University of Illinois at Urbana-Champaign — Assistant Dean of Students – Office of the Dean of Students

Nature of the Position:

The Assistant Dean is a full-time academic professional in the Student Assistance Center within the Office of the Dean of Students, part of the Division of Student Affairs. Reporting to the Associate Dean of Students responsible for oversight of the Student Assistance Center, the Assistant Dean supports the academic and social development—as well as retention of—University of Illinois students. The Assistant Dean provides assistance to students (and families), faculty, and staff seeking information, guidance, and support about a range of student-related academic, health, behavioral, and personal issues via walk-ins, phone, and e-mail communication. The Assistant Dean serves as a liaison to colleges within the university and to various campus offices for the purpose of maintaining current information about resources as well as processes and procedures relevant to the most prominent/common needs of University of Illinois students. The Assistant Dean participates in outreach activities to help students acquire knowledge and skills which will enhance their ability to function effectively in the university community. The Assistant Dean also has a specialty focus within the Student Assistance Center. For the current search, the designated specialty area of focus is: behavioral intervention and threat assessment.

Duties and Responsibilities:

  1. Provide assistance to students (families), faculty, and staff who seek guidance around a range of student-related academic, health, behavioral, and personal issues from the Student Assistance Center.
  2. Develop and maintain an accurate working knowledge of campus resources, policies, and procedures which are most relevant to the needs of Illinois students, and clearly articulate these to constituents.
  3. Assist and advocate for students experiencing crises. This includes working with students directly as well as consulting with faculty and staff to assist them in managing student crises.
  4. Serve as a liaison and consultant to colleges and other campus offices to include providing support, consultation, training and outreach; and, receive feedback about processes and procedures.
  5. Serve in an on-call Emergency Dean rotation for one week at a time. The Emergency Dean handles most calls by phone but will occasionally be called out to the site of an emergency.
  6. Actively contribute to the development of policies, practices, and procedures that are brought forward for consideration.
  7. Participate in student outreach to help students acquire knowledge and skills which will enhance their ability to function effectively in the university community.
  8. Serve as team lead for a designated specialty area, which includes designing, coordinating, and implementing programs/activities/protocols/policies within that area that furthers the mission of the Student Assistance Center.
  9. Serve on Division of Student Affairs/university committees and other university-related events as needed. This may include some after-hours activities.
  10. Other duties as assigned to further the mission of the unit.

Required Skills:

  • Aptitude for creating and fostering positive, constructive work team environments.
  • High levels of professionalism and emotional maturity.
  • Strong communications skills and the ability to communicate directly, clearly, and honestly.
  • Strong analytical skills including the ability to gather, sort, and convey the most essential and relevant information regarding emerging situations.
  • Attention to detail, especially in documenting case notes.
  • Ability to articulate thoughts/ideas clearly and concisely in both oral and written form.
  • Sound judgment and decision-making skills.
  • Clear understanding of and ability to work within organizational roles and structure.
  • Capacity to work with a minimum of direct supervision balanced by the ability to recognize when consultation and/or notification of a supervisor is appropriate.
  • Demonstrated ability and willingness to assume responsibility for complex situations and to respond with flexibility.
  • High level understanding of working with confidential and sensitive student information and issues.
  • Capable of instilling confidence in students (families) and colleagues about one’s grasp of policy and procedures as well as the ability to manage complex situations.
  • Ability to establish and maintain effective, cooperative/collaborative working relationships with a diverse community of students (families), faculty, and staff.
  • Ability to sustain high levels of engagement and commitment in doing work that focuses on a particular range of student-related issues.
  • Ability to work collaboratively with multiple campus and community organizations.
  • Ability to develop and implement training curriculum for a variety of stakeholders.
  • An understanding of legal and policy issues impacting higher education.

Preferred Skills

  • Experience serving in an on-call emergency response team rotation is preferred.
  • Certified Threat Manager (CTM).
  • 1-2 years of experience conducting threat assessments and developing management strategies in a team-based environment.


  • Master’s degree in counseling, higher education, student personnel, or related field is required.
  • Candidates must have at least three- to five-years of professional full-time work experience in student affairs.
  • Candidates must have demonstrated proficiency in assisting students in crisis and/or who need high levels of support.
  • Demonstrated experience providing case management services in a higher education setting.
  • Knowledge and understanding of threat assessment and intervention techniques.
  • At least 1-2 years of experience serving on a multidisciplinary team charged with supporting students in distress, behavioral intervention, or threat assessment.
  • Experience working with database systems such as Maxient or Symplicity’s Advocate.

Appointment Type – Regular twelve-month, 100% academic professional appointment.

Salary – Commensurate with experience.

Start Date – As soon as possible after closing.

Application Procedures

In order to ensure full consideration, applications must be received by February 9, 2020. Applicants may be interviewed before the closing date; however, no hiring decision will be made until after that date. Please complete a candidate profile at and upload your cover letter, resume, and contact information for three references.

Contact: Rhonda Kirts
Office of the Dean of Students

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

As a qualifying federal contractor, the University of Illinois System University of Illinois System to verify employment eligibility.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit To learn more about the University’s commitment to diversity, please visit