Northern Illinois University — Admissions Counselor (#35740)

Northern Illinois University
Office of Undergraduate Admissions
Job Description
Admissions Counselor (#35740)

Department, University, and Community description: The Office of Undergraduate Admissions is a progressive and vibrant unit which serves as the customer service point of contact for prospective students, families, and schools. As the dedicated stewards of the undergraduate student recruitment and admissions process, we proudly serve as a resource to the NIU community, and provide compelling and nuanced engagement with internal and external constituents. In January 2019, NIU announced a dynamic 5-year Strategic Enrollment Management plan, which requires a unique, entrepreneurial approach by the Office of Undergraduate Admissions.

With a student enrollment of more than 17,000 students, NIU is a vibrant and diverse campus. We offer Division I athletics, over 320 student organizations and a vast array of academic programs while, maintaining our focus on individualized student attention.

Located 65 miles west of Chicago, NIU is a national, public research university offering programs from the baccalaureate through the doctorate. Colleges include business, education, engineering and engineering technology, law, liberal arts and sciences, health and human sciences, and visual and performing arts. We are a large university that prioritizes student needs and aspirations. With an average class size of 24 and 16:1 student-to-faculty ratio, we are attentive to our diverse student population. We prepare our students for career success through internships, mentorships and hands-on learning in and out of the classroom.

In addition to the main campus in DeKalb, NIU has three education centers in Hoffman Estates, Rockford, and Naperville. DeKalb and Sycamore, with a combined population of about 50,000, is a modern paradox, a rural/urban community. DeKalb’s blend of industry and agriculture, coupled with the cultural and recreational facilities of the university and supplemented by easy access to Chicago, provides an enjoyable environment in which to live.

Function of the Job

The department is responsible for engaging and recruiting high school and community college students, in addition to providing information and resources to secondary schools, community colleges, and community-based organizations. Admission Counselors will coordinate and execute a variety of prospective student recruitment and yield initiatives, which includes recruitment territory management, presentations, correspondence, and extensive travel.

Duties and Responsibilities

Admission Counselors are expected to fulfill the following duties:

  • Secondary school and community college visits and territory management including college day/night programs, college fairs, and individual school visits (extensive automobile and overnight travel required. Some weekend assignments required)
  • Conduct on-campus visitor interviews, e-mail correspondence, telephone communication, customer service functions, outreach related activities, and follow-up (e.g., travel coordination, special events, etc.)
  • Assist the director and associate director in the development, coordination, and evaluation of recruitment and yield initiatives. ·
  • Other staff assignments as required (admission reports, special events, publications input, etc.).

Required Qualifications

Successful candidates will have an earned a Baccalaureate degree and maintain a valid driver’s license. They must also demonstrate the ability to give dynamic presentations to large and small groups, and demonstrate dedication and commitment to customer service. Additionally, successful candidates must have a strong ability to build relationships, and establish fruitful relationships on behalf of the university. Positive experience balancing multiple projects, deadlines, and detail-oriented tasks and projects is also critical.

Preferred Qualifications

A Master’s degree is preferred, in addition to 1-3 years of experience in a college/university admissions office or related field. Preference will be given to candidates who can demonstrate strong multi-lingual (preferably fluent in Spanish) communication skills. Successful experience and record building relationships with individuals and constituencies, and utilizing data to develop and inform strategies and tactics are preferred.

Required Applicant Documents

  1. Resume/Curriculum Vitae
  2. Cover Letter
  3. Transcripts (unofficial with official required at hire)
  4. List of three references

Please submit application and documents through NIU online employment system at . For additional information see Review of completed applications will begin on 4/30/2018; however, applications will be accepted until the position is filled. For questions contact the search committee co-chair: Quinton Clay,

EEO Statement and Visa Policy
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Acting Ethics and Compliance Officer, Title IX Coordinator
Altgeld Hall 238

Office for Civil Rights
U.S. Department of Education
Citigroup Center
500 W. Madison Street, Suite 1475
Chicago, IL 60661-4544

In compliance with federal law, all persons hired will be required to verify identity and eligibility work in the United States and to complete the required employment eligibility verification document from upon hire.