Bethune-Cookman University — Student Success Coach

DEPARTMENT: New Student Services & Retention
STATUS: Full-Time
FLSA Status: Exempt 

POSITION SUMMARY: The Success Coach helps students develop skills, behaviors and habits that contribute to success in college. These includes academic and career goal setting, learning strategies, time management and organization, self-regulation and self-efficacy. Provides academic advising to undergraduate students and builds relationships that support their academic and career plans. This position is responsible for working one-on-one with students to help students develop effective learning strategies and to become self-guided learners. The Student Success Coach will help students improve academically by identifying strengths and weaknesses and create a structured and collaborative approach to support academic progress.

 Essential Responsibilities

  • Develops and maintains working relationships with counselors and administrators to promote program.
  • Uses the Developmental Intrusive Academic Advising model to build relationships with new and current students to support student success and retention.
  • Coordinates and integrates initiatives that promote and enhance student services and activities
  • Creates academic plans for students and communicate with them on a regular basis
  • Provides assistance to students for academic and career advising, as well as assistance with students continuing on academic warning, probation or dismissal
  • Aids students in the understanding of graduation requirements, academic policies and procedures, and assist students with unofficial degree audits.
  • Refers students to other services on campus and off-campus such as academic advising, counseling and career services, tutoring and other resources to support the students’ personal needs
  • Serve as a student advocate and mentor, acting as a liaison among students, faculty, college departments, and community resources
  • Assist with Summer Bridge and new student orientations as needed
  • To serve as an instructor of Freshman Seminar I and II, Sophomore Seminar and Student Life Skills courses
  • Practices excellence in teaching and instruction
  • Provide students with skills and strategies that will promote self-guided learning.
  • Works with students to develop and strengthen time-management and organizational skills.
  • Motivates students to take ownership of their own academic success.
  • Documents and monitors student academic progress.
  • Assists students with developing critical thinking skills that promotes good decision making.
  • Plans and Facilitates Student Success Workshops
  • Provides specialized academic coaching sessions
  • Assists students with focusing on individual goals and identify steps to reaching goals.
  • Assists students with identifying obstacles that may interfere with their academic success.
  • Performs other duties as assigned
  • Will require some evening and weekend hours

Knowledge, Skills and Abilities:

  • Knowledge and understanding of organization, goals and objectives, and policies and procedures
  • Knowledge and proficiency in computers, especially Microsoft office applications
  • Strong knowledge of student support programs and ability to make referrals
  • Possess strong oral and written communication skills
  • Ability to meet deadlines and attention to detail
  • Experience in teaching college level students

Minimum Qualifications:

  • Master’s degree in Higher Education, Counseling, Clinical Psychology, Social Work, or a directly related field
  • At least 3 years of experience in academic advising or closely related field.
  • Demonstrate knowledge of proactive academic advising
  • Demonstrate general understanding of students’ affective domain and knowledge of resources to assist students’ needs.

Apply directly by clicking the link below:

EEO Statement:
Bethune-Cookman University, in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire.