State University of New York at Oswego — Assistant Director of Financial Aid

The Financial Aid Office at the State University of New York at Oswego invites applications to fill a full time Assistant Director.

Posting Date: May 9, 2019

Review Date: Review of applications will begin immediately and will continue until the position is filled. 

Benefit Information: The State University of New York provides an excellent benefit package.  For more information on benefits for full-time United University Professions (UUP) professional staff, visit: or 

Date of Appointment:  As soon as possible

Description of Responsibilities: The Assistant Director reports to the Director of Financial Aid and supervises, plans, schedules and assigns work to student workers and support staff.

Additional duties and responsibilities of the Assistant Director also include:

  • Maintain a strong knowledge and understanding  and advise students and families on all aspects of the Federal, State and institutional financial aid application processes; satisfactory academic progress necessary to maintain eligibility to receive financial aid, and financial considerations of enrollment and retention
  • Advise students and families related to financial options available to them to meet college costs and make recommendations as appropriate within established regulations and guidelines
  • Support admissions and retention activities as they relate to student aid, including, but not limited to meeting with students and families at Admission events on campus and making presentations at high school nights, open houses, admissions programs, orientation, etc.
  • Coordinate Federal Title IV and New York State aid compliance efforts for the Financial Aid Office, including use and development of internal controls
  • Assist with Federal Return of Title IV funds process
  • Coordinate New York State TAP program
  • Assist with training and professional development of other staff
  • Monitor, approve, and revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other regulations, policies and procedures
  • Review student financial aid applications for accuracy and completeness and certify student eligibility for Federal, State and institutional awards based on established procedures, regulations and guidelines. Authorize student awards for payment as appropriate
  • Independently research and benchmark best practices and make recommendations for implementation
  • Work with administrative computing programmer staff to develop tools to enhance correspondence with students and to streamline application processing, and as a liaison with other campus departments; i.e. Student Accounts, Residence Life and Housing, Administrative Computing, Registrar, Admissions, Provost, the Dean’s Office and academic departments
  • Serve on teams and committees as needed to fulfill the goals of the College
  • Champion the financial needs of a diverse student population
  • Foster positive collaborative relationships with campus and community constituents in addressing matters of common concern, including the enhancement of institutional commitment to an inclusive and accessible community of learning

In addition, the Assistant Director of Financial Aid will be expected to display a commitment to undergraduate and/or graduate education, and possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues.

Required Qualifications: 

  • Bachelor’s degree  at time of application
  • 5 years of progressively responsible financial aid office experience at a college or university
  • Supervisory experience
  • Experienced technology user
  • Excellent organizational, interpersonal and written communication skills
  • Ability to manage multiple functions 
  • Proven knowledge of and experience benchmarking and implementing financial aid – related best practices
  • Experience with Federal Return of Title IV funds regulations and processing

Preferred Qualifications: 

  • Master’s Degree in business or relevant discipline.
  • 6-10 years of progressively responsible financial aid office experience
  • Experience coordinating all aspects of the Federal Return of Title IV funds process
  • Knowledge of New York State financial aid programs
  • Experience with Ellucian Banner financial aid software 
  • Experience with Argos software
  • SUNY Financial Aid Office Experience

To Apply:  Submit a cover letter addressing qualifications, resume, copies of unofficial transcripts for required degree showing degree awarded and date conferred, and contact information for three professional references (only the three referees listed in your Interview Exchange application can be considered and contacted) electronically to:

Official transcripts are required at time of appointment.

Visa sponsorship is not available for this position.

If you have any questions about the position, please email:     

Jennie Hoffman, Search Chair                                                                         

Description of the Office of Financial Aid: The SUNY Oswego Financial Aid Office exists to make a quality Oswego education affordable to all students! We believe that an Oswego education and degree is an investment and guide and assist students and their families understand and coordinate the financial tools available to make student dreams a reality. The SUNY Oswego Financial Aid Office provides financial resources and services to assure that all students are able to attend the College, regardless of their background and family financial circumstances.  We believe all students and families should have access to all information, resources, and exceptional service to assure the student’s academic goals are financially possible. Our dedicated, friendly, experienced and knowledgeable staff provide high-quality service to students and families which includes providing financial advisement and training, and processing financial aid applications in an effective, efficient and regulatory compliant manner.

Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of “Top Up-and-Coming Schools” in U.S. News “America’s Best Colleges” in 2010, a Kiplinger’s “Best College Value” for 2015, and a “Best Northeastern College” by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities. 

Additional information about SUNY Oswego can be found at

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.  We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy,

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986. 

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing   

For Campus Safety information, please see the Annual Security and Fire Report (Clery):

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Further policy details, including education and cessation resources, can be found at:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at