Nevada State College — Library Specialist

Library Specialist

Nevada State College (NSC) appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

  • The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
  • Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
  • Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or nhr@nsc.edu.

Job Description

Nevada State College (NSC) invites applications for the position of Library Specialist. The Library Specialist will manage the Marydean Martin Library service desk, library student employees, and circulating technology. The ideal candidate will be able to promote and maintain a very high customer service standard that promotes a welcoming environment for all NSC students, faculty, and staff.

About the Marydean Martin Library:

As the first entirely digital library in the state of Nevada, the Marydean Martin Library focuses its effort on improving outcomes for the College's largely first-generation, diverse, and underrepresented student population. This is achieved in a highly collaborative project-based work environment that aims for demonstrable improvements. We strongly recommend applying for this position if you are excited by the prospect of:

  • A culture of assessment that encourages experimentation and drives improvement
  • An energetic project-based work environment that is both reflective and results-oriented
  • Meaningful collaboration with colleagues within and outside the Library
  • A supportive work environment with the leading academic unit scores in two recent climate surveys of campus employees

About Nevada State College:

Founded in 2002, NSC is a four-year public college located on a developing 512-acre campus in the foothills of Henderson, Nevada (adjacent to Las Vegas). Our faculty and staff members enjoy the rare opportunity to mold the college as it continues to grow into a cornerstone of higher education in Southern Nevada. NSC emphasizes high-quality instruction, exemplary student support, evidence-based practices, and innovation as a means to more efficient, effective outcomes in all departments across campus.

NSC, a Hispanic Serving Institution (HSI), serves over 5,000 students who are highly diverse and largely underserved—a majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students. We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our young institution.

Diversity and Inclusion Statement:

At Nevada State College, we celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the college and progress its mission, the college dedicates itself to intentional and ongoing reflection to meeting the evolving needs of NSC, the surrounding communities, and the State of Nevada.

The ideal candidate will share the College's commitment to educating its racially and socioeconomically diverse student population. As of Fall 2019, we currently enroll approximately 5,500 students in which 36% are Hispanic, 13% are Asian/Pacific Islander, 8% are Black/African American, 25% are White, and 14% are multiracial. Nevada State College is a Hispanic-serving institution. The successful candidate will join a department dedicated to the use of curriculum that's culturally responsive to the students it serves.

Throughout your application materials, we encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education. For example, your efforts might include contributions in the areas of teaching, mentoring, advising, research, and/or institutional service.

Core Responsibilities:

Service desk management (45%)

  • Creates and documents workflows and protocol for daily operations based on process improvement best practices and philosophies
  • Manages all front desk services including the implementation of Library policies and procedures in relation to customer service
  • Creates and maintains efficient facility spaces; oversees the maintenance of the facility and equipment including circulating technology
  • Manages department projects efficiently with responsibility for timely and accurate completion
  • Manages the fines, billing, and replacement process for late and/or lost items
  • Serves as the Library's ExLibris Alma circulation expert; providing support and troubleshooting for NSC students, staff, and faculty

Student employee recruitment, training, and supervision (30%)

  • Directly manages the Library's student wage budget
  • Directly manages approximately ten student assistant employees
  • Maintains fair and effective hiring practices to recruit excellent candidates for student assistant positions
  • Creates and maintains a structured training program, policies, and work performance standards for student employees
  • Maintains a staffing schedule to ensure adequate coverage of the library service desk
  • Prioritizes and delegates projects to student assistants as needed
  • Maintains accountability of student assistants by monitoring work quality, timeliness, and customer service

Manages technology services and device lending (20%)

  • Establishes procedures that effectively communicate and support library technology circulation policies
  • Ensures that the technology device fleet is kept in good working order through regular maintenance, collaboration with the IT department, and the establishment of procedures that promote the good maintenance of the devices
  • Implements, maintains, and markets innovative technology services
  • Catalogs and inventories all circulating technology

Professional development and training (5%)

  • Engages in professional development opportunities
  • Actively participates in professional training opportunities, departmental meetings, functions and events
  • Keep knowledge and skills current in assigned and backup responsibilities

Minimum Qualifications:

  • Bachelor's degree from an accredited institution
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Ability to build relationships with administrators, faculty, staff, and students
  • Creativity in problem-solving and enthusiasm for self-directed projects
  • Enthusiasm for collaborating with campus stakeholders
  • Ability to work comfortably with ambiguity, to progress multiple priorities/projects simultaneously, and flexibility to accommodate shifting priorities
  • Ability to work both independently and collaboratively in a team-based environment

Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position.

Preferred Qualifications:

  • Significant experience managing or supervising employees
  • Familiarity with maintaining technology
  • Experience in higher education
  • Experience with ExLibris Alma circulation system

Salary & Benefits

Budgeted salary range for this position is $45,142. Nevada State College offers excellent benefits, including 15.25% retirement match, 24 annual leave days, beginning balance of 30 sick leave days, 11 paid holidays, educational benefits, and the choice of two health insurance plans that can be supplemented with flexible spending accounts or health savings accounts.

This Posting is Open Until Filled

Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. The anticipated review date for applications will begin on or around December 10, 2019. Recruitment will close without notice when a hiring decision has been made.

Special Instructions for Internal NSHE Applicants

NSC employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSC, CSN, TMCC, WNC, GBC, or DRI) MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSC and other NSHE Institutions. Once you log into Workday, type “Find Jobs” in the search box which will navigate to the internal job posting site.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Please upload the following documents:

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and Nevada State College;
  • Names and contact information of three references (you will be notified before references are contacted).

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Nevada State College does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.

Nevada State College

To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/NSC-external/job/NSC—Henderson/Library-Specialist_R0119200

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APPLY NOW: https://apptrkr.com/1741672

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