University of Oregon — Director of Student Success Analytics

Job no: 524229
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Student Life/Services
Department: Division of Undergraduate Education and Student Success and Institutional Research
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with experience
Compensation Band: OS-OA11-Fiscal Year 2018-2019
FTE: 1.0

Application Review Begins
July 29, 2019; position open until filled

Special Instructions to Applicants
Along with your online application, please upload:

  1. A cover letter that clearly addresses how your skills and experience meet the qualification and competencies of the position.
  2. Resume or C.V. with dates of employment and names of employers.
  3. An answer to the following question in under 750 words: “We act for equity” is one of the core values in UESS. What does this value mean to you and how would you apply to your work?

Department Summary
The Office of Institutional Research provides management information and analytical support to the University’s decision makers, enhancing strategic planning and policy-making processes. We serve as the chief information clearinghouse for the University and conduct research on student, faculty, and staff to promote ongoing institutional self-assessment. Institutional Research also fulfills the University’s compliance reporting requirements at both the federal and state levels.

The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.

Position Summary
The director of student success analytics provides leadership in the application of analytics to foster student success—one of the institution’s primary strategic initiatives and an emerging field—at the University of Oregon for the Division of Undergraduate Education and Student Success and the Office of Institutional Research. The director will be primarily responsible for building a model for predictive student success analytics and will be the campus expert on student success data analytics. The director will work closely with student support personnel to operationalize the strategic interventions indicated by the predictive model. 

The director will lead the student success data strategy and implementation for the University by synthesizing and leveraging large quantities of University and other data to identify patterns, gain insight into operations, and ultimately enhance capabilities for achieving institutional goals, including student success and other strategic priorities. The director will work across campus, collaborating with Student Life, Student Services and Enrollment Management, and Information Services, among others, to source data and develop new data sources to ensure a robust and multidimensional model. 

The director will be responsible for developing and employing methods for analyzing the effectiveness of student success interventions. The director will work closely with the UO advising community to improve programming and develop strategies that are borne from data. 

The director employs advanced statistical techniques, including data mining and machine learning, on major projects identified by the VP UESS and the director of institutional research to meet university priorities. The position requires the ability to work independently, take initiative, and think strategically. They must be able to effectively manipulate complex data systems, communicate findings and trends to decision-makers, and provide methodological and analytical leadership. 

The director of student success analytics reports to the director of institutional research and serves as a vital member of the Undergraduate Education and Student Success Leadership Team.

Minimum Requirements

  • Master’s degree with documented course work in research methods and statistical analysis. 
  • Five years’ experience using data and statistical analysis to support student success efforts in a university environment (or a comparable situation)
  • Two years’ experience working with large relational database systems and performing complex data extractions.

Professional Competencies

  • Demonstrated computer skills including knowledge and familiarity with spreadsheets, programming languages, relational databases, and SQL.
  • Demonstrated knowledge and familiarity with a statistical package like SAS or SPSS.
  • Demonstrated ability to work collegially and collaboratively with faculty, staff and students from diverse backgrounds.
  • Strong written and oral communication skills.
  • Strong, demonstrated knowledge of statistics.
  • Demonstrated high-level of organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail oriented and time sensitive environment.
  • Diligently attends to details and pursues quality in accomplishing tasks.
  • Demonstrated ability to anticipate next steps and execute independently 
  • Recognizes situations that warrant initiative and moves forward; resolving issues, problems, or situations
  • Demonstrated proficiency with MS Office Suite (or similar).
  • Ability to lead project teams and to work cooperatively as a team member.
  • Ability to work with sensitive information, often of a confidential nature, directly related to academic processes and environment, e.g. FERPA-protected data.

Preferred Qualifications

  • Doctoral degree from an accredited institution in statistics, social science research methods, or related disciplines.
  • Seven years’ experience using data and statistical analysis to support student success efforts in a university environment (or similar experience)
  • Experience in higher education, preferably at a tier-1 research university

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at