning, communication, and organizational skills including demonstrated abilities to properly mentor and educate a residential student population.
  • Extensive experience using positive personal relationship and community building skills to motivate exceptional performance with student leaders and community members.
  • Ability to communicate clearly and lead programs. 


  1. A Bachelor’s degree from an accredited institution is required.
  2. Preference will be given to those with a Master’s degree in a related field. 


  1. 1-3 years of relevant experience working in higher education at a college or university. 


  1. A valid driver’s license is required.

The successful candidate must also demonstrate a willingness to support Mount Mercy’s mission as a Catholic university providing student-focused education in the spirit of the Sisters of Mercy. Mount Mercy University welcomes those of different faiths and is committed to excellence in education and community service.

Please submit a cover letter, resume, and contact information for three professional references.  Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to: with the subject line “Assistant Director – Residence Life”.  Paper application materials will not be accepted.  Position will be open until filled.  Application review will begin immediately.

Mount Mercy University is an equal opportunity employer and smoke-free campus.