Carnegie Mellon University — Facility Coordinator, Housing Services

Carnegie Mellon is a global research university with more than 13,285 students, 98,000 alumni, and 5,000 faculty and staff. Recognized for its world-class arts and technology programs, teamwork across disciplines, and creative leadership of education in the fields of Business Administration, Computer Science, Engineering, Fine Arts, Humanities and Social Sciences, Public Policy & Information Systems, and Science, Carnegie Mellon is consistently ranked among the top 25 universities in the United States.

Carnegie Mellon University’s Department of Housing Services with the division of Student Affairs is searching for an efficient and highly detail-oriented Facility Coordinator. This is an excellent opportunity if you thrive in an interesting and challenging work environment. Reporting to the Director for Facilities for Housing Services, you will coordinate all aspects of Housing Services’ daily service maintenance, preventative maintenance oversight, small renovations, and the upkeep of campus residential space (approximately 4,000 beds in 45 university owned and leased buildings).

Core responsibilities will include:

  • Physical inspections of buildings, serving as the liaison between residents and service providers, processing work orders, coordination of physical plant, supervision of contractor, student-initiated projects, communication with various housing constituencies, and report preparation.
  • Coordinating ongoing maintenance and housekeeping activities in assigned housing buildings, and serving as liaison to customers by responding to their individual issues and concerns.
  • Managing workload of small projects, renovations, special projects, and service contracts, with both campus and outside contractors; working with students and building staff in planning/developing projects and solving related problems.
  • Acting as a departmental liaison with physical plant, environmental health and safety, campus design and facilities development, and other university departments; handling coordination of routine and emergency maintenance problems as needed, and troubleshooting problems and questions concerning policies and procedures.
  • Flexibility, excellence, and passion are vital qualities within Housing Services. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

  • Working knowledge of facilities management principles to include basic building codes, as well as building maintenance to include electrical, plumbing, structural, and mechanical systems;
  • Ability to manage multiple projects simultaneously in different stages of development; and
  • Track record of working within budgetary restrictions as there are daily service budgets for each housing facility.
  • You should be able and willing to work evening and weekend hours, as after-hours service response requests and emergency maintenance problems arise.


  • Bachelor’s degree in construction management or a related field required; combination of education, training, and experience will be considered.
  • Three years of progressive experience in project management is required; experience in an academic setting and/or university housing is preferred.

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