University of Massachusetts Amherst — Senior Director and Deputy Chief Human Resources Officer

The University of Massachusetts Amherst (UMass) is a public research and land-grant university in Amherst, Massachusetts and the flagship of the University of Massachusetts system. With over 6,300 faculty and staff and more than 30,000 students, UMass Amherst is the largest public university in New England and is ranked among the top 30 public universities in the nation. The campus, located on nearly 1,450 acres in the scenic Pioneer Valley in Western Massachusetts, provides a rich cultural environment in a suburban setting yet close to major urban centers. In addition, the University is part of the Five Colleges Consortium (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

The senior director and deputy chief human resources officer provides expert advice and direction on matters of organizational design, employee relations, and other personnel matters for a diverse and dynamic campus community. The successful candidate will provide leadership and oversight to the Labor & Employee Relations, Workplace Learning and Development, and Partnership for Worker Education units, championing initiatives and efforts within these units and representing these areas campus wide. The University currently works with 11 collective bargaining units representing over 90% of University employees. The senior director will build excellent, collaborative departmental teams focused on creating synergy and workplace innovation; will lead strategic planning efforts for the Human Resources division in collaboration with the leadership team; and will partner with campus constituencies to advance Human Resources as an effective, strategic resource on campus.

The senior director will design and execute project plans which emphasize consensus building and effective implementation strategies across all of the campus’ decentralized Human Resources offices. In support of the University’s mission, the senior director will champion a metrics framework for Human Resources–leading efforts to identify and create a comprehensive metrics dashboard focused on improving organizational performance and providing stronger customer service and direction to the multiple Human Resources units located in the schools, colleges, and divisions that comprise this flagship campus. The senior director partners with the vice chancellor of human resources and senior campus leadership on campus initiatives which impact the University workforce, assisting on employee matters involving a high level of sensitivity, confidentiality, and/or complexity. The senior director has 5 direct reports, 18 professional and administrative support staff within their portfolio, and will assist in managing the divisional budget of approximately $4 million. Reporting to the vice chancellor and chief human resources officer and serving as a member of the human resources senior leadership team, the senior director leads the department in the absence of the vice chancellor.

The successful candidate must have an earned bachelor’s degree and a demonstrated record of progressive and substantive responsibilities and management of human resource functions—including experience supervising and managing a team of human resource professionals preferably in an organization with union employees. A master’s degree or juris doctor, progressive human resource experience with at least two years in an executive role in higher education or similarly complex non-profit, HRCI or SHRM certification, and experience with labor relations are preferred. The successful candidate will be a data driven leader, with experience creating systems to monitor key performance indicators, and will have led change processes in a complex, decentralized environment. A strategic thinker and planner with the expertise, energy, and interpersonal skills to build and cultivate influential and credible relationships across the organization and lead programs to new levels of excellence will be needed for this inaugural position. The successful candidate must be knowledgeable of evolving employment and employee relations trends; possess strategic change management skills coupled with strong staff, organizational development, and budget management abilities; demonstrate strong supervisory and team-building capabilities; and possess a goal-oriented, data-driven approach to generating measurable outcomes and assessments of services.

Review of applications will begin October 1, 2019 and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Anne-Marie Kenney at or Ellen Heffernan at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the UMass Amherst website at 

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.