University at Albany — Instructional Developer

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany’s broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,900 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State’s capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:
The Instructional Developer works in Information Technology Services focusing on enabling the faculty’s effectual and innovative use of educational technology to inspire pedagogical excellence, academic transformation, and a vibrant and engaging learning environment. Reporting to the Director of the Educational Technology Center, the incumbent consults with the faculty on employment of technology-enabled teaching and learning, online course development, and provides support for the LMS and related teaching and learning services. The Instructional Developer maintains knowledge of the evolving educational technology landscape and takes initiative to investigate opportunities and challenges with existing and emerging technologies, to resolve problems, to propose strategies, and to develop action plans with a vision for quality and scalable support for the digital learning environment. The successful candidate will collaborate effectively with campus constituencies, stakeholders, and colleagues, and participate in activities that support UAlbany’s engagement across SUNY and the higher education community.

Primary Responsibilities:

  • Consult with the faculty to provide expert guidance on the use of teaching and learning services to support the development and delivery of online courses and technology-enabled teaching
  • Prepare and conduct educational technology workshops and individual consultations with instructors
  • Contribute to service documentation and knowledge-base through print and online resources such as tutorials, instructional aids, screen videos, workshops, and webinars to support faculty competency with educational technology and online teaching
  • Serve on a rotating schedule as primary contact professional during business hours as part of the support team to resolve service requests and incidents for designated teaching and learning services
  • Coordinate with the Digital Learning Systems Architect to provide administrative, management, configuration, and end-user support to ensure reliable operations and management of teaching and learning services
  • Maintain knowledge of product road maps for LMS and educational technology services
  • Collaborate with colleagues to explore, evaluate, implement, and assess current and emerging educational technologies and their effective application
  • Collaborate with campus partners, both in ITS and across campus (such as the Office of Online Teaching and Learning, the University Libraries, and the Institute for Teaching, Learning, and Academic Leadership), to coordinate resources for the faculty in support of online education and technology-enabled teaching

Minimum Qualifications:

  • Bachelor’s degree from a college or university accredited by a U.S. Dept. of Education (DOE) or internationally recognized accrediting organization
  • Minimum of 2 years’ progressively responsible or expansive work experience supporting faculty in online teaching, course development, instructional design, educational technology, or web design
  • Strong knowledge of features of Learning Management System service offerings such as Blackboard Learn or similar (e.g. Moodle, Canvas, Desire2Learn, etc.), including add-ons and LTI extensions
  • Demonstrated fluency with the application of core office productivity software, including Word, Excel, and PowerPoint (and/or comparable tools), and strong computing skills as related to job duties
  • Familiarity with theories of learning/instructional design and understanding of best practices related to technology-enhanced and online teaching and learning
  • Excellent communication skills, including professional experience in the development and delivery of presentations, workshops and/or trainings in an educational setting
  • Strong organization, time management, interpersonal, and communication abilities to carry initiatives to success
  • Ability to work effectively both individually and in alignment with team and organizational goals
  • Understanding of multimedia tools such as Photoshop, Captivate, Camtasia, mobile apps, lecture/screen capture, and video applications
  • Knowledge of universal design and accessibility standards for online courses and content
  • Applicants must address in their application their ability to work with a culturally diverse population.

Preferred Qualifications:

  • Master’s degree in Educational Technology, Information Technology, Information Science, or related discipline from a college or university accredited by a U.S. Dept. of Education (DOE) or internationally recognized accrediting organization
  • Experience developing online courses
  • Demonstrated experience administering Learning Management System service offerings (preferably Blackboard)
  • Ability to successfully initiate, organize, lead/manage, and complete projects as part of a team
  • Demonstrated use of development tools for creating interactive/eLearning content (e.g. Flash, Captivate, Camtasia, VoiceThread, Dreamweaver, etc.)
  • Familiarity with the use of programming/markup languages related to online learning (e.g. HTML, XML, CSS, Java, JavaScript, etc.)
  • Experience teaching in a formal educational setting (classroom and/or online), preferably using a course management system for instruction

Additional Information:
Professional Rank and Salary Range: Senior Staff Assistant, SL-3

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three years; and disclosures regarding the University’s current campus security policies. The University at Albany’s Annual Security Report is available in portable document format [PDF] by clicking this link

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at


Please apply online via

Application Instructions:
Applicants MUST submit the following documents:

  • Resume
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
  • List of references

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

Closing date for receipt of applications: April 28, 2019